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Hotel Serafino

2.0 star property
Travelers can wander Genoa's historic streets or settle in for a meal at the restaurant, experiencing the city's authentic charm firsthand.

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Hotel Serafino in central Genoa offers a welcoming base with practical amenities, including a restaurant, bar, and in-room WiFi. A 24-hour front desk helps guests maximize their time, with previous visitors consistently sharing positive experiences.

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

Single Room | Desk, free WiFi

Single Room

Highlights

Heating
TV
Private bathroom
Desk
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Desk, free WiFi

Double Room

Highlights

Heating
TV
Private bathroom
Desk
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Desk, free WiFi

Triple Room

Highlights

Heating
TV
Private bathroom
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Quadruple Room

Bathroom sink

Quadruple Room

Highlights

Heating
TV
Private bathroom
Desk
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds
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About the neighborhood

Located in Medio Ponente, a neighborhood in Genoa, Hotel Serafino is near a train station. Port of Genoa Cruise Ship Terminal and Old Port are worth checking out if an activity is on the agenda. Galata Maritime Museum and The Bigo Lift (Il Bigo) are also worth visiting.
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Map
Via Verona 8, Genoa, GE, 16152

What's nearby

  • 105 Stadium - 11 min walk - 1.0 km
  • Fiumara Shopping & Fun - 14 min walk - 1.2 km
  • Villa Brignole Sale Duchessa di Galliera - 3 min drive - 2.2 km
  • Via Sestri - 4 min drive - 1.8 km
  • Marina Genova - 4 min drive - 2.2 km

Getting around

  • Genoa Cornigliano Station - 5 min walk
  • Cristoforo Colombo Airport (GOA) - 8 min drive

Restaurants

  • ‪Il Buongustaio - ex lo zozzone - ‬12 min walk
  • ‪Industrial Food Mense - ‬16 min walk
  • ‪36 Rosso - ‬16 min walk
  • ‪Old Wild West - ‬15 min walk
  • ‪Flunch - ‬16 min walk

About this property

Hotel Serafino

Hotel near Port of Genoa Cruise Ship Terminal
Hotel Serafino provides amenities like a bar and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and tour/ticket assistance
  • A 24-hour front desk
Room features
All guestrooms at Hotel Serafino offer amenities such as free WiFi.
Other amenities include:
  • Bathrooms with showers
  • Heating, desks, and phones

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Hotel Genziana
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  • Air conditioning
  • Breakfast available
  • Bar
6.0 out of 10, 279 reviews
Hotel Genziana

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 20 per day)
  • Self parking on site (EUR 15 per night)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: EUR 8 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors

Room amenities

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • TV

More

  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 per person
  • Self parking fee: EUR 15 per night
  • Nearby parking fee: EUR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Serafino
Hotel Serafino Genoa
Serafino Genoa
Serafino Hotel Genoa
Hotel Serafino Hotel
Hotel Serafino Genoa
Hotel Serafino Hotel Genoa

Frequently asked questions

Is Hotel Serafino pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Self parking is available for EUR 15 per night.

What time is check-in at Hotel Serafino?

Check-in start time: 2 PM; Check-in end time: 6 PM.

What time is check-out at Hotel Serafino?

Check-out is at 10 AM.

Where is Hotel Serafino located?

Located in Medio Ponente, this hotel is 0.7 mi (1.1 km) from 105 Stadium and 2.7 mi (4.4 km) from Port of Genoa Cruise Ship Terminal. Fiumara Shopping & Fun and Via Sestri are also within 1 mi (2 km). Genoa Cornigliano Station is 5 minutes by foot and Genoa Sampierdarena Station is 23 minutes.

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Reviews

Hotel Serafino Reviews

6.8

7.4

Cleanliness

4.4

Location

7.2

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 11 out of 72 reviews
Rating 8 - Good. 28 out of 72 reviews
Rating 6 - Okay. 15 out of 72 reviews
Rating 4 - Poor. 12 out of 72 reviews
Rating 2 - Terrible. 6 out of 72 reviews

Reviews

4/10 Poor

Angelina

Disliked: Cleanliness, amenities, property conditions & facilities
No parking, took us 1h to find parking half a mile away, not the most clean to say the least and not what it seems in description
Stayed 1 night in May 2023

8/10 Good

Claudia

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Sep 2024

8/10 Good

Iness

Liked: Cleanliness, staff & service
Hébergement simple, vieillot mais propre, pour une nuit ou deux ça dépanne bien 👍
Stayed 1 night in Sep 2025

8/10 Good

Danyel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L’hôtel est accessible, propre, le personnel est sympa, le petit déjeuner seulement reste à désirer ( beaucoup de produits industriels )
Stayed 1 night in Aug 2025

2/10 Terrible

Cristoffer

Disliked: Cleanliness, property conditions & facilities, room comfort
Lyhört. Hörde både andras tv och när folk kom hem på natten. Hårda sängar. Ljud utifrån nästan hela tiden (skällande hundar, krossade glas mm).
Stayed 1 night in Jul 2025

2/10 Terrible

miguel

Disliked: Cleanliness, property conditions & facilities
No hay estacionamiento en el hotel el que dicen que tiene es en la calle y hay que estar buscando en la calles alrededor del hotel hasta 3 cuadras a la distancia
Stayed 1 night in Jan 2025

8/10 Good

Sabira

Liked: Cleanliness, staff & service, property conditions & facilities
Ganz schlecht war das mir die Polizei Auto abgeschleppt hat, weill ich wegen Mangel von Parkplatze auf behinderten PP parkiert habe, das ich meine verpakung ausladen kann, wenn ich zurück kamm, auto war weg. Das hat mir ganz viel Geld und Aufwand gekostet. È stato davvero brutto che la polizia abbia rimorchiato la mia macchina perché avevo parcheggiato in un parcheggio per disabili a causa della mancanza di parcheggio in modo da poter scaricare i bagagli al mio ritorno e l'auto non c'era più. Ciò mi è costato un sacco di soldi e fatica.
Stayed 1 night in Oct 2024

2/10 Terrible

Walter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dire orribile è poco. Fatiscente, ascensore roto chissa da quando tempo quindi 4 piani a piedi; ubriaconi nelka holl e allingresso buttati a terra. Per niente sicuro. Ho chiesto un fono e mi è esploso fra le mani perché era in corto circuito lasciandomi al buio per due ore. Ho pagato due notti ma al mattino della prima notte sono scappato
Stayed 1 night in Sep 2024

4/10 Poor

Laurent

Disliked: Staff & service, room comfort

Oh my god

Hôtel de dépannage à utiliser vraiment en dernier recours.
Stayed 1 night in Aug 2024

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Correct : bon rapport qualité prix

Salle de bain refaite à neuf, encore des efforts à prévoir dans la rénovation de la chambre : mobilier désuet et un volet à la fenêtre serait apprécié.
Stayed 1 night in Aug 2023

8/10 Good

Silke

Liked: Cleanliness, staff & service
Eine zweckmäßige, saubere Unterkunft mit gutem Frühstück
Stayed 1 night in Jul 2023

10/10 Excellent

Brayan

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien

2/10 Terrible

francesco

Disliked: Staff & service, amenities, property conditions & facilities
Non da i servizi contrattati online nulla e come viene descritto sul portale internet zona degradata pessima e insicuro per soggiornare
Stayed 2 nights in Apr 2023

6/10 Okay

Elias

Moyen

Prix moyen, globalement moyen
Stayed 1 night in Sep 2022

6/10 Okay

Daniela

Liked: Cleanliness
Disliked: Staff & service, room comfort

Má experiência.

O quarto era bastante quente e não tinha ar condicionado, portanto a solução foi dormir com a janela aberta, já que a ventoinha não era suficiente. A rua tinha muito movimento (bar e restautante no res-do-chão e feira a partir das 6h), logo, com a janela aberta foi impossível dormir. Hotel sem estacionamento. O pior de tudo foi quando estávamos a pedir o café, no início do pequeno almoço, fomos interrompidos pelo funcionário a indicar que a nossa reserva não tinha pequeno almoço incluído. Tivemos de deixar o pequeno almoço e ir à recepção mostrar a nossa reserva, quando, mesmo assim, o funcionário alegou que pelo preço que pagamos, não podíamos ter pequeno almoço incluído. No final, o funcionário deu-nos razão. Depois do constrangimento, do café frio. Pão do pequeno almoço não era do dia. Funcionários pouco simpáticos.
Stayed 1 night in Aug 2022

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Extremt slitet hotell och kändes smutsigt och ofräscht. Tack och lov var sängkläderna rena och det fanns fungerande AC och wifi. Men skulle inte vilja bo här mer än en natt.
Stayed 1 night in Aug 2022

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

Please read before booking!

Die Lage des Hotels ist um 5km Luftlinie falsch angegeben. Gebucht wurde ein Dreibettzimmer, bekommen hat man ein Zweibettzimmer. Die Ausstattung ist veraltetet und die Matratzen der Betten sind so alt, sodass man die Federn im Rücken merkt. Personal ist zwar nett, dennoch spricht das Personal so gut wie kein Wort Englisch. Lage ist katastrophal, laute Straße und trotz Corona bis in die späte Nacht eine Lautstärke, trotz geschlossener Fenster, die einem Basar gleicht. Die Türen der Zimmer sind extrem Luftempfindlich, sodass bei jedem öffnen und schließen das gesamte Zimmer rappelt. Extrem hellhörige Zimmer und unangenehme Zimmernachbarn welche entweder schreien, Möbel verrücken, oder die Türen permanent knallen. Der Preis ist leider keineswegs gerechtfertigt, genauso wie die anderen guten Bewertungen. English translation: The location of the hotel is wrongly indicated by 5 km as the crow flies. A triple room was booked, you got a twin room. The equipment is outdated and the mattresses of the beds are so old that you can notice the feathers in your back. Staff is nice, but the staff speaks almost no word of English. Location is catastrophic, loud street and despite Corona until late at night a volume, despite closed windows, which resembles a bazaar. The doors of the rooms are extremely air-sensitive, so that everyone opens and closes the entire room. Extremely bright rooms and unpleasant room neighbors who either scream, move furniture, or the doors are constantly poping.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jul 2021

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bene

Buon rapporto qualità/prezzo
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Très propre. Salle de bain trés convelable avec une douche assez grande
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nicw hotel Nice staff But bad city Not a Nice People around The hotel You mustang pay attention il You are alone
Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Deludente

Camere sporche, non hanno rispettato la rooming richiesta (abbiamo chiesto due doppie e ci son state date due matrimoniali con due brandine), inoltre il parcheggio che mi avevano assicurato fosse chiuso era in un cortile interno comunicante con altre abitazioni, quindi non ad uso esclusivo dell'albergo, dettagli che sarebbe stato fondamentale sapere.
Stayed 1 night in Feb 2018

8/10 Good

Filippo, Livorno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Notevole

Ottima accoglienza e congedo. Qualità notevole dell’arredo e della struttura. Senso di libertà assoluta. Preso accordi per tornarci periodicamente.
Stayed 1 night in Jan 2018

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort

serafino ok

hotel ok, for transit
Stayed 1 night in Aug 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Non consiglio questo hotel tranne per emergenza.. Zona abbandonata dalle istituzioni.. Sporca.. Piena di extra comunitari