Staff was amazing! Friendly, informed, easy to talk to! Rooms have gone down hill since we last stayed. We have been staying here once a year for three years. Our room smelled terrible of cigarette smoke, our bathroom had cracks in the tile where you could cut your foot getting out of the shower. Our celings had red "stuff" on it above the bed and also the curtains as well. Rooms could have been cleaned better. Breakfast was terrible! Many people were complaning when our family sat down. Not many options and only one person to do all the cooking, refilling, unfortunately, wiping down tables did not happen unless you were the guests. Myself and a few other people wuped foen their own tables eith the germX on the wall. The little options they had of breakfast ran out very quickly. I understand it is complimentry, however we all know that is built into the price. We had to grab something to eat and be out very quickly both mornings. The one man who was doing all of the upkeep, was the same person cooking was also the front desk person. Understaffed and not very clean. But the staff we did encounter were all wonderful!! Thank you for doing the best you could do with what you had to work with!