Hilton Frankfurt Gravenbruch

Luxury resort with a full-service spa and a 24-hour health club

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

Couples treatment rooms, sauna, steam room, body treatments

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Parking available
Pool
Spa
Pet friendly

NT$4,725 total

includes taxes & fees

Aug 18 - Aug 19

Room options

All rooms

1 bed

2 beds

Showing 17 of 17 rooms

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout drapes/curtains

Sleeps 3
2 Twin Beds

Room, 1 King Bed, Terrace, Lake View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout drapes/curtains

Sleeps 3
1 King Bed

Executive Room, 2 Twin Beds, Lake View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout drapes/curtains

Sleeps 3
2 Twin Beds

Suite, 1 King Bed

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout drapes/curtains

Sleeps 4
1 King Bed

Executive Room, 1 King Bed, Lake View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout drapes/curtains

Sleeps 3
1 King Bed

Room, 2 Twin Beds

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout drapes/curtains

Sleeps 3
2 Twin Beds

Room, 1 King Bed

Wonderful

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout drapes/curtains

Sleeps 3
1 King Bed

Duplex, 1 King Bed, Lake View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout drapes/curtains

Sleeps 6
1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout drapes/curtains

Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible

Very good

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout drapes/curtains

Sleeps 2
1 King Bed

Family Room, 1 King Bed, Connecting Rooms

Very good

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout drapes/curtains

Sleeps 6
1 King Bed

80-inch flat-screen TV with satellite channels, TV, toys

Suite, 1 King Bed

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout drapes/curtains

Sleeps 4
1 King Bed

Suite, 2 Bedrooms

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout drapes/curtains

Sleeps 6
1 King Bed

Deluxe Room, 1 King Bed, Lake View

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout drapes/curtains

Sleeps 3
1 King Bed

Suite, 1 Bedroom

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout drapes/curtains

Sleeps 4
1 King Bed

Deluxe Room, 1 King Bed

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout drapes/curtains

Sleeps 3
1 King Bed

Presidential Suite, 1 King Bed, Lake View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout drapes/curtains

Sleeps 4
1 King Bed

About the neighborhood

Graf zu Ysenburg und Buedingen Platz 1, Neu-Isenburg, HE, 63263

What's nearby

Deutsche Bank Park - 6 min drive - 11.0 km
Staedel Museum - 9 min drive - 9.5 km
Römerberg - 10 min drive - 9.9 km
Frankfurt Christmas Market - 10 min drive - 9.9 km
Main Tower - 11 min drive - 10.8 km

Getting around

Martin-Behaim-Straße Neu-Isenburg Bus Stop - 3 min drive
Heusenstamm S-Bahn - 5 min drive
Frankfurt Airport (FRA) - 20 min drive

Restaurants

‪McDonald's - ‬4 min drive
‪Gasthaus Wildhof - ‬2 min drive
‪McDonald's - ‬5 min drive
‪Joe's Burger - ‬4 min drive
‪Peacock Lounge - ‬1 min walk

About this property

Hilton Frankfurt Gravenbruch

Luxury family-friendly resort near Römerberg

Located close to Staedel Museum and Schirn Art Museum, Hilton Frankfurt Gravenbruch provides a poolside bar, a terrace, and a garden. Adventurous travelers may like the horseback riding and hiking/biking at this resort. Treat yourself to a facial, a body treatment, or a massage at Country Club & Spa, the onsite spa. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a playground and dry cleaning/laundry services.

Other perks include:

A seasonal outdoor pool and an indoor pool, with sun loungers and pool umbrellas
Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
An electric car charging station, express check-out, and supervised childcare (surcharge)
Barbecue grills, massage treatment rooms, and free newspapers

Room features

All 225 rooms offer comforts such as premium bedding and heated floors, as well as thoughtful touches like pillow menus and laptop-compatible safes.

Other amenities include:

Highchairs, children's slippers, and children's books
Recycling, LED light bulbs, and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and hair dryers
80-inch flat-screen TVs with satellite channels
Wardrobes/closets, heated floors, and art supplies

Languages

Arabic, English, French, German, Italian, Spanish

Similar properties

Spa
Pet friendly
Free WiFi
Restaurant

NT$6,358 total

includes taxes & fees

Sep 7 - Sep 8

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Electric car charging station on site
Uncovered self parking on site (EUR 18 per night; includes in/out privileges)
Uncovered valet parking on site (EUR 18 per night)
RV/bus/truck parking (surcharge) on site
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 29 for adults and EUR 14.50 for children
A bar/lounge
A poolside bar
A restaurant

Restaurants on site

Lobby Bar K-Lounge
Restaurant EssTisch

Things to do

24-hour health club
Bicycle rentals
Free children's club
Full-service spa
Helicopter/airplane tours
Hiking/biking trails
Horseback riding/rentals
Indoor pool
Playground
Sauna
Seasonal outdoor pool
Steam room

Family friendly

Art supplies
Baby toys
Children's books
Children's games
Children's toys
Free children's club
High chair
In-room babysitting (surcharge)
Indoor pool
Laundry facilities
Playground
Seasonal outdoor pool
Soundproofed rooms
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Lockers
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

13,875 square feet of conference space
18 meeting rooms
24-hour business center
Computer station

Outdoors

Barbecue grill
Garden
On a lake
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

7 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot stone massages
Manicures/pedicures
Prenatal massages
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

3 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas (fines apply)
Double-glazed windows
Eco-friendly cleaning products used
Fireplace in lobby
Humane treatment of captive wild animals
Local artist showcase
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Bathrobes
Children's slippers
Free toiletries
Hair dryer
Private bathroom
Slippers
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

80-inch flat-screen TV with satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Heated floor
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
LED lighting
Office
Phone
Recycling
Soundproofed rooms
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Pets cannot be left unattended

Food and water bowls are available

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 50.0 per day

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately EUR 29 for adults and EUR 14.50 for children
Uncovered self parking fee: EUR 18 per night (in/out privileges)
Uncovered valet parking fee: EUR 18 per night
Pet fee: EUR 25 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children under 16 years old are allowed in the pool only from 11 AM - 8 PM June to September and from 11 AM - 5 PM October to May and must be accompanied by a parent.

We should mention

The seasonal pool will be open from April to December

Pool access available from 7:00 AM to 9:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Children under 16 years old are not allowed in the spa without adult supervision

National rating

This resort is rated 5 stars.

Property is also known as

Gravenbruch Frankfurt

Gravenbruch Hotel

Hotel Gravenbruch

Hotel Gravenbruch Frankfurt

Kempinski Hotel Frankfurt Gravenbruch Neu-Isenburg

Kempinski Frankfurt Gravenbruch Neu-Isenburg

Kempinski Frankfurt Gravenbruch

Hilton Frankfurt Gravenbruch Hotel

Kempinski Hotel Frankfurt Gravenbruch

Hilton Frankfurt Gravenbruch Neu-Isenburg

Hilton Frankfurt Gravenbruch Hotel Neu-Isenburg

Frequently asked questions

Does Hilton Frankfurt Gravenbruch have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 7:00 AM–9:00 PM.

How much does it cost to stay at Hilton Frankfurt Gravenbruch?

As of 2025/8/12, prices found for a 1-night stay for 2 adults at Hilton Frankfurt Gravenbruch on 2025/8/18 start from NT$4,416, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Frankfurt Gravenbruch pet-friendly?

Yes, this resort allows cats and dogs (limit 2 total). There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Hilton Frankfurt Gravenbruch?

Self parking is available for EUR 18 per night. Valet parking is available for EUR 18 per night.

What time is check-in at Hilton Frankfurt Gravenbruch?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hilton Frankfurt Gravenbruch?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hilton Frankfurt Gravenbruch located?

Located near the airport, this family-friendly resort is within 6 mi (10 km) of Schirn Art Museum, Römerberg, and Staedel Museum. Main Tower and Benediktinerabtei Seligenstadt are also within 12 mi (20 km).

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Hilton Frankfurt Gravenbruch Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Cordrick

2025/7/8

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful Hotel and great location

Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole

2025/8/3

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is beautiful. It’s a bit outside of the main Frankfurt area but it’s only about 15 mins so not bad. The hotel has a park which is so pretty to walk around in. Both the indoor and outdoor pools are really nice and well maintained.

Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

2025/7/15

Liked: Cleanliness, amenities, property conditions & facilities

It was amazing!!

Stayed 5 nights in Jun 2025

10/10 Excellent

roy

2025/6/22

Liked: Cleanliness, staff & service, property conditions & facilities

Loved it. The restaurant was amazing with wonderful staff

Stayed 1 night in Jun 2025

8/10 Good

Marrit

2025/7/22

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The only thing I didn’t like were the very flat pillows. The staff was amazing: they heard it was the first time our 8 year old stayed at the Hilton and prepared him a beautiful welcome gift including chocolates and fruits and brought it to the room with a welcome card. They also were wonderful during dinner paying extra attention to the children. At check in both kids were allowed to pick out a gift.

Stayed 1 night in Jul 2025

10/10 Excellent

Alexander

2024/11/27

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a very nice stay and a feel-good experience.

Stayed 1 night in Nov 2024

4/10 Poor

Debra

2025/7/16

Liked: Cleanliness, amenities, property conditions & facilities

The bed’s feels like you’re sleeping on the box spring. Called 2 weeks before check in to ask about early check in and was toward it wouldn’t be a problem since it was a Tuesday. Even offered to pay an extra day. The gentleman said it wasn’t necessary just call when we land, which we did at 9am. Upon arriving at the hotel the lady said the hotel is full and would notify us when our room was ready. We got our room after check in time of 3pm. The manager said we would get something for our troubles and we didn’t receive anything. Very disappointing in Hilton and wouldn’t recommend this property.

Stayed 6 nights in Jul 2025

10/10 Excellent

Benny

2024/12/9

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

George

2022/7/13

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Cleanness, staff, beautiful surroundings.

Stayed 4 nights in Jul 2022

10/10 Excellent

Panicos

2023/10/19

Liked: Cleanliness, staff & service

Excellent breakfast!

Stayed 1 night in Oct 2023

10/10 Excellent

frank

2023/3/8

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hospitality

Stayed 2 nights in Feb 2023

10/10 Excellent

Mehieddine, Dearborn

2022/7/14

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the cigar lounge. Restaurant was very good. Loved the water show.

Stayed 1 night in Jul 2022

8/10 Good

Christian

2023/12/15

Liked: Cleanliness, staff & service, property conditions & facilities

Good food

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

2022/9/30

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our favorite hotel near Frankfurt Airport

This hotel is such a gem. Fantastic service from the moment you arrive until you leave and the rooms are always perfectly clean and super comfortable. The hotel is beautifully maintained, the pool is magnificent, and the grounds are beautiful as well. Breakfast is also next level awesome! Can’t wait to visit again

Bathroom with rain shower and double sink

Stayed 1 night in Sep 2022

6/10 Okay

Maria

2024/7/23

Liked: Cleanliness

We come here bc the spa, but was very disappointed in that regards. Retarding the staff as well they lock us out our room even that we have pre- paid in advance.

Stayed 1 night in Jul 2024

10/10 Excellent

aashish

2023/1/14

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel !

This is my 5th visit to the hotel and I can’t stop coming back for more . Even though the hotel is far from the messe ( about 20 mins ) it’s really worth the effort considering the luxury and Gradeur we experience at the end of a hard days work . The champagne breakfast to start your day with the ever smiling and warm Welcoming staff just makes a perfect beginning to your day . The rooms are big and fantastic with Excellent bedding , great view , heated flooring & big French windows. Will be coming back time and again ! Thank you Team Kempinski .

Stayed 4 nights in Jan 2023

8/10 Good

Sandra

2025/1/9

Liked: Staff & service, room comfort

Disliked: Property conditions & facilities

New Year Overnight Stay

The hotel was old and badly needs updating in terms of interiors. The elevators were beat-up looking. The bathrooms and rooms were spacious and clean but the furnishings were old. It seems only a piece or two of furniture here and there were reupholstered recently. The sheets were clean but scratchy with low thread count and the pillows although down feathers- was near empty/hollow. The closet pantry was well stocked but smelled awful (at least) in our room. Smelled like old socks or maybe a wet rag smell. Other than that it was a comfortable enough stay for 1 night but we can definitely find better options for the price. The location and grounds were great beside a lake of some sort but Hilton should really work on future renovation plans for the property.

Stayed 1 night in Jan 2025

8/10 Good

michael

2024/4/14

Liked: Cleanliness, amenities, property conditions & facilities

Service at the Bar and Cigar bar or disorganized and slow.

Stayed 1 night in Apr 2024

6/10 Okay

Kaiyue

2022/11/28

Liked: Cleanliness, staff & service

Disliked: Amenities

Problem is their laundry system sucks

6/10 Okay

Ram

2022/8/31

Liked: Cleanliness, staff & service

Disliked: Amenities

Dining options very limited, bed was two singles put together for an upgraded room. Truly a 3 1/2 to 4 star hotel not a five-star hotel. No Kampnski quality

Stayed 1 night in Aug 2022

2/10 Terrible

C

2022/10/7

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Disappointed

Tired convention biased hotel with very poor service for the ordinary guest. Deluxe rooms have been upgraded but still not 'luxe'. PS €32 taxi into centre from here, else you are stranded in an hotel with only one restaurant open.

Stayed 1 night in Sep 2022

6/10 Okay

Levon, Farmington

2022/7/11

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

We clicked in late, we’re unable to use the pool (closes at 8pm). Only one of the restaurants was open on a Saturday night. Could not sleep from cigarette smell. Went to use the pool at 8 am, they charged 20 euros per towel.

Stayed 1 night in Jul 2022

10/10 Excellent

Andre

2024/7/15

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What i like was the service from the reception and the restaurant, professionelle, fast, friendly and all the time one the point. The room was really ok but you see that the room is not "new"....its a feeling like in the 70's What i dont like was the service on the bar outside, after a long time of waiting and more times asking we get the card first, after another long time without a service we stand up and go....also the service employees at the bar dont clean in this time the table from the people before and that all with not much work outside. A other thing is that you have to pay at the check-in another 200 Euro for the services, when you pay the stay before, its not like i know it from other higher class hotels, you get the money back if you dont let write a bill on your room number but like i say i dont like it really. Totally for me it's a great and beautiful Hotel in a beautiful environment, with rooms who sends you back in time. With really friendly and professionelle employees at the reception, the restaurant and rooms. We had a great stay at this Hotel and we are happy of the beautiful memories what we get in this time also because of the friendly help of the employees at the reception who makes us the stay at Frankfurt much easier and safer.

Stayed 2 nights in Jul 2024

6/10 Okay

Wanja

2022/7/12

Liked: Staff & service, room comfort

Disliked: Cleanliness

The bathroom was a disgrace

The bathroom was filthy! Old, sticky stains on the vanitytop and the "thing" under the same top looked like it was alive. There hasn't been a broom, hoover or mop under there for ages. The glass walls and door to the shower is greasy and a disgrace. The wall behind the toilet is striped from rest of I do not know what but it looks terrible. Our room was not cleaned even though we put the sign out that we wanted the room cleaned. What makes it worse is that somebody was in the room while we were out to change water bottles but didn't make a move to do anything else - not even new towels. This is not a Kempinski worthy and should be addressed!

Stayed 2 nights in Jul 2022

8/10 Good

Mascha

2025/8/9

Liked: Staff & service

Buitenkant doet niet vermoeden dat het een vijf sterren accomodatie is. De lobby en receptie ogen verzorgd. De verdiepingen zien er echter gedateerd uit. De vloerbedekking is een beetje smoezelig. Het bed lijkt goed, maar hebben de nacht nog niet doorgebracht. Liggen 2 kussens op het bed. Beiden niet stevig. Is mij niet bekend of er een ander kussen te vragen valt. Ik heb altijd eigen kussen mee, dus niet nodig. Inchecken verliep voorspoedig en snel. Werd meerdere malen aangeboden om bagage naar de kamer te brengen. Maar hebben we geen gebruik van gemaakt.

Stayed 1 night in Aug 2025

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Hilton Frankfurt Gravenbruch

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Room options

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Deluxe Room, 2 Twin Beds

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Room, 1 King Bed, Terrace, Lake View

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Executive Room, 2 Twin Beds, Lake View

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Suite, 1 King Bed

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Executive Room, 1 King Bed, Lake View

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Room, 2 Twin Beds

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Room, 1 King Bed

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Duplex, 1 King Bed, Lake View

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Junior Suite, 1 King Bed

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Room, 1 King Bed, Accessible

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Family Room, 1 King Bed, Connecting Rooms

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Suite, 1 King Bed

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Suite, 2 Bedrooms

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Deluxe Room, 1 King Bed, Lake View

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Suite, 1 Bedroom

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Deluxe Room, 1 King Bed

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Presidential Suite, 1 King Bed, Lake View

Highlights

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Restaurants

About this property

Hilton Frankfurt Gravenbruch

Languages

Similar properties

Steigenberger Icon Frankfurter Hof

Steigenberger Icon Frankfurter Hof

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services