Attitute of frontdesk (at least 2 of them I had dealing with) was indifferent, everyone else is fine, bartenders, cleaners and the travel agent.
Equipments were not quite completed so do remember to bring your own toiletries. Except for toothbrush and toothpaste(which is fine with me), there was no shampoo or shower gel in the room either. Soap and towel are all you can have in the bathroom.
Raymond
於 2018 年 6 月住了 1 晚
8/10 不錯哦
Laura
家庭旅遊
2024年5月1日
喜歡:整潔度、員工素質和設施服務
Right next to the falls. Great staff. Dinning fabulous.
Laura
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Jorge
2024年4月27日
喜歡:住宿環境和硬體
Jorge
於 2024 年 4 月住了 1 晚
8/10 不錯哦
Joanne
情侶出遊
2024年4月24日
喜歡:員工素質
The pool was very dirty when we arrived. It was very busy. The pool bottom was slippy with grease and there was things floating on the top of the water. I didn’t want to go in for fear of becoming ill.
Joanne
於 2024 年 3 月住了 3 晚
4/10 不太好
Yamilet
家庭旅遊
2024年4月5日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
They do not offer a 5 star service or facility. Only half of the complex is new but the rest the regular comfort rooms are in the old building which is under remodelation. I had to stand hammering noise and thumping until the last night of the stay we were moved to another room but only because Expedia advocated for it. The first night I complained I was not even offered to be moved even though they were men outside ny window eith latters and tools climbing up and down for construction work. Horrible experience
Yamilet
於 2024 年 4 月住了 3 晚
10/10 有夠讚
Juan
家庭旅遊
2024年3月27日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Muy buen servicio e instalaciones! Súper recomendado
Juan
於 2024 年 3 月住了 2 晚
10/10 有夠讚
JOAO BATISTA DA SILVA
2024年3月25日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing property
JOAO BATISTA DA SILVA
於 2024 年 2 月住了 3 晚
10/10 有夠讚
Pedro
情侶出遊
2024年3月21日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Our stay at Eco was amazing. We loved the pool, the cleanliness of the room and the service.