2/10 很糟糕
Jennifer
家庭旅遊
2025 年 8 月 2 日
The photos are extremely misleading. This place is an absolute dump and a major safety hazard. STAY FAR AWAY. I have a disabled mother and they put us in a room where the bed is on a loft with a narrow stairway leading up to it. I'm in good shape and even I was scared I'd injure myself going up and down it in the middle of the night to get to the bathroom downstairs. When they showed us the room and I said it is too unsafe for my mom and her health condition they wouldn't switch us into another room or even bring a rollaway bed so she could sleep safely on the lower level. They did nothing to help so we had to leave and find another hotel last minute which was extremely stressful and really put a damper on our vacation. To add injury to insult, they would not refund us even though we never stayed there citing Expedia's no cancellation policy. What they fail to recognize is the EXTREMELY unsafe conditions they put us in. SHAME ON THIS HOTEL AND SHAME ON YOU EXPEDIA FOR WORKING WITH THEM AND NOT TAKING OUR GRIEVANCE SERIOUSLY.
Jennifer
於 2025 年 6 月住了 2 晚