Find Family Hotels in Gili Trawangan

"Huge rooms and delicious breakfast served on the beach. The staff are incredibly "

"Great staff - especially Rendy! Perfect location "

"We had booked our stay at Pearl of Trawangan with the clear understanding that breakfast was included in the room rate. However, the actual experience was quite disappointing and misleading. At the restaurant, the “included breakfast” was limited to just one juice and one main dish per person. While the staff kept emphasizing that this was “free,” it did not feel like a proper included breakfast as typically expected at a hotel of this category. There was no buffet or flexibility, and any additional items were chargeable. Additionally, there was a safety concern during our stay. There was an exposed/open nail outside our room, which could have easily caused injury. When we reported this, the staff did fix it, but the way it was handled made it seem like they were doing us a favor rather than addressing a basic safety issue that should have been proactively managed. This creates a gap between what is advertised during booking and what is actually delivered on-site. When a hotel mentions “breakfast included,” guests generally expect a more comprehensive offering, not a restricted set menu with minimal options. Overall, while the property itself may have its positives, these issues felt misleading and impacted our experience. I would strongly recommend that the hotel clearly communicate the exact breakfast inclusions at the time of booking and ensure basic safety standards are properly maintained to avoid inconvenience to guests."

"Rooms we're perfect and very clean and smart. Pool areas we're good. Only thing that let's this property down is the staff, it is very hit and miss, some staff we're unbelievable and others we're rude. We rented 2 bikes and they both broke then we tried to use an adverstised Hotels.com bar discount and they took it really funny and tried to do anything not to give it us"

"First, the positives... We stayed in a Julu room. The bed, linens, and pillows were very comfortable. The staff were very friendly and sweet, and treated us very well. I appreciated that someone came around every dusk to light a mosquito coil on our front patio. My wife and I also really enjoyed having the patio to sit on in the evening after dinner. There is a lovely fan right above the sitting area which keeps things cool and keeps mosquitoes away. Also, the property's cats are very sweet. The included a la carte breakfast was also quite good. It was nice being right across the street from the beach and there are turtles swimming just off the shoreline. The staff arranged transportation from the resort to the peer, a boat to Lombok, and a car waiting to take us to the airport. It was seamless. Now, for the downside... There were not a lot of electrical outlets in the room. The only one we could find access was in the bathroom. The woven seats in the room when we checked in, were too low for us to sit on. But when we asked for chairs they accommodated us with some from the dining area. The photos of the rooms make it look quite bright; they're actually quite dark even with the inside lights on. As the bathroom is partially outdoors (traditional Indonesian), that means it's usually quite hot and humid in there and mosquitoes are readily able to access that area. Another thing to be aware of is that the north side of the island it's not as quiet as I had thought. There are "

"All the above and more. The reception was beautiful and easy. The gardens were beautiful. We did not expect such a lovely place to stay that had a beautiful big pool and tennis courts. "

"Service is outstanding, grounds are beautiful!. The restaurant is also very special!! We will be back! "