外觀

加夫尼紅屋頂飯店的評分

2 out of 5
加夫尼紅屋頂飯店
132 New Painter Drive, Gaffney, SC

評論

7.2

不錯哦

10 分,有夠讚;345 則評論中有 83 則" "
8 分,不錯哦;345 則評論中有 119 則" "
6 分,一般般;345 則評論中有 71 則" "
4 分,不太好;345 則評論中有 37 則" "
2 分,很糟糕;345 則評論中有 35 則" "

7.4/10

整潔度

7.8/10

員工素質

7.0/10

設施服務

7.0/10

住宿環境和硬體

7.6/10

環保程度

評論

6/10 一般般

Ambria L

情侶出遊
不喜歡:整潔度
Bath and hotel room was dirty and old.
於 2024 年 4 月住了 1 晚
Kerry-Lee RediResponse Specialist 於 2024年4月18日回覆
Dear Ambria, Thank you for taking the time to tell us about your experience at the RED ROOF INN GAFFNEY. I am sorry that your experience was less than ideal due to the uncleanliness indicated and the hotel being old to your liking. At Red Roof, it is our intention to have your confidence in our abilities to eliminate similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and all the best in your future travels. Very truly yours, Kerry-LeeRed Roof ManagementRediResponse Specialist

10/10 有夠讚

Larry

喜歡:整潔度、員工素質和住宿環境和硬體
Quick easy access in and out it was raining when i arrived
於 2024 年 3 月住了 1 晚
Recordo, Rediresponse Specialist 於 2024年4月4日回覆
Hey Larry,Thank you for taking the time to complete our guest survey. We appreciate your 5/5 score and comments regarding your recent stay at the Red Roof Inn Gaffney. Despite the rain I'm happy you were able to get a quick and easy check-in and out. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

4/10 不太好

Jason And Shay

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Guest Relations Management 於 2024年2月27日回覆
Hi Jason and Shay! We're genuinely sorry to hear that your experience didn't meet your expectations, as reflected in your rating of 2 out of 5. Please accept our sincere apologies for any shortcomings you encountered during your stay. Your feedback is crucial to us, and we'll thoroughly investigate the issues you've raised to prevent similar occurrences in the future. We're committed to making things right, and we hope to have the opportunity to regain your trust and provide you with a much-improved experience during your next visit.

6/10 一般般

Annette

於 2024 年 1 月住了 3 晚
Nishaye RediResponse Specialist 於 2024年2月16日回覆
Hello Annette, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Gaffney and I appreciate your 6/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

8/10 不錯哦

Gary

家庭旅遊
喜歡:整潔度、員工素質和設施服務
Price was good. Property lacked breakfast options. Room was a little rundown.
於 2024 年 1 月住了 2 晚
Guest Relations Management 於 2024年1月30日回覆
Hi Gary! Thank you for sharing your feedback with us. We're pleased to hear that you found the price to be good during your stay. We apologize for any inconvenience caused by the lack of breakfast options and for the condition of your room. Your feedback is invaluable, and we will address these issues internally to ensure improvements are made. If there's anything else you'd like to share or if there are further concerns you'd like to discuss, please feel free to reach out to our management team. We appreciate your understanding and hope you might consider giving us another chance in the future to provide you with a more positive experience.

10/10 有夠讚

Jose oscar

喜歡:員工素質和住宿環境和硬體
Good
於 2024 年 1 月住了 1 晚
Guest Relations Management 於 2024年1月26日回覆
Hi Jose! Thank you for choosing our hotel and for sharing your positive feedback with a perfect rating! We are delighted to hear that your experience was good. If there are any specific aspects of your stay that stood out and you'd like to highlight, or if there's anything we can do to make your next visit even more enjoyable, please let us know. We look forward to the pleasure of welcoming you back in the future.

8/10 不錯哦

真實旅客

喜歡:整潔度和員工素質
Good enough for low cost one night stay
Staff friendly. Facility and room clean. Chair in room old and patched. Beds have metal framework (springs) that make horrible noise when you sit on the bed. Mattresses are thin and lumpy. Water pressure at sink was good. I did not use the shower. Overall, it was not too bad for one night.
於 2023 年 12 月住了 1 晚
Guest Relations Management 於 2023年12月28日回覆
Dear valued guest, thank you for taking the time to share your feedback following your recent stay with us. We appreciate your positive comments about the cleanliness of our facility, our friendly staff, and fine water pressure. We apologize for any inconvenience you experienced with the chair in your room, as well as the noise and comfort of the beds. Your feedback is important, and we will use it to assess and address areas that may need improvement to enhance the overall guest experience. We're glad to hear that your overall stay was satisfactory for a one-night visit, and we hope to have the opportunity to welcome you back for a more comfortable experience in the future.

8/10 不錯哦

Aaliyah

商務旅客
喜歡:員工素質、住宿環境和硬體和客房舒適度
The stay was good. The towels and wash clothes could use washing better or replacing.
於 2023 年 12 月住了 1 晚
Guest Relations Management 於 2023年12月7日回覆
Hi Aaliyah! Thank you for taking the time to share your feedback with us, and we're pleased to hear that your stay was good. We appreciate your insights regarding the towels and washcloths, though we apologize for any discomfort caused. Your comments about the cleanliness of our linens are valuable, and we will address this matter with our housekeeping team to ensure a more thorough washing process or timely replacement of items. If there's anything more you would like to share, please feel free to reach out directly. We value your input and hope to have the opportunity to provide you with an even more satisfying experience on your next visit.

2/10 很糟糕

Ermyne

於 2023 年 11 月住了 4 晚
Dannielle Rediresponse Specialist 於 2023年12月18日回覆
Hello Ermyne, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GAFFNEY and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely, Red Roof Management

8/10 不錯哦

Jason

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 2 晚
Guest Relations Management 於 2023年11月28日回覆
Hi Jason! Thank you for taking the time to compete our survey and for choosing to stay with us. We appreciate your positive rating, and we hope you had a comfortable and enjoyable experience during your visit. We value your input and are always looking for ways to improve. We look forward to the possibility of hosting you again in the future.

2/10 很糟糕

Chris

商務旅客
不喜歡:住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Toni-Ann RediResponse Specialist 於 2023年11月18日回覆
Hello Chris,I sincerely apologize that your stay at our Red Roof didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the futureSincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 有夠讚

Jamie,Port Richey

喜歡:整潔度和員工素質
於 2023 年 11 月住了 1 晚
Guest Relations Management 於 2023年11月16日回覆
Hi Jamie! Your perfect rating is a delight! We're glad you enjoyed your stay and can't wait to have you as our guest again.

10/10 有夠讚

michele

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very clean and reasonably priced
Its a new clean hotel remodel. The staff is great. And my price through Hotels.com saved me quite a bit of money.
於 2023 年 10 月住了 1 晚
Guest Relations Management 於 2023年10月16日回覆
Hi Michele,Your 10 out of 10 rating means a lot to us! We are glad that our remodeling change, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit. We are also very happy that you found our hotel as a value for money, thanks to our partners. We are glad your stay was comfortable, and we look forward to your next visit!

6/10 一般般

真實旅客

喜歡:整潔度
不喜歡:客房舒適度
They need better beds.. they were uncomfortable
於 2023 年 10 月住了 2 晚
Guest Relations Management 於 2023年10月16日回覆
Hi there! Thank you for bringing to our attention your unsatisfactory experience and suggestions regarding our beds. I hope you will accept our sincerest apologies for the service that you did not receive regarding the necessity of correcting such issues as quickly as possible. I also want to thank you for bringing this matter to our attention and to assure you that your review means a lot to us, we'll be using your comments to improve upon the guest experience. We hope to see you again in the future and to impress you with the improvements we've made.

10/10 有夠讚

John

喜歡:整潔度、員工素質和住宿環境和硬體
Noisy
於 2023 年 10 月住了 1 晚
Guest Relations Specialist 於 2023年10月9日回覆
Hi John, We apologize for any noise disturbances you encountered during your stay. Our team strives to provide a peaceful environment for all guests, and we regret that we fell short in this regard. We appreciate your feedback, and we will take steps to address and minimize noise issues in the future. Thank you for bringing this to our attention, and we hope you'll consider staying with us again for a quieter experience. Your comfort is important to us.

6/10 一般般

Terrie

商務旅客
Place needs to be remodeled and housekeeping kept knocking on my door b4 checkout. Staff was nice though.
於 2023 年 9 月住了 2 晚
Guest Relations Specialist 於 2023年10月3日回覆
Hi Terrie, Thank you for your feedback. We're glad to hear that our staff provided friendly service. We apologize for any inconvenience caused by the housekeeping knocks and the condition of our property. Your comments will be taken into consideration as we work on improving our hotel. We hope to have the chance to provide you with a better experience in the future.

8/10 不錯哦

Lisa

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Manager 於 2023年10月4日回覆
Hello Lisa,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2/10 很糟糕

Helen

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Guest Relations Specialist 於 2023年9月5日回覆
Thank you for your feedback. So sorry your experience was not exceptional. We hope you will stay with us again so we may regain your trust.

10/10 有夠讚

James

於 2023 年 8 月住了 1 晚
Oshane RediResponse Specialist 於 2023年9月16日回覆
Hello James,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GAFFNEY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OshaneRed Roof ManagementRediResponse Specialist

8/10 不錯哦

Jermira

於 2023 年 8 月住了 2 晚
Tianna RediResponse Specialist 於 2023年9月5日回覆
Hello Jermira,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Gaffney and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

10/10 有夠讚

真實旅客

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
It was Good!
於 2023 年 8 月住了 1 晚
Guest Relations Specialist 於 2023年8月15日回覆
Thank you for your kind review. It was our pleasure hosting you and we hope to see you again.

4/10 不太好

Sanish

親子旅遊
不喜歡:整潔度和住宿環境和硬體
The bedding were clean but the floors were not that clean. The furniture were really worn out with materials chipping out. They should just throw out the chair and couch. Breakfast was empty before 9 and not refilled.
於 2023 年 7 月住了 1 晚
Guest Relations Specialist 於 2023年8月10日回覆
Thank you for sharing your feedback with us. We're glad to hear that you found the bedding clean. We apologize for the cleanliness issues you encountered with the floors and the worn-out condition of the furniture. We also apologize for the breakfast not being adequately stocked. Your comments are important to us, and we'll use them to address the areas where we fell short and improve our services. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future. Your input is appreciated.

8/10 不錯哦

Christopher

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean property, easy check-in and out. Much better option than all the other hotels in the area.
於 2023 年 7 月住了 2 晚
Guest Relations Specialist 於 2023年8月1日回覆
Thank you for your kind review. It was our pleasure hosting you and we hope to see you again.

10/10 有夠讚

john,Anakie

喜歡:整潔度、員工素質和住宿環境和硬體
I stayed here before and liked it
於 2023 年 7 月住了 1 晚
Guest Relations Specialist 於 2023年7月25日回覆
We're pleased to hear that you had a wonderful stay! Thank you for sharing your positive experience with us. We strive to provide a pleasant and comfortable stay for all of our guests. If there's anything specific you appreciated about your stay, we'd love to hear it. We hope to have the opportunity to welcome you back for another enjoyable experience in the future.

10/10 有夠讚

Kevin

於 2023 年 7 月住了 2 晚
Guest Relations Specialist 於 2023年8月10日回覆
Thank you for your kind review. It was our pleasure hosting you and we hope to see you again.

8/10 不錯哦

Leon

喜歡:員工素質、住宿環境和硬體和客房舒適度
Small Town getaway
Very peaceful and quiet stay in small hotel. Was rather surprised they didn't have a pool as I thought that to be standard option for most hotels but overall was enjoyable stay
於 2023 年 7 月住了 2 晚
Guest Relations Specialist 於 2023年7月19日回覆
Dear Leon, Thank you for your feedback! We're delighted to hear that you had a peaceful and quiet stay with us. While we don't have a pool, we're glad that you still enjoyed your overall experience with us. We appreciate your kind comments, and we hope to welcome you back for another enjoyable stay in the future!

6/10 一般般

Resa

於 2023 年 7 月住了 1 晚
Manager 於 2023年8月7日回覆
Hello Resa, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 有夠讚

john,Anakie

喜歡:整潔度、員工素質和住宿環境和硬體
Its close to 85
於 2023 年 7 月住了 1 晚
Guest Relations Specialist 於 2023年7月7日回覆
Thank you for your kind review. It was our pleasure hosting you and we hope to see you again.

10/10 有夠讚

Mysti

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
It was really clean but it did smell a little bit too much of bleach for my taste. The hotel service was really friendly and had a nice stay.
於 2023 年 5 月住了 3 晚
Guest Relations Specialist 於 2023年6月15日回覆
Hello, Mysti. We are thankful to you for sharing your kind recommendation. It's wonderful to hear that you appreciated our hospitable service and clean lodging. We appreciate you taking the time to review our accommodation, and we apologize if the bleach was too overpowering. Your kind compliments encourage our employees as they work to make your stay enjoyable.

6/10 一般般

Michelle

家庭旅遊
喜歡:整潔度和員工素質
Did not like the beds Everytime u move u hear the metal popping and creaking. Could not work the tv No guide to look at for channels. Older people like me need paper guide.
於 2023 年 6 月住了 1 晚
Guest Relations Specialist 於 2023年6月8日回覆
Hello, Michelle. Thank you for writing. Your feedback is important to us as guest satisfaction is our highest priority. I’m sorry to hear about the maintenance issues you experienced during your stay. I appreciate you bringing these issues to our attention, and I apologize for the frustration they caused. It is feedback like yours which allows us to impact future stays.

10/10 有夠讚

GRISELDA

喜歡:整潔度、員工素質和住宿環境和硬體
Night staff was helpful and nice. She told me about restaurants near by . Extremely amazing customer service.
於 2023 年 5 月住了 2 晚
Sharma RediResponse Specialist 於 2023年5月31日回覆
Dear Griselda,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN GAFFNEY. I am happy to hear that you found our staff to be helpful, nice and accommodating, and our customer service to be extremely amazing prompting your 5/5 rating. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once more, thank you for your kind words. We hope to continue to provide great experiences for you.Sincerely,Sharma Red Roof ManagementRediResponse Specialist

8/10 不錯哦

Jessica

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 1 晚
Guest Relations Specialist 於 2023年5月26日回覆
Hi, Jessica. Thank you for your kind review. It was our pleasure hosting you and we hope to see you again.

10/10 有夠讚

Pamela

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We needed a place to stop for a night on a longer road trip and this hotel was great for that. It was clean, comfortable, and the staff was great.
於 2023 年 5 月住了 1 晚
Guest Relations Specialist 於 2023年5月19日回覆
Hi, Pamela. We appreciate you sharing your kind recommendation. It's great to hear that you enjoyed our friendly service and clean accommodations. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay.

6/10 一般般

Erick

家庭旅遊
喜歡:員工素質
不喜歡:住宿環境和硬體和客房舒適度
Disappointed
We were looking for a basic place to stay one night while traveling to Greenville. For the price I expected better considering what I normally see in my travels. I wished I had remembered my UV blacklight to properly inspect the bedding. The breakfast served was sparse with very weak room-temperature coffee. My only compliment is that the staff and one cleaning woman we saw were all friendly.
This chair looked less than safe or inviting to be used.
Behind the bed was semi-clean.
The refrigerator leaked water in spite of the door being closed and no containers inside (i.e. Insulin) leaking.
The bathroom fan barely worked and looked like it might fall out of the ceiling.
於 2023 年 5 月住了 1 晚
Guest Relations Specialist 於 2023年5月9日回覆
Hi Eric, We are glad you liked some aspects of our hotel. We are glad that our staff were accommodating and that they met your expectations. However, we are sorry if you were disappointed with our room and breakfast. We hope you will give us another chance so we can provide you with a much more satisfying experience.

8/10 不錯哦

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 5 晚
Guest Relations Specialist 於 2023年5月1日回覆
Dear Valued Guest, Thank you so much for your feedback! We will be sure to share this with our Team and look forward to welcoming you back.

2/10 很糟糕

Karen

於 2023 年 4 月住了 1 晚
Guest Relations Specialist 於 2023年5月1日回覆
Hi, Karen.Thank you for taking the time to rate our hotel. We regret that you weren't thoroughly impressed with our accommodations and services during your recent stay. On behalf of our entire staff, we thank you for choosing our hotel and hope you give us a chance to serve you again and will experience the improvements we have made to our service.

4/10 不太好

Kimberly

家庭旅遊
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Wouldn't recommend this hotel to my worst enemy
The place is disgusting & dirty. I picture they saw on the website for the room, is NOT at all what the rooms look like. The pillows were awful, very old and to say they were lumpy & bumpy was an understatement. It was like sleeping on a bunch of rolled up socks stuffed in a pillow case. The desk chair was disgusting & peeling & lets not discuss the puke green chair they had shoved in the corner of the room.
於 2023 年 4 月住了 1 晚
Guest Relations Specialist 於 2023年4月26日回覆
Hello, Kimberly. Thank you for your feedback. We apologize for the housekeeping issues in your room. We have shared these with our Director of Housekeeping and personnel and have taken steps to guarantee that these issues do not reoccur in the future. We endeavor to maintain high standards and to continuously enhance our service. Comments like yours assist us in this process, therefore we appreciate all of your input. Thank you for your patience once more, and we aim to give you an even better stay on your future visit.

8/10 不錯哦

Shaunda

商務旅客, 家庭旅遊
喜歡:整潔度
It was super quiet inside the property and outside, however, I noticed there were people who sat in their cars all day. They didn’t bother anyone but the reason they were there is suspicious. The 2Queens suite was very spacious and clean. There was a stale smoke odor in the room that was difficult to mask. The sofa was very old as well as the curtain. The smoke odor is most likely embedded in them. The only other inconvenience was there weren’t any usb charging ports, not even on an alarm clock. Overall, the room served its purpose at a very budget friendly price. It was a clean and comfortable place to crash after a couple of busy days
於 2023 年 4 月住了 2 晚
Guest Relations Specialist 於 2023年4月25日回覆
We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

2/10 很糟糕

Chad

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 4 月住了 1 晚
Manager 於 2023年4月30日回覆
Hello Chad,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

6/10 一般般

Mill Creek

商務旅客
喜歡:員工素質和客房舒適度
Worn out chair, not very updated, missing outlet cover, lumpy pillows
於 2023 年 4 月住了 1 晚
Guest Relations Specialist 於 2023年4月5日回覆
Hello, Mill. We are always striving to improve our services and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our furniture. We hope you'll return to see how we continue to improve our service and hospitality.

8/10 不錯哦

Michael

家庭旅遊
喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 1 晚
Guest Relations Specialist 於 2023年4月4日回覆
Hi Michael, It's great to see that we were able to provide you with excellent service and accommodations. We hope to see you again on your next visit to the area!

10/10 有夠讚

Carl

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
very nice staff. Nice, clean and quiet place
於 2023 年 3 月住了 1 晚
Guest Relations Specialist 於 2023年3月30日回覆
Your smile gives us the encouragement we need to keep going. We owe you a huge debt of gratitude for awarding us a perfect score! We'd be delighted to serve you again. Thank you so much.

10/10 有夠讚

Teddy

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 2 晚
Guest Relations Specialist 於 2023年3月22日回覆
Thank you so much for your stay. We look forward to many more!

4/10 不太好

Chivorn,Manassas Park

情侶出遊
不喜歡:整潔度和住宿環境和硬體
於 2023 年 3 月住了 1 晚
Manager 於 2023年3月26日回覆
Hello Chivorn,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

8/10 不錯哦

Kendra

於 2023 年 3 月住了 1 晚
Tianna RediResponse Specialist 於 2023年3月19日回覆
Hello Kendra,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Gaffney appreciate your 8/10 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Tianna RediResponse Specialist

8/10 不錯哦

Lisa

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 3 月住了 1 晚
Tianna RediResponse Specialist 於 2023年3月19日回覆
Hello Lisa,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Gaffney appreciate your 4/5 score following your stay. It would be a pleasure to hear about what took place throughout your stay and how we can improve on our service, so please consider adding comments to your survey in the future. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Tianna RediResponse Specialist

10/10 有夠讚

Tony

親子旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
Convenient area close to retail.
於 2023 年 2 月住了 1 晚
Guest Relations Specialist 於 2023年3月2日回覆
We are happy to hear that you enjoyed all aspects of your stay. I can't begin to express how much it means to our management and staff to hear from guests like you who had a great experience. We're glad you had a great time with us, and we look forward to serving you again.

10/10 有夠讚

Donald R

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Suprise awaits
Easy access to interstate, and lots of gas choices
於 2023 年 2 月住了 1 晚
Sashauna RediResponse Specialist 於 2023年2月16日回覆
Hello Donald,Thank you for leaving your honest feedback regarding your recent stay at the Red Roof Inn Gaffney. It's great to see you enjoyed your stay, resulting in a 10/10 score. It's rewarding to see you were pleased with our location being easy accessible to the interstate and lots of gas stations choices .We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRediResponse Specialist

10/10 有夠讚

Rebecca

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 2 月住了 1 晚
Manager 於 2023年10月29日回覆
Hello Rebecca,Thank you for your excellent rating! We're thrilled to hear that you had a great experience at our hotel. We hope to welcome you back soon!

10/10 有夠讚

Cesar

於 2023 年 1 月住了 1 晚
Manager 於 2023年1月30日回覆
Hello Cesar,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.