Best hotel staff service I have encountered in over 2000 hotel nights
dennis
於 2024 年 3 月住了 1 晚
10/10 有夠讚
dennis
情侶出遊
2024年3月25日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property itself is a 2-4 min walk to the gondola. It’s a great location. The hotel is newly remodeled and very comfortable. Traditional Japanese sized rooms.
The thing that really shines here though are the staff. 5 stars is not enough. We should be allowed one review a year where we can give 10 stars. Everyone here is superlative (great ). Without going into details, the staff all came together to help me out way above and beyond normal service. And don’t get me wrong, the normal routine service was beyond perfect
As an added ease of life point.. the staff speaks great english.
dennis
10/10 有夠讚
Leonardo
2024年2月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff is amazing!!! The hotel is fantastic for skiing. I recomend this hotel if you plan to go to Furano.
Leonardo
於 2024 年 2 月住了 3 晚
8/10 不錯哦
Sayaka
2024年2月3日
喜歡:整潔度、員工素質和住宿環境和硬體
Sayaka
於 2024 年 1 月住了 3 晚
10/10 有夠讚
Nianxin,Richmond Hill
2024年2月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I hate to share this review because I’m unable to give this new hotel any score lower than 5/5! Sooner or later people will find out how good it is and when I come back to Furano next year it will be all be booked up!! The amenities are easily 4 star hotel level and up. Good onsen with great shower, indoor and outdoor areas. Seriously you don’t even need to use the shower in your room, and one should just come to the onsen everyday. Great and easy to access ski locker room with boot dryers. Three minute walk to the gondola station. The breakfast option is insane as well - both Japanese and western items. They even serve icecream during breakfast - I mean even my son only gets that once a year on his birthday only but here you gotta do it everyday. English speaking staff are very helpful as well.