There was a real person when I checked in the evening. During checkout, the person was on a screen. If this person was even in the hotel, it was hard to tell. The woman in the dining room for breakfast was incredible. So very helpful.
Mary
於 2024 年 4 月住了 1 晚
2/10 很糟糕
Summer
2024年3月29日
不喜歡:整潔度、員工素質和住宿環境和硬體
Summer
於 2024 年 3 月住了 1 晚
4/10 不太好
Angel
情侶出遊, 寵物同遊
2024年3月27日
When I checked on there is no front desk. Just a little half door that was open with a guy to check us in. When i made the reservation there was an option for 1 king bed or 2 queen beds for the same price. I chose the king on expedia. While checkong in i asked for a floor level room. I was informed that thete were no king rooms on the ground floor. I said that was nopeoblem we would just take 2 queens. I was then told it would be a $10 charge for changing since we originally did a room with a king bed and because we booked with expedia that changed our reservation and resulted in an additional $10. Also $20 non refundable dog fee. Which is fine but we should have been told ahead of time. Also $50 deposit for incidentals to be refunded within 7 - 10 days. The beds were very poor quality but the bedding itself was comfy. The breakfast room was set up in an old hotel room and creepy. I would not recommend this place for the money they charge.
Angel
於 2024 年 3 月住了 1 晚
10/10 有夠讚
Kent
情侶出遊
2024年3月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a very nice overnight stay!
Kent
於 2024 年 3 月住了 1 晚
6/10 一般般
Daniel,Ankeny
2024年3月18日
喜歡:整潔度
I didn't care for a video check in. I feel like it was more difficult to communicate.
Daniel
於 2024 年 3 月住了 1 晚
4/10 不太好
shelly
2024年3月18日
I absolutely did not like the virtual person on the t.V, So very impersonal and hard to understand. It's nice to be greeted with a friendly face when you're checking in.After a long drive and the atmosphere was very cold.I think it was a poor choice.