"Service from the staff was top-notch, everyone we dealt with was friendly and helpful.
Special mention to: lady at check-in desk was very helpful and patient, room service staff paid great attention to detail.
Self-service laundry is appreciated - however the payment system only works for locals (even though we had an Alipay account set up), so this could be improved.
Also, the armchair/sofa in our rooms were stained and probably should be properly steam cleaned or even re-upholstered for a hotel of this price."