We were in Florence during a 102 degree Fahrenheit week in August and were so relieved to have a hotel room with air conditioning, a comfortable bed and some nice extras, like the shared kitchen, and mini fridge. The front desk greeted us warmly and were very responsive when we needed a corkscrew. I have to mention There was a strange bilge pump in the bathroom and the tap water tasted like plastic so we were uncomfortable filling water bottles with that. We bought bottled water to be safe. The stairs to the bedroom loft were very steep, but we were fine with that. Overall, it was a positive experience and we would recommend the hotel.