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Emerald Hotel

4.5 star property
This eco-certified hotel combines nature-inspired luxury with convention center convenience, offering travelers a sustainable retreat in a prime location.

Choose dates to view prices

Connected to the convention center, Emerald Hotel offers an eco-friendly stay with practical amenities. Guests enjoy a seasonal pool, business center, WiFi, easy luggage storage, a sunlit terrace, and consistently helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping
The current price is NT$2,857
NT$3,286 total
includes taxes & fees
Jan 11 - 2026/1/12

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Suite, 1 King Bed

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Suite, 1 King Bed

7.8 out of 10
Good
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, Pool View

Premium bedding, pillowtop beds, desk, blackout drapes

Executive Suite, Pool View

7.8 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, River View

Premium bedding, pillowtop beds, desk, blackout drapes

Executive Suite, River View

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • River view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Premium bedding, pillowtop beds, desk, blackout drapes

Junior Suite

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment

Executive Apartment | Premium bedding, pillowtop beds, desk, blackout drapes

Executive Apartment

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • Sleeps 5
  • 2 Twin Beds
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About the neighborhood

Map
13 Gladstone Road,Gisborne 4040, Gisborne, 4040

What's nearby

  • Te Tauihu Turanga Whakamana - 1 min walk - 0.0 km
  • Gisborne Wine Centre - 5 min walk - 0.5 km
  • Gisborne Harbour - 6 min walk - 0.6 km
  • Tairawhiti Museum - 8 min walk - 0.7 km
  • Eastwoodhill Arboretum - 17 min walk - 1.5 km

Getting around

  • Gisborne (GIS) - 7 min drive

Restaurants

  • ‪Burger King - ‬10 min walk
  • ‪Columbus - ‬9 min walk
  • ‪Raglan Roast - ‬8 min walk
  • ‪Domino's Pizza - ‬6 min walk
  • ‪Cafe Anatolia - ‬6 min walk

About this property

Emerald Hotel

Luxury hotel located in Gisborne Central
Emerald Hotel provides amenities like a terrace and a business center. Guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • An electric car charging station, a front-desk safe, and an elevator
  • Smoke-free premises, meeting rooms, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Emerald Hotel feature thoughtful touches such as premium bedding and pillow menus, in addition to amenities like free WiFi and air conditioning.
More amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with separate tubs/showers and free toiletries
  • 40-inch flat-screen TVs with digital channels
  • Coffee/tea makers, daily housekeeping, and desks

Similar properties

Front of property - evening/night
Waikanae Beach Motel
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
8.6 out of 10, Excellent, 356 reviews
The price is NT$2,958
NT$3,401 total
includes taxes & fees
Jan 9 - 2026/1/10
Waikanae Beach Motel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • On a river
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:30 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from November to March
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Emerald Gisborne
Emerald Quality Hotel Gisborne
Quality Emerald Gisborne
Quality Hotel Emerald
Quality Hotel Emerald Gisborne
Quality Hotel Gisborne
Emerald Hotel Gisborne
Emerald Hotel Hotel
Emerald Hotel Gisborne
Emerald Hotel Hotel Gisborne

Frequently asked questions

Does Emerald Hotel have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Emerald Hotel?

As of 2025/12/28, prices found for a 1-night stay for 2 adults at Emerald Hotel on 2026/1/11 start from NT$2,857, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Emerald Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Emerald Hotel?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Emerald Hotel?

Check-out is at 10 AM.

Where is Emerald Hotel located?

Located in Gisborne Central, this luxury hotel is within a 5-minute walk of Te Tauihu Turanga Whakamana and Longbush Wines. Gisborne Wine Centre and Tairawhiti Museum are also within 10 minutes.

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Reviews

Emerald Hotel Reviews

8.2

Very Good

8.4

Cleanliness

9.0

Location

8.2

Staff & service

7.2

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 307 out of 792 reviews
Rating 8 - Good. 283 out of 792 reviews
Rating 6 - Okay. 122 out of 792 reviews
Rating 4 - Poor. 59 out of 792 reviews
Rating 2 - Terrible. 21 out of 792 reviews

Reviews

10/10 Excellent

nicholas

Liked: Cleanliness, property conditions & facilities
Nice spot, handy to everything
Stayed 1 night in Dec 2025

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, spacious clean room, central.
Stayed 1 night in Nov 2025

10/10 Excellent

Ebony

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and the running water from the pool made it feel like we were far away
Stayed 1 night in Dec 2025

8/10 Good

Ladislav

Liked: Cleanliness, staff & service
Nice place right in CBD
Stayed 2 nights in Nov 2025

8/10 Good

Niamh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, reasonably priced, very clean and spacious rooms.
Stayed 1 night in Sep 2025

8/10 Good

Cameron

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2025

8/10 Good

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOCATION WAS GREAT, WALKING DISTANCE FROM RESTRAUNTS, BARS, SHOPS.
Stayed 1 night in Aug 2025

10/10 Excellent

Evaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony view was AMAZING!! STAFF were friendly..2 bedroom apartment was big enough for my 3 kids & very tidy!!! Thanks Emerald Hotel we will be back!!! ****star rating!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to where we wanted to be
Stayed 1 night in Aug 2025

6/10 Okay

Erin

Disliked: Cleanliness, amenities, property conditions & facilities
No.. the room needed a good clean.. especially the net curtains, they need a wash.. we stayed for 3 nights and our room didnt get serviced.. just had a plastic bag of fresh towels left at our door
Stayed 3 nights in Dec 2025

6/10 Okay

Bryce

Liked: Cleanliness
Disliked: Amenities
Shower leaking onto floor, towels used to mop up but not replaced. No coffee sachets on arrival however replenished after a phone call to advise. Kettle not working but again replaced. Room very tired and in need of a refresh but staff very helpful and polite. Pity no restaurant facilities.
Stayed 2 nights in Dec 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of space in the rooms, great views overlooking the river with a large balcony and huge table, full size bath and huge bathroom with loads of counter space
Stayed 2 nights in Aug 2025

10/10 Excellent

Te Nui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abit confusing to get to our room but we enjoyed our comfortable stay!
Stayed 1 night in Aug 2025

6/10 Okay

Leanne

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was decent no complaints there. But the fridge didn’t work and when I went for a shower the shower mixer came off in my hand. The table on the balcony needed to have a good clean. Would I stay again probably not.
Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location handy to shops and walk alkng the river quute as well
Stayed 3 nights in May 2025

4/10 Poor

Robbie

Disliked: Property conditions & facilities
Bed was comfortable, big rooms but hotel is very rundown and parking is very limited and tight to get around in the parking building.
Stayed 1 night in Aug 2025

10/10 Excellent

Lavinia

Front desk was a bit rowdy when i checked in. Room could do with a bit of spruce up with paint here and there. Over all enjoyed my stay
Stayed 1 night in Aug 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was excellent
Stayed 2 nights in Feb 2025

10/10 Excellent

Rochelle

Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly and the service given was top notch. Room was nice and spacious. The view from the room was amazing also
Stayed 1 night in May 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed our stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Nirvana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2025

10/10 Excellent

ROCHELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay alway a pleasure rooms are tidy staff are friendly and love the pool
Stayed 1 night in Feb 2025

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Great location, great views, lovely check in staff. The only thing missing is the teaspoons for your cup of tea!!!
Stayed 1 night in May 2025

10/10 Excellent

Moana

Liked: Cleanliness, staff & service, property conditions & facilities
I was surprised at the size of the rooms—they were very generous. The decor could use an update, but for the price, it was very good. I definitely would stay again and recommend it to others.
Stayed 1 night in May 2025

8/10 Good

Leanne

Liked: Cleanliness, staff & service
A lot cleaner than i thought as read the reviews. I would stay again
Stayed 2 nights in May 2025