Sandman Hotels Great Lakes hotels

"We stayed here last Saturday, November 1st. Upon check-in, the staff wasn’t very accommodating, which made our first impression a bit disappointing. However, we appreciated that we were transferred to a higher floor — that was a nice gesture. The room itself was decent, but we noticed there weren’t enough tissue papers or napkins provided in the bathroom. Overall, our experience was okay, but there’s definitely room for improvement in terms of hospitality and attention to detail. "

"Room was spotless and the staff were excellent "

"Friendly staff. Room is clean and nice."

"Clean room. Rafi the bartender was fantastic. Super friendly and knowledgeable. "

"Phone is our room did not work but no one came to look at it. "

"Room was spotless and staggvwas very friendly. "

"Amazing view of the falls. Tub and pool were great. Deluxe room is amazing for a family of four. "

"First visit since renovations were completed. Beautiful hotel, great location. Friendly and helpful staff during check in and check out. Will return again soon. "

"Friendly staff, clean room, high floor "