The room was dirty, the bathroom door was broken, bath tub doesn't drain, AC was screaming for maintenance making very loud noises, couldn't sleep well!
FADI
於 2025 年 7 月住了 1 晚
10/10
Nice location. Safe, clean, convenient to downtown activities and restaurants.
Courtney
於 2025 年 2 月住了 1 晚
2/10
The first issue was the ac wasn’t working, then the key wasn’t working. I changed the room 3 times.
Patricia
於 2025 年 7 月住了 2 晚
8/10
It appears to be an older property with some refurbishment. Some rooms have balconies, but they are small with no furniture.
Ann
於 2025 年 6 月住了 3 晚
8/10
Desk staff excellent.
Transportation from airport to property was prompt.
The building and room was clean.
The only thing that could use a tweak is the menu.
Will return in the future.
Catherine
於 2025 年 6 月住了 2 晚
10/10
The staff especially Lillian at the front desk
Nancy
於 2025 年 6 月住了 2 晚
10/10
Great hotel
Ross
於 2025 年 6 月住了 1 晚
2/10
I was so very unhappy with the Sheraton Hotel and their staff. On Thursday we left our room for the day returned around 4:00 PM and room was not serviced.
I went to front desk and complained to them. They said it would be taken care of. After going out and returning at 10:00 PM the room, garbage, towels and coffee service was not attended to. I again complained and finally got someone to bring a few new towels. I asked for them to comp my night as to make up for my inconvenience.
I was told they could not help me as I booked thru you. I would appreciate a call and something done for my terrible stay.
Thank you
Gene
於 2025 年 6 月住了 2 晚
8/10
N/A
Alexus
於 2025 年 6 月住了 3 晚
10/10
Very nice. I like
Brennan
於 2025 年 6 月住了 2 晚
10/10
Rooms were amazing and beds were comfortable
Jason
於 2025 年 6 月住了 2 晚
4/10
Ismael
於 2025 年 6 月住了 1 晚
6/10
Debroh
於 2025 年 6 月住了 2 晚
10/10
jeffrey
於 2025 年 6 月住了 3 晚
6/10
Shannon
於 2025 年 6 月住了 2 晚
6/10
There were no extra towels on the property so my family of 4 had to share 2 for showers. No towels in pool area and womens pool bathroom had broken vanity and door would not even close let alone lock. Room was ok other than there was no coffee sugar or creamer and the closet door was off tracks. Check out was awkward as we walked up where 1 gentleman was working; he was typing on phone and when we said we need to check out he said "ok" that was it. I then asked if i could give him keys and he just snatched them with no words and went back to phone. Just super awkward.
Jennifer
於 2025 年 6 月住了 1 晚
10/10
Leigha
於 2025 年 6 月住了 2 晚
10/10
Nice property with nice gym and pool. Lobby and restaurant is nice. Staff is great.
Amul
於 2025 年 6 月住了 1 晚
10/10
Along with great staff and clean amenities… a well maintained pool + tiki bar! The tv remote and phone were dirty.
Zachary
於 2025 年 6 月住了 1 晚
10/10
Friendly staff! Room was clean!
Ylandra
於 2025 年 5 月住了 1 晚
6/10
We stayed here one night, checking in late night to be close to the airport for an early flight. The lobby was full of shockingly loud Christian High School teens or pre-teens that had obviously never been in public before. The staff did nothing to quiet them or get them to stop playing in the elevators.
Room was decent but screws in the heating unit were all loose and something in that system made noise the entire 3 hours we tried to sleep.
I recommend finding other accommodations.
ROBERT
於 2025 年 5 月住了 1 晚
10/10
It was a gorgeous hotel, and I have high standards.