根據 462 則旅客真實評論
4.3 客房整潔度
4.0 服務與員工
4.2 客房舒適度
3.9 飯店狀況
Expedia 智遊網 旅客真實評論
由真實旅客所發表
發表日期：2019年11月11日 在 Expedia 上
Upon first impressions this hotel looked very nice. The rooms were ok but the woodwork looked tired and moisture damaged! No pool it was taped off and drained and looked like it hadn’t been cleaned for a long time, also it doesn’t state anywhere in the description that the hotel doesn’t serve alcohol! On a plus side the staff were extremely friendly and helpful
來自飯店管理人員的意見
2019年11月13日，由 Alanda Hotel Marbella 所發表，飯店管理人員
Dear Ryan, Many thanks for your very kind feedback and for taking the time to share your comments with us.
We are very grateful for your opinion about our Staff, which is very important to us, as they constitute one of our best assets.We are making improvements in our rooms and renovating our facilities to prevent this kind of issues from happening in the future. We would love to see you back soon to check the improvement yourself.
Best regards,
由真實旅客所發表 來自Welwyn
發表日期：2019年10月28日 在 Expedia 上
Overall we were disappointed with our stay. The rooms are tired and tatty and not as seen in the pictures. The bedrooms and bathrooms do need to be refurbished. We were also disappointed that no alcohol was served at this hotel. It is stated in the Expedia web site but at the bottom of the page, so we didn’t notice. Also, there was no bars within walking distance so we had to take a taxi to get a drink! I think this should be pointed out earlier on in the hotel description.
來自飯店管理人員的意見
2019年10月30日，由 Alanda Hotel Marbella 所發表，飯店管理人員
Dear Jerry, we are sorry to hear the hotel did not meet your expectations. We are generally known for our exceptional attention to detail, and we regret that we missed the mark this time. Please note we're taking renovation works in our rooms and facilities, so we'd love to see you back soon to check the improvement yourself. Thank you for taking the time to write a review that will help to improve our service in the future. Kind regards.
由真實旅客所發表
發表日期：2019年10月20日 在 Expedia 上
由真實旅客所發表 來自Norge
發表日期：2019年10月12日 在 Expedia 上
Alt var veldig bra. Personalet var supert. Frokosten var kjempebra. Vi kommer helt klart tilbake
來自飯店管理人員的意見
2019年10月16日，由 Alanda Hotel Marbella 所發表，飯店管理人員
Dear Customer, It is great to read that you had such an enjoyable stay with us!
We are very grateful for your opinion about our Staff, which is very important to us, as they constitute one of our best assets.
We look forward to having the pleasure of warmly welcoming you back very soon.
Best regards,
由真實旅客所發表
發表日期：2019年10月8日 在 Hotels 上
Otima localização, bom restaurante.
來自飯店管理人員的意見
2019年10月30日，由 Alanda Hotel Marbella 所發表，飯店管理人員
Dear Claudia, Many thanks for your very kind feedback and for taking the time to share your comments with us.
I am very pleased to hear that you enjoyed the location of the Hotel and our restaurant.
We look forward to having the pleasure of warmly welcoming you back very soon.
Best regards,
由真實旅客所發表 來自New York, NY
發表日期：2019年10月7日 在 Expedia 上
I like the hotel it self. Very good facility and convenient location. 5 min wack to the beach. Excellent breakfast.
來自飯店管理人員的意見
2019年10月8日，由 Alanda Hotel Marbella 所發表，飯店管理人員
Dear Alex, Many thanks for your very kind feedback and for taking the time to share your comments with us. I am very pleased to read that you enjoyed your stay and had an excellent breakfast at Alanda Hotel Marbella. We look forward to having the pleasure of warmly welcoming you back very soon. Best regards,
由真實旅客所發表
發表日期：2019年10月4日 在 Expedia 上
Hyggelig ansatte. Veldig rent og fint uteområde. God mat!
Kort veg til stranda
來自飯店管理人員的意見
2019年10月8日，由 Alanda Hotel Marbella 所發表，飯店管理人員
Dear guest, we are thrilled to hear such good feedback. We are glad to hear you made the most of our location and enjoyed our outdoor areas. We would love to welcome you back soon in Marbella. Thanks for sharing your experience. Kind regards,
由真實旅客所發表
發表日期：2019年10月4日 在 Expedia 上
position of hotel fantastic.pool sunbeds are poor need replacing and more umbrellas
來自飯店管理人員的意見
2019年10月8日，由 Alanda Hotel Marbella 所發表，飯店管理人員
Dear guest,Thanks for taking the time to share this feedback. We are glad to hear you enjoyed our location. Please note at this moment we are renewing all our rooms and facilities and we would love to see you back soon to check the improvement yourself. Kind regards from Marbella
由真實旅客所發表
發表日期：2019年10月2日 在 Hotels 上
由真實旅客所發表 來自Madrid
發表日期：2019年9月30日 在 Expedia 上
Muy bueno y deseando volver. El
Lugar está muy bien ubicado y a pesar de estar cerca de la carretera, apenas hay ruido
來自飯店管理人員的意見
2019年9月30日，由 Alanda Hotel Marbella 所發表，飯店管理人員
Estimado Rafael,
Muchas gracias por tu valoración. Tus deseos de volver a alojarte con nosotros nos llenan de satisfacción. Estamos seguros de que volveremos a darte la bienvenida al Alanda muy pronto.Un cordial saludo desde Marbella.
