The hotel is conveniently located right in the heart of the city, making it easy to explore nearby sights and attractions. The staff was friendly and welcoming throughout our stay, which we appreciated.
However, the cleanliness and service in the room left something to be desired. Housekeeping only made the beds and did not replace our used coffee cups or restock the coffee and milk supplies. As a result, we were only able to make coffee in the room on the first of our three mornings—disappointing, especially as we were traveling with a baby and were up early each day.
We also felt somewhat misled regarding the hotel’s accessibility. We were aware that there was no elevator, but we called ahead and were assured we’d get a room on the first floor and that there would only be a “small flight of stairs” to manage with our baby stroller. In reality, we were met with a large, circular staircase that was quite challenging to navigate. This made the stay far from convenient for a family with a small child.
All in all, while the location and staff were positives, the lack of attention to room upkeep and the misleading information about accessibility made the stay less comfortable than we had hoped.