Gómez Farías Vacation Rentals

"The hotel and staff handled the situation that happened in Tapalpa on Feb. 22nd exceptionally. We had a great stay and will definitely be staying here again in the future. "

"Yes excelente "

"all the above "

"Although the hotel is reputed to have a very good restaurant it was closed all 3 nights we were at the hotel. Many other retaurants were closed Monday to Wednesday, so it was inconvenient to have dinner."

"We tried to use the Jacuzzi and it was dirty it had plus the water was cold I will not recommend this cabins to no one"

"I'll give credit where credit is due the owner/manager of the cabins was very respectful, responsive, attentive and did get everything fixed that needed fixing. But to start off there is no reception and you can't pay with your credit card so you won't be getting any bonus miles on your credit card for your stay, it's essentially just an online transaction they will send the link and the website charges an 11% commission on the transaction but I worked it out with the guy and was able to just transfer money. All right so now to the cabin, sure it looks elegant it looks pretty but it definitely feels like they were built at very low cost the door is very small to get in through and it was dusty, dirty, moldy and worst of all there was no door for the restroom and no ceiling so if you go with your significant other you guys will hear what the other person is doing which is not cool. There should've been a picture of the doorway on the posting showing that or at least an explanation on how the set up is. The other thing that happened was the toilet stopped working it got plugged up we don't know how because we never put toilet paper in the toilet it took about 6 to 8 hours for someone to show up. And we couldn't shower either because the boiler was turned off and it's took forever to get someone to go turn it on as well super inconvenient and the water took forever to heat up. Be warned, the cabin gets super hot the daytime spring/summer and it gets super cold morning time. "

"Thank you"

"Hotel was not what the pictures show who inspects and how often does it happen it you name we use to book our reservations. We stayed at the hotel one night with no sleep because there is a club across the street music thumping until 4am ridiculous. That’s just one of the many things wrong with the hotel mold in the restrooms shower heads broken, window screens in our closet. We checked out the next day to another hotel away from all the chaos. Front desk was no help asking for a deposit for our TV remote. I have pictures of everything I have discussed above. "

"Wonderful staff. Excellent breakfast "