露台/庭院

勞德代爾堡種植園萬豪居家飯店的評分

3 out of 5
勞德代爾堡種植園萬豪居家飯店
130 N University Dr, Plantation, FL

評論

8.2

非常好

10 分,有夠讚;676 則評論中有 287 則" "
8 分,不錯哦;676 則評論中有 242 則" "
6 分,一般般;676 則評論中有 82 則" "
4 分,不太好;676 則評論中有 38 則" "
2 分,很糟糕;676 則評論中有 27 則" "

8.4/10

整潔度

8.6/10

員工素質

8.0/10

設施服務

8.0/10

住宿環境和硬體

8.0/10

環保程度

評論

4/10 不太好

sin hok

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 4 月住了 15 晚
Michelle D 於 2024年5月4日回覆
Thank you for taking the time out to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the relevant leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future. I hope you choose to stay with us again when your travels bring you back in the area.

8/10 不錯哦

CHEN-YU

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
房間很大,很舒適的飯店
因航班是早上到達就前往飯店,櫃檯人員很幫忙讓我提早入住,房間內很寬敞,有廚具可以使用,戶外有游泳池,大廳有冰涼檸檬水和咖啡可隨時自取,附近有小型mall可逛。
於 2019 年 7 月住了 2 晚

8/10 不錯哦

Sin,Hong kong

喜歡:整潔度、員工素質和住宿環境和硬體
安全舒適,又有豐盛早餐供應,逢星期三仲有免費BBQ晚餐任食。下次去FLL仍然會住這裡👌
於 2018 年 6 月住了 9 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
comfortable and clean
the room is comfortable and clean. nice breakfast and service. It close to shopping mall.

4/10 不太好

TIMOTHY,Upper Marlboro

喜歡:整潔度
不喜歡:住宿環境和硬體
Location of hotel was convenient.
於 2024 年 5 月住了 7 晚

10/10 有夠讚

Laurie

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 4 晚

4/10 不太好

James

家庭旅遊
不喜歡:整潔度、員工素質和住宿環境和硬體
The building that I stayed in the door to get into the building was broken and would not close all the time and not lock. The carpet in the hallways are stained and very dirty. The elevator buttons and lights half don't work some are missing the fixtures and the ones that do work are very dimmed.. When using the elevator my biggest fear was getting stuck in it. So I would use the stairs from the 4th FL down when I didn't have any luggage.
於 2024 年 5 月住了 2 晚

6/10 一般般

Mike

不喜歡:員工素質和住宿環境和硬體
breakfast was great
於 2024 年 3 月住了 5 晚

8/10 不錯哦

Anderson

喜歡:整潔度和住宿環境和硬體
於 2024 年 4 月住了 4 晚

10/10 有夠讚

Patricia Joan

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 10 晚
Michelle D 於 2024年5月4日回覆
Thank you for staying with us. We appreciate your positive feedback and are delighted that you enjoyed your stay with us. Providing the highest level of hospitality is our number one priority and I am thrilled that we were able to do that for you. We look forward to hosting you again in the future when your travel takes you in the area again.

10/10 有夠讚

MIKE

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
EXCELLENT PLACE TO STAY!!!!!! Very accommodating. Our room was super spacious. The continental breakfast was the best we ever had without going to a restaurant. The staff was always on par. VERY CLEAN AND MAINTAINED.
於 2024 年 4 月住了 1 晚
Michelle D 於 2024年5月4日回覆
Thank you for taking the time to let us know about your experience. Providing the highest level of hospitality is our number one priority and I am delighted that we were able to provide that for you. I hope you choose to stay with us again when your travel brings you back in the area.

2/10 很糟糕

vanessa

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
First room was dirty. Second room was fine. Lots of ants. Asked for towels and never got them delivered.
於 2024 年 4 月住了 2 晚
Michelle D 於 2024年5月4日回覆
Thank you for taking the time to let us know about your experience. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the relevant leadership team to ensure that these issues are reviewed so that they can be prevented in the future. I hope you choose to stay with us again when your travels bring you back in the area.

10/10 有夠讚

Angie,Apopka

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Was an easy process to check in. Daily cookies were yummy and breakfast was good.
於 2024 年 4 月住了 2 晚
Michelle D 於 2024年5月4日回覆
Thank you for taking the time to let us know about your experience while staying with us. We are delighted to know that you enjoyed your stay with us. I hope you choose to stay with us again when your travels bring back in the area.

10/10 有夠讚

Shamar

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I liked the location and overall ambience of the hotel. However the breakfast provided was average and can be improved.
於 2024 年 3 月住了 10 晚
Michelle D 於 2024年5月4日回覆
Thank you for taking the time to let us know about your experience staying with us. We are delighted that you enjoyed your stay.

10/10 有夠讚

Kath

情侶出遊, 團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Our room was nice and really comfort
於 2024 年 3 月住了 1 晚
Michelle D 於 2024年5月4日回覆
Thank you for taking the time to let us know about your experience staying with us. We are delighted that you enjoyed your stay with us and hope you will choose to stay with us again.

10/10 有夠讚

Jamie

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a very nice stay in the two bedroom suite. We appreciated the convenient parking, the cleanliness of the room, daily housekeeping, dishes available in the kitchen, wonderful hot breakfast each morning, beautiful courtyard with fire pit, nice pool, basketball court, and delicious cookies every day. The beds were not very comfortable, but that wouldn’t deter us from staying there again. It was an overall excellent stay for our family of 5.
於 2024 年 3 月住了 4 晚
Michelle D 於 2024年5月4日回覆
Thank you for taking the time to let us know about your experience staying with us. We are delighted that you enjoyed your stay with us. Thank you again.

10/10 有夠讚

Breanna

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Rooms were very spacious. Love the pool & hot tub area, wish I were there longer to enjoy it!
於 2024 年 3 月住了 1 晚
Michelle D 於 2024年5月4日回覆
Thank you for taking the time to let us know about your stay. We are delighted that you enjoyed your stay with us. We hope you will choose to stay with us again.

6/10 一般般

Patrice

於 2024 年 3 月住了 2 晚
Michelle D 於 2024年5月4日回覆
Thank you for taking the time to let us know about your experience while staying with us. I sincerely apologize for failing to meet your expectations. I hope you will choose to stay with us in the future when your travel takes you back in the area so that we can try to provide the highest level of hospitality as we always aim to do.

6/10 一般般

Shevanese Althea,warrenton

喜歡:員工素質
於 2024 年 2 月住了 3 晚
Michelle D 於 2024年5月4日回覆
Thank you for taking the time to let us know about your experience while staying with us. I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place to prevent these issues from occurring again. I hope you choose to stay with us again in your future travel to the area.

10/10 有夠讚

Andrew

喜歡:整潔度、員工素質和住宿環境和硬體
Two teens and two adults. Great environment for family.
於 2024 年 2 月住了 6 晚
Michelle 於 2024年3月9日回覆
Thank you for staying with us, we are happy to hear that you had a pleasant stay with us. We hope to see you again.

8/10 不錯哦

Christian

商務旅客
於 2024 年 2 月住了 5 晚
Michelle 於 2024年3月9日回覆
Thank you for staying with us, we appreciate your feedback. We are delighted that you had a good stay with us and look forward to your next visit.

4/10 不太好

Vishram,Toronto

情侶出遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Friendly staff. Elevator in Building 2 needs a thorough cleaning, smells [mold ? ] Carpet smells also but not as bad.
於 2024 年 2 月住了 3 晚
Michelle 於 2024年3月9日回覆
Thank you for staying with us. We strive to provide excellent service. I am sorry to hear that you had a few issues and appreciate letting us know. We will pass it to our leadership team to try to get these issue resolved. Thank you once again.

10/10 有夠讚

Mick

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Comfortable stay
於 2024 年 2 月住了 1 晚
Michelle 於 2024年3月9日回覆
Thank you for staying with us, we are happy to hear that you enjoyed your stay. Thank you and we look forward to your next visit

10/10 有夠讚

Teri

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Michelle 於 2024年3月9日回覆
Thank you for staying with us. We appreciate your feedback and we are happy to hear that you had a wonderful stay.

10/10 有夠讚

Fanny

不喜歡:整潔度
於 2024 年 1 月住了 3 晚
Michelle 於 2024年3月9日回覆
Thank you for staying with us, we are so happy you enjoyed your stay with us and hope to see you soon. Thank you again

2/10 很糟糕

Miguel

團體旅遊, 家庭旅遊, 親子旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Es un hotel viejo, sin mantenimiento y terrible servicio al cliente. Todo mal. Adicional el parqueo indicaba “incluido” pero nos cobraron $5 adicionales. Reservamos para 6 y nos dieron un sofá cama que no era apto para descansar. Esas instalaciones son máximo para 4 personas. De nunca volver.
於 2024 年 1 月住了 1 晚
Michelle D 於 2024年2月3日回覆
Dear Miguel,We are sorry your stay with us was not up to the standard you had expected we appreciate your feedback and will get your concerns to the relevant department heads to try to make to fix the issues. Once again we are sorry and hope you will reconsider and give us the opportunity to improve and provide the standard we are known for.

10/10 有夠讚

Artur

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Bom hotel padrão Residence Inn
Padrão Residence Inn. Bem localizado, perto do Sawgrass Outlet, com boa infraestrutura ao redor (postos, farmácias, restaurantes, mercados). Cobra estacionamento e recebimento de encomendas, mas são valores aceitáveis. Ótimo pra quem usa o aeroporto de Fort Lauderdale.
於 2024 年 1 月住了 5 晚
Michelle D 於 2024年2月3日回覆
Dear Artur,Thank you for staying with us we are excited that you enjoyed your stay and hope to continue providing you with a home away from home.

10/10 有夠讚

gregory

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Michelle 於 2024年3月9日回覆
Thank you for staying with us, we are happy you had a good stay and look forward to your next visit. Thank you once again

6/10 一般般

Jasmine

於 2023 年 12 月住了 4 晚
Michelle 於 2024年3月9日回覆
Thank you for staying with us. We appreciate your feedback and will use it to try to improve our service. We strive to provide quality service so that you can feel like you are at home away from home. Thank you once again

8/10 不錯哦

Russell

親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 3 晚
Michelle 於 2024年3月9日回覆
Thank you for staying with us, we would like to thank you for your feedback and hope to use this to improve our service quality. Thank you.

8/10 不錯哦

chad

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Very kind staff
於 2024 年 1 月住了 2 晚
Michelle D 於 2024年2月3日回覆
Dear Chad,Thank you for staying with us we are happy you had a wonderful stay and that our staff were able to help make your stay a memorable one. We can't wait to see you again. Thank you.

8/10 不錯哦

Anders

家庭旅遊
喜歡:員工素質和客房舒適度
於 2023 年 12 月住了 14 晚
Michelle 於 2024年3月9日回覆
Thank you for staying with us. We are happy to hear you had a good stay. We look forward to serving you again.

6/10 一般般

Armen

於 2024 年 1 月住了 4 晚

4/10 不太好

Nancy,Merida

情侶出遊
不喜歡:員工素質
Unfriendly staff, they do not clean the rooms or collect the garbage, the room is very small, there are no towels to change. I expected more for the price I paid.
於 2024 年 1 月住了 3 晚
Michelle D 於 2024年2月3日回覆
Good day Nancy,We are sorry your stay with us was not up to the standard we normally give. Your issues are very important to us and we would like to apologize if your stay was not as expected. We will forward your comments to the relevant departments and try our best to correct any issues. Thank you again for choosing us,

10/10 有夠讚

Barbara

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Enjoyable!
Very nice and helpful staff- I liked how they interacted with each other too. Plenty of space for our family and good breakfast too
於 2024 年 1 月住了 1 晚
Michelle D 於 2024年2月3日回覆
Good day Barbara,Thank you for choosing to stay at our property we were happy to welcome you and we are happy your stay with us was a pleasant one. Our team are exceptional and always try to make very one feel at home. Thank you again and we look forward to your next visit.

8/10 不錯哦

Chyrisia,Virgin Gorda

於 2024 年 1 月住了 1 晚
Michelle Douglas 於 2024年1月27日回覆
Thank your for staying with us. We greatly appreciate your feedback and will use it to make our guest experiences even better.

10/10 有夠讚

Alecia

喜歡:整潔度、員工素質和住宿環境和硬體
It was a great place and will stay there again.
於 2023 年 12 月住了 8 晚

2/10 很糟糕

Simara

於 2024 年 1 月住了 1 晚

10/10 有夠讚

Jonathan

喜歡:整潔度、員工素質和住宿環境和硬體
Location is perfect
於 2023 年 12 月住了 13 晚

4/10 不太好

真實旅客

家庭旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel em decadência
Hotel em decadência. fiquei 1 noite para pegar avião. Não condizente Marriot. Ou Marriot tbem já está decadente e a anos que não me hospedava. Pedi berço na reserva 3 meses antes hospedagem, quando fiz check Inn as 16:30, me informaram que levariam berço no quarto, ao chegar 11:00 da noite do shopping berço não estava quarto, recepcionista disse que não tinha mais, mas não avisou no check, lençol sofá cama não tinha tiver que buscar, travesseiros são contados, café da manhã lotado com poucos funcionários para dar conta de repor. Carpe quarto sujo. Cama queen tive impressão ser menor que queen normal. Sofá cama péssimo, impossível dormir. Não voltaria. Serviço e hotel condizente a um 2 estrelas.
於 2023 年 12 月住了 1 晚

6/10 一般般

Melanie

家庭旅遊
喜歡:整潔度和員工素質
We were disappointed to hear that they did not have a shuttle to the airport we specifically chose this hotel because it stated on their website that they offered the service
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Esthermae

於 2023 年 12 月住了 5 晚

10/10 有夠讚

Jennifer

Michelle 於 2024年3月9日回覆
Thank you for staying with us, we are happy to hear that you had a good stay, thank you for your feedback we appreciate it.

8/10 不錯哦

Chantale

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Love the location. Will stay therr again.

10/10 有夠讚

Joseph

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚

2/10 很糟糕

Lindsey

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Shawn,NAS

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
My family and I have been staying at your hotel for many years and everytime we are in the Ft. Lauderdale area. It js safe, clean, convenience and we consider the hotel a home away from home.

4/10 不太好

Dandre

情侶出遊, 家庭旅遊
喜歡:員工素質和設施服務
I stayed for 3 days and unfortunately I was close to the pool and the basketball court, i couldn’t sleep for the noise and that made me not enjoy. The rooms can use a lil updating as the furnitures appear old. The location was close to everything I needed
於 2023 年 11 月住了 3 晚
Froint Desk 於 2023年11月21日回覆
Thank you for taking the time to let us know how we are doing as a hotel. I do apologize about the noise as it should be doe by 10pm daily. Housekeeping has also been informed about the room.

10/10 有夠讚

Tischka,Nassau

於 2023 年 10 月住了 1 晚
Front Desk 於 2023年11月21日回覆
Thank you for taking the time to fill out our survey.

8/10 不錯哦

Patricia

於 2023 年 11 月住了 2 晚