For a 4* hotel there was a lack of tea,coffee water in the room ... Not frequently replenished ... I felt awful having to ask at reception for coffee to take to my room ..
I ordered room service ( breakfast) not received what was ordered although staff were there straight away to sort it , it arrived to our room cold.
The room was clean and comfortable
We asked to be moved to another room , the staff were so accommodating. Thank you
Having said that, it's twice I have stayed there.
It hasn't put me off returning.
Thank you for a lovely stay