8/10 不錯哦
Kathy
家庭旅遊
2024年4月28日
喜歡:員工素質、設施服務和住宿環境和硬體
Billy, the young man that checked us in, was absolutely amazing!!! He accomodated us in every possible way. When I booked with Expedia, when prompted about special needs, I specifically asked for a handicap accessible room with a roll away bed. We have three young teens, one of which has just finished nine months of chemo and had his lower left leg amputated This information was nit shared with Baymont! They don't have wheelchair accessability ramps, bathrooms nor roll-away beds. For the two night stay, the children had to take turns sleeping on the floor. I feel like Expedia should make this up to my family for the extreme inconvenience. Needless to say, my grandson couldnt take a shower either! My husband and I highly commend Billy for going the extra mile fir us!
Kathy
於 2024 年 4 月住了 2 晚