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二十九飯店的評分

2 out of 5
二十九飯店
29 Via Balbi, Genoa

評論

8.4

非常好

10 分，有夠讚；85 則評論中有 29 則" "
8 分，不錯哦；85 則評論中有 45 則" "
6 分，一般般；85 則評論中有 5 則" "
4 分，不太好；85 則評論中有 6 則" "
2 分，很糟糕；85 則評論中有 0 則" "

9.0/10

整潔度

9.0/10

員工素質

7.4/10

設施服務

8.2/10

住宿環境和硬體

7.0/10

環保程度

評論

8/10 不錯哦

Mei Ling

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Overall is good
Good location for short stay. Clean room and very good service. Nice breakfast for my room rate.
於 2019 年 12 月住了 2 晚
reception 於 2020年10月2日回覆
Dear guest, Thank you so much for your excellent review, we are so happy to know that your stay with us was pleasant!

4/10 不太好

Ian

情侶出遊
不喜歡：員工素質、設施服務和住宿環境和硬體
Close to train station and safe area with food shops and restaurants close. Poor and dis-interested response from staff. Instructions about door which had NO signage vague. Door to room jammed - had to get another room. Air conditioning not working. They rang at 10.00pm to see if they could come and look at it. Basin plug missing parts. Shower badly patched and had mould and dirt in some area. Toilet badly marked and needs replacing. Had to request 3 times for more toilet paper. Traffic noise from main street. Only 1 set keys issued. Could not even latch door if 1 person went out. Had to put chair against door or be locked in! Obviously won't be staying there again. Pity; if they did there maintenance and got better staff it would be a great budget location.
於 2024 年 5 月住了 2 晚
HNN - Twentynine 於 2024年5月16日回覆
Dear Guest,thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction. We plan to renovate some of the rooms in the next future and we would be really happy to host you again to offer the best.

8/10 不錯哦

Giuseppe

喜歡：設施服務
E’ ok
於 2024 年 5 月住了 2 晚
HNN - Twentynine 於 2024年5月6日回覆
Gentile ospite,la ringraziamo per aver lasciato un commento ed una valutazione al suo soggiorno nel nostro albergo.Il parere e i suggerimenti dei nostri ospiti sono preziosi per il miglioramento del nostro servizio così come la loro soddisfazione.Speriamo in futuro di poterla nuovamente accogliere nella nostra struttura.

4/10 不太好

Luigi，Miami

商務旅客
The bathroom was super uncomfortable, the heating didn't work, all the noise from the street can be heard in the room, it doesn't have blinds and at night all the light comes in.
於 2024 年 2 月住了 2 晚
HNN - Twentynine 於 2024年2月15日回覆
Dear Guest,thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction. We plan to renovate some of the rooms in the next future and we would be really happy to host you again to offer the best.

6/10 一般般

Seungho

喜歡：整潔度和員工素質
於 2023 年 11 月住了 1 晚
HNN - Twentynine 於 2023年12月27日回覆
Dear Guest,thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction.We hope to welcome you again as our guest.

10/10 有夠讚

Meong

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚
HNN - Twentynine 於 2023年11月17日回覆
Dear Guest,thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction.We hope to welcome you again as our guest.

10/10 有夠讚

Constance

喜歡：整潔度、員工素質和住宿環境和硬體
The clerk at the desk, extremely nice, very helpful. The hotel was very charming. I really enjoyed my stay.
於 2023 年 10 月住了 1 晚
HNN - Twentynine 於 2023年10月23日回覆
Dear Guest,thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction.We hope to welcome you again as our guest.

6/10 一般般

KENJI

情侶出遊
不喜歡：整潔度、員工素質和住宿環境和硬體
そもそもトウェインティナインと言うホテルは存在しない、英語よみであり、隣りの店で尋ねても分からなかった、 必ず、現地表記を入れて欲しい。
於 2023 年 9 月住了 1 晚
HNN - Twentynine 於 2023年9月29日回覆
Dear Guest,We have a sign both by the hotel door and a little further on where check-in takes place.thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction.We hope to welcome you again as our guest.

4/10 不太好

Javier

情侶出遊
喜歡：員工素質和設施服務
不喜歡：住宿環境和硬體
Buena ubicacion, pero algo incomodo el acceso a la habitacion.
於 2023 年 7 月住了 2 晚
HNN - Twentynine 於 2023年8月9日回覆
Querido visitante, le agradecemos por dejar un comentario y una valoración de su habitación en nuestro hotel.La opinión y sugerencias de nuestros visitadores son tan valiosas para mejorar el servicio y la satisfacción para los visitadores.Esperamos poder volver a alojarla en el futuro en nuestra estructura.

10/10 有夠讚

Sabryna

於 2023 年 7 月住了 1 晚
HNN - Twentynine 於 2023年8月2日回覆
Dear Guest,thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction.We hope to welcome you again as our guest.

8/10 不錯哦

Marie-Louise

於 2023 年 6 月住了 1 晚
HNN - Twentynine 於 2023年6月13日回覆
Dear Guest,thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction.We hope to welcome you again as our guest.

10/10 有夠讚

James

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Service was impeccable and the breakfast VERY nice. Our room was efficient and clean. Only comment was the shower was small, which is understandable. A handheld shower device vs the large showerhead would probably be more effective. It was a lovely stay in a great location so Inwould definitely return...
於 2023 年 5 月住了 1 晚
HNN - Twentynine 於 2023年5月17日回覆
Dear Guest,thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction.We hope to welcome you again as our guest.

4/10 不太好

Perez

喜歡：整潔度
Pas de conciergerie la nuit Les murs sont très fins aucune isolation on a l impression que notre voisin de chambre se trouve dans la même pièce que nous Rien dire de plus
於 2023 年 4 月住了 1 晚
HNN - Twentynine 於 2023年5月8日回覆
Cher client, nous vous remercions d'avoir laissé un commentaire et une évaluation de votre séjour dans notre hôtel. L'avis et les suggestions de nos clients sont précieux pour l'amélioration de notre service. Nous espérons vous accueillir à nouveau dans notre structure et cette fois pour satisfaire pleinement vos attentes.

8/10 不錯哦

janig

於 2023 年 3 月住了 2 晚
HNN - Twentynine 於 2023年4月3日回覆
Dear Guest,thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction.We hope to welcome you again as our guest.

10/10 有夠讚

Mônica

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Muito bom
Localização perfeita
於 2022 年 11 月住了 8 晚
HNN - Twentynine 於 2022年11月21日回覆
Dear Guest,thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction.We hope to welcome you again to our facility.

6/10 一般般

natalia

喜歡：員工素質
O quarto, apesar de grande, é antigo e estava com um cheiro estranho (como se alguém tivesse fumado dentro do quarto). No armário tinha coberta e travesseiros com cheiro de naftalina. Não indico o hotel
於 2022 年 11 月住了 1 晚
HNN - Twentynine 於 2022年11月14日回覆
Dear Guest,thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction. We plan to renovate some of the rooms in the next future and we would be really happy to host you again to offer the best.

10/10 有夠讚

P J

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
They where very help full as we were booking in late due to our flight begin late.
於 2022 年 10 月住了 2 晚
HNN - Twentynine 於 2022年10月27日回覆
Dear Guest,thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction.We hope to welcome you again to our facility.

10/10 有夠讚

sidika

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Well worth it
Excellent for train stain. Great restaurants downstairs.
於 2022 年 10 月住了 1 晚
HNN - Twentynine 於 2022年10月17日回覆
Dear Guest,thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction.We hope to welcome you again to our facility.

8/10 不錯哦

Han

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location 100 m from Central train station, walkable to all main attraction in Genova, express bus to the airport
於 2022 年 10 月住了 1 晚
HNN - Twentynine 於 2022年10月10日回覆
Dear Guest,thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction.We hope to welcome you again to our facility.

8/10 不錯哦

Lucia Ines

喜歡：整潔度、員工素質和住宿環境和硬體
Muito bom para o hotel Nuovo Nord
Minha reserva era para o hotel twenty nine, porém quando cheguei fiquei muito nervosa, o quarto era escuro e tinha tanto cheiro de cigarro que passei mal, conversei com.uma moça( falava português🙏🙏) enfim ela me ofereceu outro quarto similar no hotel ao lado Nuovo Nordve tudo ficou muito bem! Limpeza otima, quarto cheiroso e seguro, fiquei muito feliz e agradecida com a troca.
於 2022 年 8 月住了 5 晚
HNN - Twentynine 於 2022年9月8日回覆
Dear Guest,thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction.We hope to welcome you again to our facility.

10/10 有夠讚

Davide

於 2022 年 8 月住了 1 晚
HNN - Twentynine 於 2022年8月24日回覆
Gentile ospite,la ringraziamo per aver lasciato un commento ed una valutazione al suo soggiorno nel nostro albergo.Il parere e i suggerimenti dei nostri ospiti sono preziosi per il miglioramento del nostro servizio così come la loro soddisfazione.Speriamo in futuro di poterla nuovamente accogliere nella nostra struttura.

8/10 不錯哦

Bogdan

情侶出遊
喜歡：整潔度、員工素質和設施服務
Dopo una notte senza poter prendere sonno (finestre vecchie, che non si chiudono bene - rumore della strada assordante), ci hanno fatto cambiare la stanza. Da qui, tutto bene.
於 2021 年 11 月住了 2 晚
HNN 於 2021年11月29日回覆
Gentile ospite, la ringraziamo per aver lasciato un commento ed una valutazione al suo soggiorno nel nostro albergo. Il parere e i suggerimenti dei nostri ospiti sono preziosi per il miglioramento del nostro servizio così come la loro soddisfazione. Nel prossimo futuro è previsto il rinnovamento di alcune camere della struttura e saremmo veramente felici di ospitarla nuovamente per offrirle il meglio.

4/10 不太好

真實旅客

喜歡：員工素質
不喜歡：住宿環境和硬體和客房舒適度
Bien ubicada, pero incomoda
El colchón demasiado blanco, te hundes en la cama, la colcha de la cama tela dura y desagradable. El baño muy pequeño, la ducha pequeñísa con un escalón alto que al salir te resbalabas con peligro de caerte.
於 2021 年 10 月住了 2 晚
HNN 於 2021年11月22日回覆
Dear Guest, thank you for leaving a feedback and a review of your stay at our hotel, opinions and suggestions of our guests are precious for the improvement of our service as well as their satisfaction. We plan to renovate some of the rooms in the next future and we would be really happy to host you again to offer the best.

8/10 不錯哦

Francesca

喜歡：整潔度、員工素質和住宿環境和硬體
於 2021 年 9 月住了 1 晚
HNN 於 2021年11月22日回覆
Gentile ospite, la ringraziamo per aver lasciato un commento ed una valutazione al suo soggiorno nel nostro albergo. Il parere e i suggerimenti dei nostri ospiti sono preziosi per il miglioramento del nostro servizio così come la loro soddisfazione. Speriamo in futuro di poterla nuovamente accogliere nella nostra struttura.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Positives: Very clean and spacious room. Helpful and friendly staff. Great location. Negatives: Weak air conditioning.
於 2021 年 7 月住了 1 晚

8/10 不錯哦

massimo

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Comodo molto vicino alla stazione principe perfetto per chi è in treno. Diversi ristoranti nei pressi e mezzi pubblici. Hotel pulito e confortevole. Unica pecca mi sarei aspettato ,visto che per covid la colazione è stata abolita , un coupon per un bar nei.pressi.
於 2021 年 7 月住了 1 晚

10/10 有夠讚

Iryna

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
une nuit d'escale
Petite structure avec des chambres propres, assez grandes et confortables; Très bonne literie, chaines sat, plateau bouilloire, tout ce dont vous avez besoin. Situation idéale à proximité de la gare et arret de BlaBla bus. Nous avons visité le centre ville accessible à pied à 10 min. Personnel sympathique et efficace. Recommande sans hésiter!
於 2020 年 9 月住了 1 晚
reception 於 2020年10月2日回覆
Cher client, merci beaucoup pour avoir apprécié notre service et pour avoir choisi notre hôtel, à la prochaine! Il a été un plaisir vous accueillir dans notre hôtel. Cordialement

8/10 不錯哦

Laura

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Gods value and location!
Simple room, but clean and comfortable. A good value and an excellent location near the Piazza Principe train station. When I checked and asked for a map, the clerk was super helpful and gave me ideas for walking itineraries. I had to check in and out at a nearby property because there was no clerk at the Hotel Twenty Nine. Instructions to do so we’re clear and it was not a problem.
於 2020 年 8 月住了 2 晚
reception 於 2020年10月2日回覆
Dear guest, Thank you so much for your excellent review, we are so happy to know that your stay with us was pleasant! We work hard to make our guests happy and appreciate your feedback!

8/10 不錯哦

Sacha，Paris

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Chambre agréable. Hôtel situé près de la gare, quartier assez bruyant la nuit.
於 2020 年 7 月住了 3 晚
reception 於 2020年10月2日回覆
Cher client, merci beaucoup pour avoir apprécié notre service et pour avoir choisi notre hôtel, à la prochaine! Il a été un plaisir vous accueillir dans notre hôtel. Cordialement

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
bom custo/benefício
Hotel simples e localizado próximo à estação. Cama e travesseiros não eram tão confortáveis, o aquecimento parou de funcionar durante a noite por algumas horas deixando o quarto frio. Não tinha estacionamento porém indicaram um próximo.
於 2020 年 2 月住了 1 晚
reception 於 2020年10月2日回覆
Prezado cliente, Obrigado pelo seu comentário e por escolher o nosso hotel. Foi um prazer tê-lo acolhido!

8/10 不錯哦

ANGELO

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
CHAMBRE TRES PROPRE ET SPACIEUSE.EAUX OFFERTES.
於 2020 年 1 月住了 2 晚
reception 於 2020年10月2日回覆
Cher client, merci beaucoup pour avoir apprécié notre service et pour avoir choisi notre hôtel, à la prochaine! Il a été un plaisir vous accueillir dans notre hôtel. Cordialement

10/10 有夠讚

Hankyoung

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 1 月住了 1 晚
reception 於 2020年10月2日回覆
Dear guest, Thank you so much for your excellent review, we are so happy to know that your stay with us was pleasant!

10/10 有夠讚

David

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel 29, Genova, Italy
Excellent stay, room and facilities excellent. Good breakfast. .Very near public transport -buses and raiway station.Would recommend
於 2020 年 1 月住了 1 晚
reception 於 2020年10月2日回覆
Dear guest, Thank you so much for your excellent review, we are so happy to know that your stay with us was pleasant!

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Die Nähe zum Bahnhof, den Bussen und zur Metrostation. Viele Verpflegungsmöglichkeiteni in nächster Umgebung.
於 2019 年 12 月住了 3 晚
reception 於 2020年10月2日回覆
Dear guest, Thank you so much for your excellent review, we are so happy to know that your stay with us was pleasant!

8/10 不錯哦

真實旅客

家庭旅遊
駅から徒歩圏内です。宿泊場所とチェックインの場所か異なりますが、特に不便は感じませんでしたイタリア
於 2019 年 12 月住了 1 晚
reception 於 2020年10月2日回覆
Dear guest, Thank you so much for your excellent review, we are so happy to know that your stay with us was pleasant!

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：員工素質
プリンチペ駅から歩いて近く、価格面でも大変リーゾナブルなホテルです。
於 2019 年 12 月住了 1 晚
reception 於 2020年10月2日回覆
Dear guest, Thank you so much for your excellent review, we are so happy to know that your stay with us was pleasant!

10/10 有夠讚

Aleksandr

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 2 晚
reception 於 2020年10月2日回覆
Dear guest, Thank you so much for your excellent review, we are so happy to know that your stay with us was pleasant!

10/10 有夠讚

Arlete

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 2 晚
reception 於 2020年10月2日回覆
Dear guest, Thank you so much for your excellent review, we are so happy to know that your stay with us was pleasant!

8/10 不錯哦

Eduardo

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 3 晚
reception 於 2020年10月2日回覆
Dear guest, Thank you so much for your excellent review, we are so happy to know that your stay with us was pleasant!

6/10 一般般

Gil Manoel

於 2019 年 11 月住了 2 晚

8/10 不錯哦

Janson

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 1 晚
reception 於 2020年10月2日回覆
thank you for your nice review and for choosing our hotel. We hope to welcome you again for your next visit in Genoa!

10/10 有夠讚

Teresa

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 1 晚
reception 於 2020年10月2日回覆
Gentile ospite, la ringraziamo per il suo ottimo punteggio e per aver apprezzato il nostro servizio. Speriamo di poterla accogliere nuovamente in futuro!

8/10 不錯哦

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Calda accoglienza, pulizia eccellente, atrio profumatissimo.la pecca è stata il recapito telefonico dell’ hotel inesistente e imprecisioni Sulla pagina online sui servizi igienici.
於 2019 年 11 月住了 1 晚
reception 於 2020年10月2日回覆
Gentile ospite, la ringraziamo per il suo ottimo punteggio e per aver apprezzato il nostro servizio. Speriamo di poterla accogliere nuovamente in futuro!

8/10 不錯哦

真實旅客

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staying with a group of friends who had booked in the next-door Nuovo Nord hotel. This hotel uses the same reception and shares the same breakfast room, but has a separate entrance a couple of doors up the road. My room was larger than my friends next door, but not as modern. The bathroom was a little worn, but everything worked, and the room was comfortable and kept clean. Some noise from the street in the early morning but not excessive. Very conveniently sited for the station (3 mins away) and walking distance from the city centre sites. Would use it again.
於 2019 年 10 月住了 3 晚
reception 於 2020年10月2日回覆
Dear guest, Thank you so much for your excellent review, we are so happy to know that your stay with us was pleasant!

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location for bus or rail passengers clean close to restaurants and shops nice size rooms
於 2019 年 9 月住了 1 晚
reception 於 2019年10月24日回覆
Dear guest, thank you for your nice review and for choosing our hotel. We hope to welcome you again for your next visit in Genoa!

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Vers pleasant and helpfull staff
於 2019 年 10 月住了 1 晚
reception 於 2019年10月26日回覆
Cher client, merci beaucoup pour avoir apprécié notre service et pour avoir choisi notre hôtel, à la prochaine! Il a été un plaisir vous accueillir dans notre hôtel.

8/10 不錯哦

Ching Man C

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 2 晚
reception 於 2019年10月24日回覆
Dear guest, thank you for your nice review and for choosing our hotel. We hope to welcome you again for your next visit in Genoa!

10/10 有夠讚

Tania

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Super hôtel
Excellent hôtel bien situé. Très propre . Je recommande.
於 2019 年 10 月住了 1 晚
reception 於 2019年10月26日回覆
Cher client, merci beaucoup pour avoir apprécié notre service et pour avoir choisi notre hôtel, à la prochaine! Il a été un plaisir vous accueillir dans notre hôtel.

10/10 有夠讚

Susana

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Muy cercano a la estación del tren
Muy cerca a la estación del tren. Fácil movilizarse. La habitación sencilla pero muy bonita. La atención en recepción es excelente. Por cierto está a unos 30 metros.
於 2019 年 9 月住了 1 晚
reception 於 2019年10月23日回覆
Estimado cliente, Gracias por su excelente puntaje y por apreciar nuestro servicio. ¡Esperamos darle la bienvenida de nuevo en el futuro!

8/10 不錯哦

真實旅客

團體旅遊
喜歡：整潔度和員工素質
Friendly staff at the reception; taking their time to explain everything. Beds were fine; had a good night sleep and the location was a nice starting point to explore the city.
於 2019 年 7 月住了 1 晚
reception 於 2019年8月9日回覆
Dear guest, Thank you so much for your excellent review, we are so happy to know that your stay with us was pleasant! We work hard to make our guests happy and appreciate your feedback!