Exterior

Reviews of La Quinta Inn & Suites by Wyndham Florence

2.5 out of 5
La Quinta Inn & Suites by Wyndham Florence
2123 W Lucas St, Florence, SC

Reviews

8.2

Very Good

Rating 10 - Excellent. 729 out of 1548 reviews" "
Rating 8 - Good. 406 out of 1548 reviews" "
Rating 6 - Okay. 200 out of 1548 reviews" "
Rating 4 - Poor. 125 out of 1548 reviews" "
Rating 2 - Terrible. 88 out of 1548 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nope
Stayed 1 night in May 2024

4/10 Poor

Colin

Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived to a room full of flying gnats/fleas and crawling bugs. I mentioned to the manager that they need to send in pest control when we leave.
Stayed 1 night in May 2024

8/10 Good

CARL

Liked: Cleanliness, staff & service, property conditions & facilities
Ooooh
Stayed 1 night in May 2024

4/10 Poor

Mary

Traveled with family
Disliked: Cleanliness, staff & service
I understand this hotel is pet friendly but the sofa couch cushions were stained with animal pee very badly. They should have been clean because it was a bed to sleep in. The sheet on the pull out couch was dirty. We asked for new sheets and also for a few extra pillows due to having a 3rd person. They said they were out of pillows. Really? When I said the couch cushions were all stained the woman at the desk said- this is a pet friendly hotel & it stated that when you booked. Very unfriendly. I work in guest service so I know this shouldn’t be their norm.
Stayed 1 night in Apr 2024

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

4/10 Poor

Yolanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

4/10 Poor

Janice

Liked: Staff & service
Disliked: Cleanliness
The appearance of the facility was okay but inside the room... I believe housekeeping only emptied the trash and made the beds before we checked in. The mini fridge had a thawed out leaking (previously) frozen meal in it. The bathtub was slick from a prior guests products. The bathroom floor was sticky and greasy. There was caked up dirt behind the bathroom door in the corner of the floor. The pillows were either hard as a rock or so soft it was like nothing.
Stayed 2 nights in May 2024

8/10 Good

Kathy

Liked: Staff & service
Very friendly staff. The only slightly negative thing was upon entering the room I went to check the AC unit and noticed a partially filled water bottle laying on the window sill. Everything else seemed clean except for this. Comfortable beds and clean bathroom
Stayed 2 nights in May 2024

8/10 Good

robin

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Room floors turned my feet black. They were never clean. Light in bathroom did not work. This hotel needs some work.
Stayed 3 nights in May 2024

10/10 Excellent

robert

Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
breakfasts are considerably better than last year!
Stayed 1 night in May 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in May 2024

10/10 Excellent

Alan

None
Stayed 1 night in May 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean and comfortable
Stayed 1 night in May 2024

8/10 Good

Leonid, Oceanside

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was on my way home. I took it for one night.
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Hall carpet was needed vacuuming
Stayed 1 night in May 2024

10/10 Excellent

Cindy, Bradenton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in May 2024

8/10 Good

Gabriel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
All w went ok , you got what you paid for.
Stayed 1 night in May 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

robert

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location off of 95. Close to restaurants and Bucees.
Stayed 1 night in Apr 2024

10/10 Excellent

Wynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Beth

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 1 night in Apr 2024

10/10 Excellent

Cindy, Bradenton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Ellen

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and professional at check in. Also wonderful complimentary fresh cookies was a very nice touch.
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff member at checkout on Sunday morning was friendly and personable. Different staff member the evening before seemed stressed, less approachable.
Stayed 1 night in Apr 2024

10/10 Excellent

Von

Stayed 1 night in Apr 2024

8/10 Good

Bernard

Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Stayed 1 night in Apr 2024

6/10 Okay

Josée

Liked: Property conditions & facilities
Disliked: Cleanliness
The floor in the room was’nt clean. It need a big clean up.
Stayed 1 night in Apr 2024

8/10 Good

Raul

Stayed 1 night in Apr 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice looking rooms. Floors in the room could have used a better vacuuming.
Stayed 1 night in Apr 2024

6/10 Okay

Lyne

Stayed 1 night in Mar 2024

4/10 Poor

Nickey

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room was very dirty. Shower was gross, the wall behind the toilet looked like it’s never been cleaned before, dried urine on the wall, the floor was sticky, outside of microwave was dirty, mini fridge door was sticky, dust and dirt everywhere.
Stayed 1 night in Apr 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2024

8/10 Good

Renee

Stayed 1 night in Apr 2024

10/10 Excellent

E Gaill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The refurbished rooms are fantastic! So much better than the average motel these days.
Stayed 1 night in Apr 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Peter

Stayed 1 night in Apr 2024

8/10 Good

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

4/10 Poor

William

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Front staff was friendly but room was filthy hair and urine on the toilet, floors filthy. We slept in our clothes and left without even taking a shower because there was hair on the towels. Property is way past its prime and there are plenty of other options in Florence. Don’t say I didn’t warn you.
Stayed 1 night in Apr 2024

8/10 Good

Brenda

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Stanley, Niles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personable attentive staff.
Stayed 1 night in Mar 2024

8/10 Good

Aqash

Stayed 1 night in Apr 2024

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Nice room and breakfast.
Stayed 1 night in Apr 2024

6/10 Okay

Michel

Traveled with family
This place nerfs to be freshen up
Stayed 1 night in Apr 2024

10/10 Excellent

William, Brevard

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and I felt safe. Not the newest but quite adequate.
Stayed 1 night in Apr 2024

4/10 Poor

Julius

Traveled with partner
Disliked: Cleanliness
The bathtub has cracked tiles with black mold.
Stayed 1 night in Mar 2024

6/10 Okay

Michelle R.

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The room could be cleaned better and the bedding was questionable as to being clean due to the wrinkles and slight discoloration.
Stayed 1 night in Apr 2024