Customer service is very bad , the one particular guy was very rude. I told him there was bugs and he said he didn’t care about no bugs. He is very , very rude . Unprofessional. I got a rash from that bed, been itching till this day. I had told him that I was going to put a review in here and he said he didn’t care. They don’t even offer nothing. For almost $600 a night , he is going to mention to me, if the towels are not clean he gonna charge extra. The floors are dirty that’s the reason the towels were put on floor after showering. I had to end my trip early because of it for only one day. I was suppose to stay there the whole week but stayed only one cause of everything they do. It was terrible . Don’t recommend nobody to even stay here . The only thing good is the surrounding. But the hotel its self is terrible. Don’t need to stay here, everything is dirty, unprofessional . Spent a lot for one night and for terrible service. I tried to post the pictures but it doesn’t give me an option