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"We absolutely loved this hotel. Everyone but two staff members was amazing. The young man that works the morning desk absolutely the best. He goes above and beyond to ensure you have what you need. The breakfast staff members were amazing. There is the one lady that worked the after desk that’s horrific. She needs a new career because she is miserable and mad at the world. The young man told us he would get us more train tickets to come back in 5 minutes because we extended our stay. I come back after he went home. We asked her for the tickets. She rudely said step in front of the desk not the side. She said just use your old tickets they will work I don’t see anything. Just an angry tone. Did say good by have a nice day nothing. Just started at us with hate for no reason. But other than her we loved it there we ended up staying two extra nights. The free area train tickets were a huge plus. It’s an easy walk to the train station! "

"We probably had the best view of the whole hotel! Staff was friendly, easy to get to. I will say though-it was hot every night. We had to keep windows open. I think the heat comes from the floor so they don’t/can’t control it…but besides that, I’d stay there again. "

"Nice warm room, beds are a bit short with bedframe on the end. Great breakfast with wonderful views. And a really nice young man at the front desk."

"Very cool "

"Room was spotless, lots of room in it, balcony over the river was wonderful! Staff were very helpful on helping us navigate the busses and routes. Recommendations on local restaurants were excellent!"

"great place"

"Everything from staff to breakfast was great!!! Location can’t be beat if you are on the train."

"Lovely hotel. Really nice staff. The spa is super. Fantastic location for hiking. Shining and sipping in the lake. Short drive to the larger town for stores and restaurants. We will be back. "

"Love the area, wish we could have stayed longer"