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River Terrace Resort & Convention Center

3.5 star property
Resort with free parking, walk to Ripley's Aquarium of the Smokies

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for River Terrace Resort & Convention Center

Lobby sitting area
Outdoor pool
Exterior
Signature Room - 2 Queen Beds (Newly Renovated) | In-room safe, iron/ironing board, free WiFi, bed sheets
Signature Room - 2 Queen Beds River View (Newly Renovated) | In-room safe, iron/ironing board, free WiFi, bed sheets
Reviews
7.8

Good

Popular amenities

  • Parking included
  • PoolPoolPool
  • 24/7 front desk24/7 front desk24/7 front desk
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry
  • Pet friendlyPet friendlyPet friendly

Check-in time

4:00 PM

Check-out time

10:00 AM

Explore the area

Map
240 River Road, Gatlinburg, TN, 37738
  • Popular LocationRipley's Aquarium of the Smokies4 min walk
  • Popular LocationAnakeesta5 min walk
  • Popular LocationGatlinburg Convention Center8 min walk
  • AirportKnoxville, TN (TYS-McGhee Tyson)68 min drive
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Room options

View all photos for Signature Room, 1 King Bed, River View

Balcony view

Signature Room, 1 King Bed, River View

9/10 Wonderful

Highlights

Balcony
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Hydromassage showerhead
Cable channels
In-room safe
  • 5 Ping (17 square meters)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, River View

Room, 2 Queen Beds, River View | Balcony view

Room, 2 Queen Beds, River View

8.7/10 Excellent

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Hydromassage showerhead
Cable channels
Iron/ironing board
  • 6.97 Ping (23 square meters)
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room - 1 King Bed (Newly Renovated)

Signature Room - 1 King Bed (Newly Renovated) | Balcony

Signature Room - 1 King Bed (Newly Renovated)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Hydromassage showerhead
Cable channels
  • 5 Ping (17 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

8.3/10 Very Good

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Hydromassage showerhead
Cable channels
Iron/ironing board
In-room safe
  • 7.08 Ping (23 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

7.3/10 Good

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Hydromassage showerhead
Cable channels
Iron/ironing board
  • 6.97 Ping (23 square meters)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room - 2 Queen Beds (Newly Renovated)

Signature Room - 2 Queen Beds (Newly Renovated) | In-room safe, iron/ironing board, free WiFi, bed sheets

Signature Room - 2 Queen Beds (Newly Renovated)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Hydromassage showerhead
Cable channels
In-room safe
Iron/ironing board
  • 7 Ping (23 square meters)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room - 2 Queen Beds River View (Newly Renovated)

Signature Room - 2 Queen Beds River View (Newly Renovated) | Balcony view

Signature Room - 2 Queen Beds River View (Newly Renovated)

8.8/10 Excellent

Highlights

Balcony
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Hydromassage showerhead
Cable channels
In-room safe
  • 8 Ping (26 square meters)
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Loft, 1 King Bed with Sofa bed, River View

Balcony view

Signature Loft, 1 King Bed with Sofa bed, River View

Highlights

Balcony
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Hydromassage showerhead
Cable channels
In-room safe
  • 17 Ping (56 square meters)
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Gatlinburg

River Terrace Resort & Convention Center is located in Gatlinburg. SkyPark and Ole Smoky Moonshine Distillery are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Island at Pigeon Forge and Old Mill. Check out an event or a game at The Ripken Experience - Pigeon Forge, and consider making time for Ripley's Aquarium of the Smokies, a top attraction not to be missed. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with mountain biking.
Visit our Gatlinburg travel guideOpens in a new window
View more Resorts in GatlinburgOpens in a new window

What's nearby

  • Ripley's Aquarium of the Smokies - 4 min walk
  • Anakeesta - 5 min walk
  • SkyPark - 6 min walk
  • Ole Smoky Moonshine Distillery - 8 min walk
  • Gatlinburg Convention Center - 8 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Crawdaddy's Restaurant & Bar - ‬6 min walk
  • ‪Subway - ‬4 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬5 min walk
  • ‪Tennessee Cider Company - ‬4 min walk
  • ‪Ole Red - ‬6 min walk

About this property

River Terrace Resort & Convention Center

Resort near Ripley's Aquarium of the Smokies
Close to Anakeesta and SkyPark, River Terrace Resort & Convention Center provides laundry facilities, a business center, and more. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Express check-out, a vending machine, and concierge services
  • Tour/ticket assistance, a 24-hour front desk, and a gift shop
  • Guest reviews speak well of the helpful staff and walkable location
Room features
All 205 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Hydromassage showers, tubs or showers, and hair dryers
  • Flat-screen TVs with cable channels
  • Housekeeping and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 7 buildings
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

River Terrace Resort & Convention Center Resort
River Terrace Resort
River Terrace Resort Gatlinburg
River Terrace Resort Hotel
River Terrace Resort Hotel Gatlinburg
River Terrace Gatlinburg
River Terrace Hotel Gatlinburg
River Terrace Resort And Convention Center
River Terrace Resort Convention Center
River Terrace Resort & Convention Center Gatlinburg
River Terrace Resort & Convention Center Resort Gatlinburg

Frequently asked questions

Does River Terrace Resort & Convention Center have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at River Terrace Resort & Convention Center?

As of 2024/6/15, prices found for a 1-night stay for 2 adults at River Terrace Resort & Convention Center on 2024/6/24 start from NT$3,137, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is River Terrace Resort & Convention Center pet-friendly?

Yes, River Terrace Resort & Convention Center allows dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at River Terrace Resort & Convention Center?

Self parking is free at this property.

What time is check-in at River Terrace Resort & Convention Center?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at River Terrace Resort & Convention Center?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is River Terrace Resort & Convention Center located?

Situated in Gatlinburg, this resort is within a 5-minute walk of Mountain Mall and Ripley's Aquarium of the Smokies. Anakeesta and SkyPark are also within 10 minutes.

River Terrace Resort & Convention Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 380 out of 1003 reviews" "
Rating 8 - Good. 313 out of 1003 reviews" "
Rating 6 - Okay. 151 out of 1003 reviews" "
Rating 4 - Poor. 107 out of 1003 reviews" "
Rating 2 - Terrible. 52 out of 1003 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, clean ,great staff. I will definitely be back
Stayed 2 nights in May 2024

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool place
Stayed 2 nights in Jun 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it's a nice place to stay. The rooms are good size and comfotable.
Stayed 2 nights in May 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in early and Holly and the other staff worked to get us a room. They were terrific!! Our room was clean and cozy and we LOVE the location and vibe of this hotel.
Stayed 2 nights in May 2024

8/10 Good

Florence

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was great! The only problem we had was they were nonsmoking rooms and the connecting door between us and the room next to us had cigarette smoke coming under it into our room. I had to put the hotels towel down on the floor in front of the door to block it out. We did report that to the front desk when we checked out the next morning. Otherwise it was beautiful with the view and balcony over the river. The night lights were pretty to see also. I would stay here again
Stayed 1 night in Jun 2024

4/10 Poor

Colin

Disliked: Cleanliness, property conditions & facilities
Tv was broken, room extremely outdated. Overall not worth the price at all.
Stayed 3 nights in May 2024

2/10 Terrible

David

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a reservation for my daughter and myself for 2 days at River Terrace Resort. On my way to the hotel to check in I was in a car accident that ended up totaling my car. I made contact with the hotel in an attempt to reschedule my stay for obvious reasons. The woman I spoke to at the front desk assured me given the circumstances that she couldn't see an issue why they wouldn't permit me to move my stay to another date. After several days worth of phone calls and conversations with River Terrace, their wholesale department and even Expedia I feel like I've been nothing but lied to. I explained that I wasn't looking for a refund but to just change the date of my reservation and I was informed my request had been denied. I understand that there are certain policies that have to be followed. However, I also believe there are serious circumstances such as mine that should be taken into consideration. Things happen, people have accidents, people get sick, and people have actual legitimate emergencies. I don't believe I should be out $400 all due to a freak accident in the pouring rain. Thank you, River Terrace, for taking my money. Your Hotel looks very lovely and me and my little girl looked forward to staying. I even spent a little extra for your newly renovated room with a scenic view. Unfortunately, your overall customer service is severely lacking.

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the rooms and enjoyed our stay/ vacation. My kids loved the pool!
Stayed 2 nights in May 2024

10/10 Excellent

Megan Murphy

Liked: Cleanliness, staff & service, property conditions & facilities
Property is a little dated, but very clean and nice. Staff was very helpful. And we could walk everywhere we wanted in Gatlinburg.
Stayed 4 nights in May 2024