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棕櫚庭院飯店的評分

3 out of 5
棕櫚庭院飯店
North Drive, Great Yarmouth, England

評論

8.4

非常好

10 分，有夠讚；396 則評論中有 172 則" "
8 分，不錯哦；396 則評論中有 146 則" "
6 分，一般般；396 則評論中有 48 則" "
4 分，不太好；396 則評論中有 20 則" "
2 分，很糟糕；396 則評論中有 10 則" "

8.6/10

整潔度

8.8/10

員工素質

7.8/10

設施服務

7.6/10

住宿環境和硬體

8.0/10

環保程度

評論

10/10 有夠讚

Stephen

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lovely swimming pool.
於 2024 年 3 月住了 1 晚
NB 於 2024年4月26日回覆
Thank you

8/10 不錯哦

Andrew

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
One night stay. The staff were excellent, really friendly and helpful. Location was ideal, close to the pier, the beach and the gardens. Bar and restaurant area have recently been done up and are very nice. We enjoyed a lovely meal in the restaurant in the evening. Didn’t use the pool as it was still warming up after shutdown for winter but enjoyed a game of pool and darts. Our room was small and dated which was the only downside to a lovely two days in GY.
於 2024 年 3 月住了 1 晚
NB 於 2024年3月9日回覆
Thank you for your comments

4/10 不太好

Rebecca

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體和客房舒適度
Wouldn’t stay again
Lovely reception & restaurant area. Family room had very squeaky bunkbeds & uncomfortable bed. Staff couldn’t have been more understanding or helpful
於 2024 年 2 月住了 2 晚
NB 於 2024年2月20日回覆
We're sorry to here this, and your comments have been noted.Regards

8/10 不錯哦

Wayne

家庭旅遊
喜歡：整潔度、員工素質和設施服務
The hotel was within walking distance and the staff were extremely friendly / helpful. The only thing i would say us the rooms were far too hot, which meant we had to open the windows but it was noisy at times. Great to have a pool and games room as a bonus too. But pool water was pretty cold. Overall great hotel.
於 2023 年 12 月住了 2 晚
NB 於 2024年2月14日回覆
Thank you for your comments

10/10 有夠讚

Debbie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing
I stay here a lot either on my own or with grandkids. We all love it here.
於 2023 年 10 月住了 1 晚
NB 於 2023年10月28日回覆
Cheers Deb,See you again soon

10/10 有夠讚

Victoria

喜歡：整潔度、員工素質和住宿環境和硬體
Lovely old fashioned sea side hotel, family staff relax atmosphere, would stay again 😊
於 2023 年 10 月住了 1 晚
NB 於 2023年10月28日回覆
Thank you for your kind words

10/10 有夠讚

Derrick

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
NB 於 2023年10月16日回覆
Thank you

8/10 不錯哦

Nichola

於 2023 年 10 月住了 2 晚
NB 於 2023年10月11日回覆
Thank you

8/10 不錯哦

Patrick

於 2023 年 9 月住了 1 晚
NB 於 2023年10月5日回覆
Thank you

10/10 有夠讚

mark

於 2023 年 9 月住了 2 晚
NB 於 2023年10月5日回覆
Thank you

10/10 有夠讚

Anthony

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
NB 於 2023年9月26日回覆
Thank you

10/10 有夠讚

Dave

於 2023 年 9 月住了 1 晚
NB 於 2023年9月26日回覆
Thank you

10/10 有夠讚

Diane

於 2023 年 9 月住了 1 晚
NB 於 2023年9月20日回覆
Thank you

6/10 一般般

jason

情侶出遊
喜歡：整潔度、員工素質和設施服務
Nice property from the outside, entrance and reception area nicely finished. Upper floors looking tired and in need of an update. Think one upon a time a very nice establishment with many regular customers but been left too long to upgrade and keep up the, what i think not so long ago, was a very prominent business for great yarmouth.
於 2023 年 9 月住了 1 晚
NB 於 2023年9月17日回覆
Your comments are noted

8/10 不錯哦

Mark

喜歡：整潔度、設施服務和住宿環境和硬體
Excellent all rounder.
於 2023 年 9 月住了 2 晚
NB 於 2023年9月15日回覆
Thank you

8/10 不錯哦

John

情侶出遊
喜歡：整潔度、員工素質和設施服務
we enjoyed a 5 day break being well attended to by all of the staff and enjoying the facilities of the Palm Court. very good restaurant, great breakfast selection, lovely clean room, well serviced. The pool was good but the changing facilities lacked secure storage. luggage assistance on arrival would have been appreciated
於 2023 年 9 月住了 5 晚
NB 於 2023年9月13日回覆
Your comments are noted

10/10 有夠讚

Claire

於 2023 年 9 月住了 1 晚
NB 於 2023年9月12日回覆
Thank you

8/10 不錯哦

Roger

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Noise from entertainment directly under our room
於 2023 年 9 月住了 7 晚
NB 於 2023年9月12日回覆
Comments are noted

8/10 不錯哦

J

喜歡：整潔度、員工素質和客房舒適度
Lovely view of the beach.
The check in was easy. I did find it a little confusing how to enter the premises but may just have been me! The room was clean and well presented, just a little dated but it is an older building so to be expected. We only stayed one night and just used as somewhere to sleep so cannot comment on service with regards to food and drink. We had a room with a sea view which was lovely. It was nice to see the moon on the sea in the night. Overall a very good location and a comfortable overnight stay.
於 2023 年 9 月住了 1 晚
NB 於 2023年9月7日回覆
Thank you, and your comments have been noted

10/10 有夠讚

Peter

於 2023 年 9 月住了 1 晚
NB 於 2023年9月6日回覆
Thank you

10/10 有夠讚

Christopher

於 2023 年 8 月住了 6 晚
NB 於 2023年9月6日回覆
Thank you

8/10 不錯哦

cheryl

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All was very pleasant grandchildren liked pool food good .
於 2023 年 8 月住了 2 晚
NB 於 2023年9月1日回覆
Thank you for your kind words

6/10 一般般

Baljit

家庭旅遊
不喜歡：整潔度和員工素質
We have stayed at this property a few years ago and it was a really nice stay.this time around we didn't have fresh towels (WE HAD TO ASK). The room was not cleaned all barring 1 day(4 night stay)and when we complained we were told it was juat a miss cumunication error and nobody really was bothered apart from a couple of staff which we were friendly with
於 2023 年 8 月住了 4 晚
NB 於 2023年9月3日回覆
Your comments are noted

8/10 不錯哦

Alison Carla

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Breakfast
Good breakfast. Comfortable bed small room but fine.
於 2023 年 8 月住了 2 晚
NB 於 2023年9月3日回覆
Thank you

8/10 不錯哦

Philip

於 2023 年 8 月住了 1 晚
NB 於 2023年9月1日回覆
Thank you

2/10 很糟糕

John

於 2023 年 8 月住了 4 晚
NB 於 2023年9月20日回覆
Sorry you didn't enjoy your stay

8/10 不錯哦

Andrew

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 3 晚
NB 於 2023年8月31日回覆
Thank you

10/10 有夠讚

Clare

於 2023 年 8 月住了 1 晚
NB 於 2023年9月7日回覆
Thank you

10/10 有夠讚

Tina

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful Hotel. Everything u need. Staff are fantastic. Nothing too much trouble.
於 2023 年 8 月住了 3 晚
NB 於 2023年8月28日回覆
Thank you for your kind words

10/10 有夠讚

Lynne

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 5 晚
NB 於 2023年8月28日回覆
Thank you

10/10 有夠讚

Marian

於 2023 年 8 月住了 2 晚
NB 於 2023年9月15日回覆
Thank you

10/10 有夠讚

John J

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
My family and I stayed at The Palm Court Hotel for 2 nights in August 2023 and we thoroughly enjoyed our stay. The hotel staff were friendly and helpful and the family room for the 4 of us was perfect for our needs and budget. The location of the hotel was excellent with a 10 minute walk to Britannia Pier and the hustle and bussle of Great Yarmouth centre. On site car parking included in the price was very convenient and helpful. We would definitely come and stay at this hotel again. Thank you to the staff of The Palm Court Hotel.
於 2023 年 8 月住了 2 晚
NB 於 2023年8月24日回覆
Thank you so much for your comments, we look forward to seeing you again

8/10 不錯哦

Pauros

於 2023 年 8 月住了 2 晚
NB 於 2023年9月13日回覆
Thank you

8/10 不錯哦

Adrian

喜歡：員工素質和客房舒適度
Our stay
Overall we enjoyed our stay. The main area's of the hotel were good bar area dining room pool area all good and clean. Car parking was good. Our room was very tired and needs updating. Carpet was old and had a horrible smell. Had kettle for tea and coffee but no water, tap in bathroom but difficult to fill kettle, needs to have bottled water supplied. Breakfast is a fixed charge £13, which is expensive if you want just a poached egg for example. If menu had price against what you ordered we would have probably had Breakfast there. Overall for what we paid we were generally happy. Staff were welcoming and friendly.
於 2023 年 8 月住了 3 晚
Tessa 於 2023年8月24日回覆
breakfast is a fixed charge from 7.15 - 9.30 during the week and until 10am at weekends, this includes the buffet, tea and coffee and anything from the menu.we run an itemized menu from 9.30 - 11.30 daily

10/10 有夠讚

Karen

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 3 晚
NB 於 2023年8月24日回覆
Thank you

10/10 有夠讚

Stephen

喜歡：員工素質和住宿環境和硬體
Great value for money
於 2023 年 8 月住了 2 晚
NB 於 2023年8月20日回覆
Thank you

8/10 不錯哦

balbir

Good
於 2023 年 8 月住了 2 晚
NB 於 2023年8月20日回覆
Thank you

6/10 一般般

Helendiah

喜歡：員工素質
Located right near the beach
於 2023 年 8 月住了 2 晚
NB 於 2023年8月27日回覆
Thank you

10/10 有夠讚

Annette

於 2023 年 8 月住了 1 晚
NB 於 2023年8月20日回覆
Thank you

8/10 不錯哦

David

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay
Thoroughly enjoyed our stay at the Palm Court Hotel. Staff friendly, nice hotel, seafront location, swimming pool, games room and nice rooms. Reasonable bar prices, didn't eat there, but food looked very good. Will return.
於 2023 年 8 月住了 3 晚
NB 於 2023年8月18日回覆
Thank you

10/10 有夠讚

Michelle

家庭旅遊, 親子旅遊
喜歡：住宿環境和硬體
A great stay at the palm court hotel is a tad dated but is clean and tidy Evening menu quite expensive was cheaper to eat out Good location sea facing
於 2023 年 8 月住了 3 晚
NB 於 2023年8月18日回覆
Thank you

10/10 有夠讚

T.J

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had an overnight stay and a great experience. The only niggle was the shower was pants. Ate in the Dune restaurant which was amazing food. Would happily stay here again. Short walk to the Britannia pier and main shopping area which was pleasant.
於 2023 年 8 月住了 1 晚
NB 於 2023年8月19日回覆
Thank you

8/10 不錯哦

donna

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
nice view of the sea
rooms a little dated, shower was not very powerful at all, other areas of the hotel have been modernised, my son felt very uncomfortable when we arrived and had to walk through the restaurant to get to reception, he has social anxiety, we used the back door the rest of the stay, shame i wouldnt use the pool as you had to access it through the bar, staff were helpful and friendly, i didnt feel the cooked breakfast was worth the money
於 2023 年 8 月住了 3 晚
NB 於 2023年8月18日回覆
Thank you and your comments are noted

6/10 一般般

Maricor

家庭旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 4 晚
NB 於 2023年8月18日回覆
Thank you

8/10 不錯哦

Gary

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
於 2023 年 8 月住了 2 晚
NB 於 2023年8月18日回覆
Thank you

8/10 不錯哦

Anthony

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean room, friendly staff throughout. Very enjoyable stay
於 2023 年 8 月住了 2 晚
NB 於 2023年8月18日回覆
Thank you

10/10 有夠讚

Alan

於 2023 年 8 月住了 3 晚
NB 於 2023年9月3日回覆
Thank you

10/10 有夠讚

Martyn

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lovely swimming pool
於 2023 年 8 月住了 2 晚
NB 於 2023年8月18日回覆
Thank you

10/10 有夠讚

Kirsty

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚
NB 於 2023年8月12日回覆
Thank you

10/10 有夠讚

Alison

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is our second year coming to the hotel as we enjoyed it last year ,rooms are big and quiet,only down fall dining expensive much cheaper to go out ,staff are friendly ,car parking perfect and pool lovely ,will be back next year
於 2023 年 8 月住了 4 晚
NB 於 2023年8月11日回覆
Thank you for your comments and we look forward to seeing you again