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加爾維斯頓島萬豪唐普雷斯套房飯店的評分

2.5 out of 5
加爾維斯頓島萬豪唐普雷斯套房飯店
9540 Seawall Blvd, Galveston, TX

評論

8.6

有夠讚

10 分，有夠讚；1000 則評論中有 518 則" "
8 分，不錯哦；1000 則評論中有 301 則" "
6 分，一般般；1000 則評論中有 91 則" "
4 分，不太好；1000 則評論中有 47 則" "
2 分，很糟糕；1000 則評論中有 43 則" "

8.8/10

整潔度

8.8/10

員工素質

8.4/10

設施服務

8.8/10

住宿環境和硬體

8.8/10

環保程度

評論

2/10 很糟糕

Jason

家庭旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
Did not have room that we booked. So we are crammed into a tiny room with no options
於 2024 年 4 月住了 1 晚
Jerry 於 2024年4月5日回覆
Thank you for leaving your feedback.

10/10 有夠讚

Elizabeth

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property was going through renovations but it was quiet and the staff was super friendly. The castaway pool was awesome with great food and drink options!
於 2024 年 3 月住了 5 晚
Jerry 於 2024年4月3日回覆
Thank you for providing your feedback! We hope you choose to stay with us again soon.

10/10 有夠讚

Dana

於 2024 年 3 月住了 5 晚
Jerry 於 2024年4月5日回覆
Thank you for leaving your feedback! Come back and visit us again soon.

10/10 有夠讚

Larry

於 2024 年 3 月住了 1 晚
Jerry 於 2024年4月3日回覆
Thank you for providing your feedback! We hope you choose to stay with us again soon.

6/10 一般般

Roger

於 2024 年 3 月住了 1 晚
Jerry 於 2024年3月26日回覆
Thank you for providing your feedback! We hope to welcome you back again soon.

10/10 有夠讚

Emily

於 2024 年 2 月住了 1 晚
Jerry 於 2024年3月23日回覆
Thank you for your feedback! We hope you come back and visit us again soon.

4/10 不太好

Keith

家庭旅遊
喜歡：整潔度
不喜歡：員工素質、設施服務和住宿環境和硬體
I was given in a handicapped room, which was Barron no furniture a single chair to sit in. I asked, and I was told I booked through a third-party, so there was nothing they could do.
於 2024 年 2 月住了 1 晚
M. Gonzales 於 2024年2月7日回覆
Thank you, Keith, for letting us know about your experience with us. We apologize for the inconvenience, and we will let our leadership know too. We are going through a renovation and some of our rooms are out of order. We invite you to come back to visit our property after renovations.

10/10 有夠讚

Mary

於 2024 年 1 月住了 1 晚
Jerry 於 2024年3月23日回覆
Thank you for your feedback! We hope you come back and visit us again soon.

2/10 很糟糕

Natalie

不喜歡：整潔度和住宿環境和硬體
Had ants in room
於 2024 年 1 月住了 1 晚
M. Gonzales 於 2024年1月29日回覆
Thank you Natalie for your feedback on your stay. This is appreciated and we will be passing this onto our engineering team.

10/10 有夠讚

Lucinda

喜歡：整潔度和住宿環境和硬體
於 2024 年 1 月住了 1 晚
M. Gonzales 於 2024年1月29日回覆
Thank you, Lucinda, for rating your stay with us! We appreciate you choosing to stay with us and hope to see you again!

8/10 不錯哦

Bobbi

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Galveston Marriott Townplace Suites
The biggest negative was the mosquitos in the dog walking area, but not sure how they could improve it.
於 2023 年 12 月住了 2 晚
M. Gonzales 於 2024年1月29日回覆
Thank you, Bobbi, for rating your stay with us! We do use a company that comes out to spray regularly and will look into this. We appreciate you choosing to stay with us and hope to see you again!

10/10 有夠讚

Magdey

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Jerry 於 2024年2月17日回覆
Thank you for providing your feedback.

10/10 有夠讚

Cory

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean property. Easy check in and good selections for breakfast.
Jerry 於 2024年1月1日回覆
Thank you for your feedback. We hope to host you again soon!

10/10 有夠讚

Naveen

於 2023 年 12 月住了 1 晚
M. Gonzales 於 2024年1月29日回覆
Thank you, Naveen, for rating your stay with us! We appreciate you choosing to stay with us and hope to see you again!

10/10 有夠讚

lisa

於 2023 年 12 月住了 1 晚
M. Gonzales 於 2024年1月29日回覆
Thank you, Lisa, for rating your stay with us! We appreciate you choosing to stay with us and hope to see you again!

10/10 有夠讚

Frank

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Love it.
於 2023 年 11 月住了 4 晚
:M. Gonzales 於 2023年11月27日回覆
Thank you Frank for leaving us a review based on your experience with us! This is greatly appreciated and we hope you have a great week!

10/10 有夠讚

Herbert

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property provided ample parking for my bike trailer and large pulling unit. The 2 bedroom unit with the kitchen was excellent for our needs. Everything was great except for that one desk clerk who didn't give a damn. The first request I made was never granted nor did she even put out any effort to try and honor my simple request. I walked around to the desk clerk at the Courtyard and she almost broke her neck to find me the items I had requested. 2nd incident I just simply asked if there was an exit at the end of the hallway, "she stated no", my uncle and I walked right down the hallway and went outside. Everyone else was excellent and went above and beyond especially the breakfast lady, custodian, and MVP to the maintenance man. Sorry to complain like this but I own 3 businesses and if one of my contractors was treating customers like this I would want to know. We'll be back!
於 2023 年 11 月住了 5 晚
Jerry 於 2023年11月13日回覆
Thank you for taking the time to leave us your feedback. Your concerns will be shared with the proper leadership teams to ensure this doesn't happen in the future. Safe travels!

8/10 不錯哦

Jeana

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Jerry 於 2023年11月13日回覆
Thank you for your feedback. Come back soon!

10/10 有夠讚

Larissa，Philomath

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Giovani was Amazing! He gave us great places to go see. Jason the bartender at the bistro was awesome!! We were there for our anniversary, we will be back again!!
於 2023 年 11 月住了 5 晚
M. Gonzales 於 2023年11月10日回覆
We are so happy to hear Gio and Jason took care of you! Thank you for taking time out to leave us a review and we cannot wait for your next visit!

10/10 有夠讚

Guy

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The only negatives is the property is showing wear and tear, and the bathroom has a very poor design. The tub/shower/toilet area is extremely tight. The door barely closes without hitting the toilet. The parking garage was a great surprise.
於 2023 年 10 月住了 2 晚
M. Gonzales 於 2023年11月2日回覆
Thank you for taking your time to leave us a review about your experience. We will pass this feedback on to our leadership team.

10/10 有夠讚

Jan

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Awesome and friendly! The nicest staff on the island- very clean- love this place
於 2023 年 10 月住了 1 晚
Jerry 於 2023年10月22日回覆
Thank you for your feedback! We hope to welcome you back again soon.

10/10 有夠讚

Clifford

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This hotel is amazing. I will be staying here again for our next trip to Galveston. This hotel is tied in with the Court yard hotel in the front. They share the pool which is amazing. Up beat music plays over the speakers. There is a water fall. There is the Patio where they light the Fire Pit every night and you can easily make new friends. The room was super clean and I loved the Kitchen and all the utensils. A must stay, especially for the price.
於 2023 年 10 月住了 2 晚
Jerry 於 2023年10月19日回覆
Thank you for leaving this great review! We look forward to hosting you again soon.

10/10 有夠讚

Fred

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚
Jerry 於 2023年10月15日回覆
Thank you for leaving your feedback! We hope to host you again soon.

8/10 不錯哦

Patricia

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚
Jerry 於 2023年10月19日回覆
Thank you for leaving your feedback! We hope to welcome you again soon.

10/10 有夠讚

Jaime

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel was good, convenient, booked at last minute. Nice to have a mini kitchen, especially for a multi day trip.
於 2023 年 9 月住了 1 晚
Jerry 於 2023年10月15日回覆
Thank you for leaving your feedback! We hope to host you again soon.

10/10 有夠讚

Natasha，Exmouth

於 2023 年 10 月住了 8 晚
M. Gonzales 於 2023年11月2日回覆
Thank you Natasha for your review. We hope you have a great weekend!

10/10 有夠讚

Jennifer

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great stay
於 2023 年 10 月住了 1 晚
M. Gonzales 於 2023年10月12日回覆
Thank you Jennifer for your review! Have a great week!

10/10 有夠讚

Norma

喜歡：整潔度和員工素質
於 2023 年 10 月住了 1 晚
M. Gonzales 於 2023年10月12日回覆
Thank you Norma for your rating on your experience! Have a great week!

10/10 有夠讚

Martha

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Impressed!
Totally impressed with this place! Staff was amazing and always at work to keep things in order! I had NO complaints about my stay and will definitely plan another stay! You would not believe how many times I saw the staff actively on the grounds making sure all was in order!
於 2023 年 9 月住了 1 晚
M. Gonzales 於 2023年10月12日回覆
Thank you, Martha, for this amazing review! We appreciate you taking your time out to leave us this review and choosing to stay at our property! We cannot wait for your next visit!

10/10 有夠讚

Abel，Brownsville

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Muy bien situado frente a la costera y muy bonita vista al mar.
於 2023 年 9 月住了 1 晚
Jerry 於 2023年9月30日回覆
Thank you for your feedback! We hope you come back and visit again soon.

10/10 有夠讚

Janice

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The room was comfortable. It was missing chairs or other seating, but that was part of the refurb they are doing.
於 2023 年 9 月住了 1 晚
Jerry 於 2023年9月26日回覆
Thank you for your feedback! We hope to welcome you back again soon.

10/10 有夠讚

Abbe

喜歡：員工素質
於 2023 年 9 月住了 1 晚
M. Gonzales 於 2023年9月26日回覆
Thank you Abbe for leaving your rating on your experience at our properties! We hope you have a great week!

8/10 不錯哦

Cherry

家庭旅遊
喜歡：整潔度和客房舒適度
Happy 63 Birthday stay in Galveston
The room was clean, the air conditioning system was fantastic, staff was friendly ; the check guy made the process easier and had a good sense of humor. My only complaint was that bathroom shower / toilet area was very small.
於 2023 年 9 月住了 1 晚
M. Gonzales 於 2023年9月20日回覆
Thank you for posting a review about your experience! We hope you have a great week!

10/10 有夠讚

Shannon

寵物同遊, 團體旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
I was very pleased with the quality of the rooms for the amazing price I paid for a literal last minute weekend trip. This hotel is pet-friendly so it automatically gets 5 stars for that. I don’t know if only a few rooms are pet friendly or if they all are but our room didn’t smell weird like a dog or anything. My only suggestion is add some balconies! 😁
於 2023 年 9 月住了 2 晚
J 於 2023年9月20日回覆
Thank you for your feedback! We hope to host you again soon.

10/10 有夠讚

Timothy

喜歡：整潔度和客房舒適度
於 2023 年 9 月住了 1 晚
J 於 2023年9月20日回覆
Thank you for your feedback! We hope to host you again soon.

10/10 有夠讚

Keisha

喜歡：整潔度和客房舒適度
Great customer service nice rooms quiet will book again soon
於 2023 年 9 月住了 1 晚
M. Gonzales 於 2023年9月13日回覆
Thank you Keisha for this great review! We hope you have a great day!

10/10 有夠讚

Kandice

喜歡：整潔度、設施服務和住宿環境和硬體
The staff was helpful and the property was in great shape!
於 2023 年 9 月住了 1 晚
J 於 2023年9月12日回覆
Thank you for taking the time to leave your feedback! We're glad you enjoyed your stay and look forward to hosting you again soon.

10/10 有夠讚

Amanda

於 2023 年 9 月住了 1 晚
M. Gonzales 於 2023年9月8日回覆
Thank you Amanda for your rating on your stay! We hope you have a great weekend!

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度和客房舒適度
於 2023 年 8 月住了 5 晚
GMSam 於 2023年9月6日回覆
Thank you for the great feedback.

10/10 有夠讚

Joseph

喜歡：整潔度和客房舒適度
於 2023 年 9 月住了 2 晚
GMSam 於 2023年9月6日回覆
Thank you! We hope to welcome you back again soon.

10/10 有夠讚

Tiago

喜歡：整潔度和住宿環境和硬體
於 2023 年 9 月住了 1 晚
GMSam 於 2023年9月6日回覆
Thank you for the great review.

4/10 不太好

Allen

家庭旅遊
不喜歡：住宿環境和硬體
Our room was not comfortable no furniture bed was not good and refrigerator did not work .
於 2023 年 9 月住了 2 晚
J 於 2023年9月4日回覆
Thank you for your feedback. I will pass this along to the appropriate leadership team to ensure this doesn't happen again.

10/10 有夠讚

Kevin

喜歡：整潔度和客房舒適度
Oasis spot in Galveston
Excellent room, service and the pool with the full service bar was a nice surprise!
於 2023 年 8 月住了 2 晚
M. Gonzales 於 2023年9月3日回覆
Thank you Kevin for your great review!! We hope you have a great Labor Day weekend!

10/10 有夠讚

Maylanie

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Nice property
於 2023 年 9 月住了 1 晚
J 於 2023年9月3日回覆
Thank you for your feedback! Come back and visit us again soon.

4/10 不太好

Shirley

於 2023 年 5 月住了 2 晚
J 於 2023年9月18日回覆
Thank you for your feedback.

10/10 有夠讚

Todd

喜歡：整潔度和住宿環境和硬體
於 2023 年 8 月住了 2 晚
J 於 2023年8月29日回覆
Thank you for your feedback!

8/10 不錯哦

Toby Eugene

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
All of the staff are 5 star and the pool area is outstanding. Great place to stay
於 2023 年 8 月住了 7 晚
M. Gonzales 於 2023年8月25日回覆
Thank you, Toby, for this awesome review! Have a great weekend!

10/10 有夠讚

Sandro

喜歡：整潔度和客房舒適度
於 2023 年 8 月住了 1 晚
M. Gonzales 於 2023年8月25日回覆
Thank you, Sandro, for leaving a rating on your experience with us! We hope you have a great weekend!

10/10 有夠讚

Hector

親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Kids love it. Will stay again.
於 2023 年 8 月住了 1 晚
J 於 2023年9月1日回覆
Thank you for your feedback!

10/10 有夠讚

Rachel

喜歡：整潔度和客房舒適度
It was really peaceful.
於 2023 年 8 月住了 1 晚
J 於 2023年9月1日回覆
Thank you for your feedback!