I had a wonderful stay at Hotel Lucine that was torpedoed but the fact that they will not recognize the full funds I prepaid on Expedia and refuse to issue a refund for a measly $143.00
I spent nearly a week there and spend $1,000 in accommodations, another 1K on food and beverage. I was wonderful to the staff, I tipped the staff generously and pre-cleaned my room. My husband and I conserve towels too, we are very high-quality guests, I tried TWICE to resolve the billing while I was at the property but I couldn't get someone with authority at the desk at 6 am. Now I can't get anyone to help me on the phone. What a tragic and petty disappointment to an otherwise wonderful stay. Shame on you, Hotel Lucine.