St. Jago 堡 (ACC) 附近飯店 | 熱門住宿限時優惠 NT$776 起

「Excellent Resort with attentive and professional staff!」

「Room isn’t cleaned unless you ask them to, bit nobody tells you that when you check in. Even hanging the sign asking the maid to clean the room didnt work. I still came back 8 hours later to an uncleaned room. At buffet breakfast there were flies everywhere. This could have easily been solved with mosquito coils bit I only got glaring looks when I suggested it. 」

「Went there for two nights but left after only one.」

「The property had no running water in my room no towels desk manager did not have my reservation no wifi main lobby had 1 single light on air conditioner was minimal at best. I had reserved for 2 days but left after 1 day 」

「Confusion about location. Google map was very wrong. Took time to find it. Suggest this be fixed. Rooms were nice, and location good. 」

「This hotel is in a hidden place and difficult to access. It was a nightmare. We also called in advance and could've been warned by staff. I'll rather not share the rest of the experience」

「The GOOD: In a prime location to everything, the staff was friendly and courteous, and the breakfast was tailored made. The BAD: Inside the room, the floors are covered in dark stains (so gross), the bathroom has a dungeon feel and the shower surrounding has a lot of mold. The rooms desperately needs to be refinished or upgraded.」

「Beautiful property and staff were amazing!」

「Ko-Sa is a magical place to visit. My wife and I needed a little break from life and Ko-Sa delivered beyond our expectations. The staff was very attentive to our needs from the couple’s massage to a member of staff traveling to pick up my order for flowers. Food was always delicious and the grounds were clean as well. Well done Ko-Sa….we will return. 」

「Room is small with only 1 outlet to plug in anything. To use my curling iron I have to unplug my phone that I need fully charged before going out. The decorative pillows on the bed has a old dusty musty smell and obviously hadn't been cleaned. When I lay in the bed 🛌 my skin keeps itching 😩. The mattress is VERY HARD, but pillows were soft. The Television didnt turn on. The AC turned off on its own. There is no iron in the rooms or blowdryer for your hair. There is no coffee maker either. This...

「What an awful experience,where do I start? A few days before my trip I contacted the property. The owner first said he couldn't host me because he was fully booked and asked me to cancel the reservation. After a few exchanges he said he could host me if I booked directly with him (at a higher price than what I had booked). At that time I could no longer cancel my reservation without paying any fee so, after he said he wouldn't respect my reservation I reported the issue to Expedia. Not so happy...