When we arrived, the hotel was surprised we were there. Turns out, they allowed someone else to check in on our reservation. We had booked the nicest room available and instead had to accept a much smaller room in a poor location. We were promised a refund for the difference in room rates. More than a week later, that has still not been received. The adapters for the power outlets did not work and there was a cockroach in the room. There is no on site management.
Disappointing experience from start to finish.