十大人氣格拉罕飯店推薦 | 格拉罕住宿訂房限時優惠 最低 NT$2,386 起

「Good」

「Very nice!」

「Friendly, helpful staff」

「Room was very clean and front desk staff very friendly.」

「前台冷淡，入住時發現，浴室裡沐浴乳架整個掉落在浴缸裡，塑膠碎片四處飛濺，打電話告知櫃檯時，工作人員語氣冷漠，並提前掛我電話，令人非常無語。隔天下大雨，窗台邊踏腳板滲進雨水，地毯潮濕一片，一樣打電話告知櫃檯希望能送幾條毛巾給我們，讓地毯的水份暫時吸收，阻止繼續蔓延，口頭答應後當晚也沒有送來毛巾，幸好雨勢轉小，沒有釀成更嚴重的危機。住宿當中，房務整理後當天，發現床上的耳機不見，一樣打電話告訴前台，麻煩幫忙問一下房務是否有看到耳機，電話中答覆會再詢問並回電，直到退房也沒有任何消息。最後退房時，櫃檯人員一邊嚼著口香糖，一邊工作，完全不符合星級飯店的門面印象。 雖然飯店很美，房間小但是舒適，但是這樣的服務態度，令人失望，如果不講求溫暖溫度，尚可入住體驗周邊樹林湖泊的美好，但若有問題需要請飯店幫忙，則自求多福。 未來不會再入住喜來登系列飯店，以上為個人經驗分享，希望只是特例，運氣不好的我恰巧碰到。 」

「很舒適環境」

「Everything was superb 」

「Nice stay!」

「Excellent customer service, great location, full amenities」

「Great check in experience & room was spotless」

「Clean. Comfortable. Great service! I will be back soon! 」

「People are genuinely nice」

「We absolutely loved our stay at the Rizzo Center. It was clean and an amazing place for what we paid. Our king size suite had a kitchen/entry area, a living room, large bedroom, huge bathroom, and a very large balcony. We enjoyed the plush bathrobes and the guest pantry that offered us late night snacks, ice cream, and drinks. The breakfast buffet was high quality and included a wait staff at elegant plated tables. While I didn't enjoy the fitness center, it definitely offered a lot of options....

「Wonderful staff, do not miss the cookies.」