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Top Ghent Hotel Reviews

ibis Gent Centrum St-Baafs Kathedraal
6/10 Okay
"First of all … the staff were excellent, friendly, helpful and accommodating. Our room was a handicap room as requested. However it was tired looking. Marks on the walls, peeling paper on the headboard. Small queen bed not a full. Bathroom exhaust vent full of fluff as result it whistled. Shower drain not draining properly so your feet were in a puddle. Liquid soap dispensers in the shower too high for handicap reach. The Lounge/Breakfast room. The buffet breakfast (extra cost) was okay. But after that it becomes the Lounge with a good bar offering, but extremely limited food offerings throughout the day with the same menu at night. If you want a short stay hotel with friendly staff in a great location then the Ibis is fine."

Getaway Gent
10/10 Excellent
"Arrive at Ghent St Peter's station and jump on the tram to get within 200 m Safe luggage lockers available pre check-in Lovely staff and a cool lobby to sit plan recover"

Courtyard By Marriott Ghent
10/10 Excellent
"Need to know the car park is 20 euros for 24 hours , we weren’t advised this on booking. The restaurant is expensive and we and we went in a local hotel as cheaper. Very clean and new hotel and nice park outside :)"

Ghent Marriott Hotel
2/10 Terrible
"Very disappointing end to what could have been a good stay. The hotel’s location is excellent and the room itself was perfectly fine, which makes the poor service experience even more frustrating. The checkout interaction was frankly unacceptable. The front desk staff were rude, dismissive, and surprisingly argumentative over what should have been a simple guest query. Rather than listening or trying to help, the conversation became confrontational for no reason. Escalating the matter to the manager did not improve the situation—in fact, the same unhelpful and defensive attitude continued. What stood out most was the complete lack of customer service mindset. Mistakes or misunderstandings can happen anywhere, but professionalism, courtesy, and a willingness to resolve issues are the minimum one expects from hospitality staff, especially management. A hotel stay is judged not only by the room and location, but by how guests are treated. Unfortunately, the conduct of the staff at checkout left a very poor final impression, and based on that experience, I would not stay here again. And I recommend no one else does as well."

1898 The Post & Porter's house
10/10 Excellent
"This hotel was SO COOL! We splurged for the one room with the private balcony overlooking the church and square. What a unique experience! The staff was so friendly and made us feel so welcome. They even helped us find dinner reservations for a restaurant that was fully booked. It felt like VIP treatment, and I got the impression they treated everyone that way. Excellent service! We really liked the bar there as well. It was beautiful and the drinks were excellent."

B&B HOTEL Gent Centrum
10/10 Excellent
"We really liked the cosy seating in the reception area… perfect spot for a complimentary hot drink - little catch up with the very helpful reception staff - get tips for dining or just watch the world go by… really lovely stay thank you…"

JAM Ghent
6/10 Okay
"We loved everything about this hotel, including that it cater for a family of 5 in the same room. However, we visited during a heat wave, while staying in the 4th floor; air conditioning wasn’t working properly in our room and reception couldn’t work the programming of it for us. Terrible night’s sleep."

Van der Valk Hotel Gent
10/10 Excellent
"Was a lovely place to stay, very lean ans"

NH Collection Gent
10/10 Excellent
"Great location!!"