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Hotel Palazzo Benci

3.0 star property
Florence's sweet life unfolds at this charming hotel, where guests find themselves surrounded by iconic landmarks including the Cathedral of Santa Maria del Fiore

Choose dates to view prices

Hotel Palazzo Benci in Florence offers a peaceful retreat with continental breakfast in a charming garden. Unwind at the bar after sightseeing, and stay connected with free WiFi. The concierge desk helps arrange tours to explore the city's treasures.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, blackout drapes

Single Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, blackout drapes

Double Room

8.4 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
Minibar
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Classic Triple Room | Minibar, in-room safe, desk, blackout drapes

Classic Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
Minibar
  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Map
Piazza Di Madonna Degli Aldobrandini 3, Florence, FI, 50123

What's nearby

  • Central Market - 3 min walk - 0.3 km
  • Cathedral of Santa Maria del Fiore - 3 min walk - 0.3 km
  • Piazza di Santa Maria Novella - 3 min walk - 0.3 km
  • Piazza del Duomo - 5 min walk - 0.4 km
  • Ponte Vecchio - 10 min walk - 0.8 km

Getting around

  • Unità Tram Stop - 4 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 8 min walk
  • Florence Airport, Peretola (FLR) - 24 min drive

Restaurants

  • ‪Alibi Craft Beer & Kitchen - ‬1 min walk
  • ‪Ciro & Sons - ‬1 min walk
  • ‪Lorenzo de'Medici - ‬2 min walk
  • ‪Konnubio - ‬1 min walk
  • ‪Vintage Cafe - ‬2 min walk

About this property

Hotel Palazzo Benci

Hotel near Cathedral of Santa Maria del Fiore
A short walk from Piazza di Santa Maria Novella and Uffizi Gallery, Hotel Palazzo Benci provides free continental breakfast, a coffee shop/cafe, and a garden. In addition to a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Valet parking (surcharge), a front-desk safe, and an elevator
  • A TV in the lobby, a 24-hour front desk, and concierge services
  • Tour/ticket assistance, multilingual staff, and laundry services
Room features
All guestrooms at Hotel Palazzo Benci have thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • 42-inch Smart TVs with digital channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 7:30 AM to midnight; EUR 30 per day; reservations required
  • Valet parking on site (EUR 30 per day)
  • Limited onsite valet parking
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Built in 1562
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: EUR 30 per day
  • Nearby parking fee: EUR 30 per day (328 ft away; open 7:30 AM to midnight)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1VQS59YOU

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzo Benci
Palazzo Benci Florence
Palazzo Benci Hotel
Palazzo Benci Hotel Florence
Hotel Palazzo Benci Florence
Hotel Palazzo Benci
Hotel Palazzo Benci Hotel
Hotel Palazzo Benci Florence
Hotel Palazzo Benci Hotel Florence

Frequently asked questions

Is Hotel Palazzo Benci pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for EUR 30 per day.

What time is check-in at Hotel Palazzo Benci?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Palazzo Benci?

Check-out is at 11 AM.

Where is Hotel Palazzo Benci located?

Located in Historic Centre of Florence, this hotel is within a 5-minute walk of Medici Chapels and Piazza di Santa Maria Novella. Cathedral of Santa Maria del Fiore and Piazza del Duomo are also within 10 minutes. Unità Tram Stop is only a 4-minute walk and Valfonda - Stazione Santa Maria Novella Tram Stop is 6 minutes.

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Reviews

Hotel Palazzo Benci Reviews

8.0

Very Good

8.4

Cleanliness

9.0

Location

8.6

Staff & service

8.6

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 82 out of 235 reviews
Rating 8 - Good. 89 out of 235 reviews
Rating 6 - Okay. 45 out of 235 reviews
Rating 4 - Poor. 10 out of 235 reviews
Rating 2 - Terrible. 9 out of 235 reviews

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful renovated property with original details & perfect location. Clean room & excellent staff, & great breakfast
Stayed 6 nights in Aug 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here for a few reasons. Great location, very friendly staff, and excellent food options and activities near by.
Stayed 2 nights in Aug 2025

8/10 Good

Jaswant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Easy to access all tourist sites.
Stayed 2 nights in Jul 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is an excellent location, it is in the heart of Florence. It is Surrounded by execellent restaurants and tractorias and not to far from the train station
Stayed 2 nights in Aug 2025

10/10 Excellent

Brian Mark

Liked: Cleanliness, amenities, property conditions & facilities
Very good staff. Good breakfest. Great location for dinning ,shopping, tourist activities.
Stayed 2 nights in Jun 2025

10/10 Excellent

Maz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast nice bed clean and staff friendly my only little quip would be no kettle in the room otherwise 10/10
Stayed 2 nights in Aug 2025

4/10 Poor

Nahoko

Disliked: Cleanliness, property conditions & facilities
We had bed bugs that ruined our experience
Stayed 2 nights in Oct 2025

10/10 Excellent

gabe g

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Jul 2023

10/10 Excellent

DEBORAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in perfect location

Great hotel in a perfect location close to all the sights and train station. The staff were helpful and friendly. Breakfast was good and our room was very comfortable. Highly recommend
Stayed 3 nights in Oct 2024

10/10 Excellent

Lorun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely book here again.
Stayed 2 nights in Jun 2022

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely 3 night stay. Booked a single but was given a double which was a nice surprise. Room was clean and nicely decorated. Bed was very comfortable and the shower had great water pressure. Really well situated. A five minute walk from the tra
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect room

convenient location friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in an excellent location in Florence. It’s five mins walk to the duomo and most all other tourist attractions. The area around the hotel is full of amazing restaurants and bars. The hotel itself is brilliant. Rooms spotless and nicely furnished. We were on fourth floor snd had a double room. Bed was comfortable and everything was clean. Breakfast was limited but again very nice. Room the breakfast is in is stunning with a beautiful arch. Would highly recommend and is totally worth what you pay for it. Also recommend the bar across the street as well!
Stayed 2 nights in Jul 2025

10/10 Excellent

Reem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property near the train station ,the room was clean and very quiet
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniela Luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay. Perfect location.

Everything perfect. Room was small but cosy. Stuff is very frindly and helpfull. Breakfast good. Location is perfect. Right in historic down town.
Stayed 2 nights in Jun 2024

8/10 Good

Hemsa

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff,, smells after rain
Stayed 1 night in Sep 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 10 nights in Jun 2024

2/10 Terrible

Skylar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I felt extremely uncomfortable during our stay. The receptionist, Boubicar, was clearly homophobic and treated us with disrespect. When I reported this to the manager, she was dismissive and didn’t seem to care. I would not recommend this hotel, especially to LGBTQ guests.
Stayed 2 nights in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent 3 star hotel in the heart on Firenze

Excellent location. Excellent staff. A decent 3 star hotel. In breakfast there could be some more options in hot products such as bacon, scrambled eggs or fried eggs.
Stayed 2 nights in Jan 2023

10/10 Excellent

WOOJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything is okay.

Everything is okay. All staffs are friendly and speak English well. Location is good.
Stayed 3 nights in Sep 2022

10/10 Excellent

deborah

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff. Clean rooms
Stayed 2 nights in Jun 2022

10/10 Excellent

Zygmunt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Palazzo Benci very much. The staff were excellent and efficient without being obtrusive. Always willing to help. The room was perfect for my purposes and was clean and very comfortable. Most of the staff spoke English and so communication was not a problem. I would like to thank them all for making my stay so enjoyable.
Stayed 5 nights in Oct 2024

8/10 Good

Robson

Liked: Cleanliness, staff & service, property conditions & facilities

Vera good

Regarding the comfort of the room, I did not classify it as excellent only because there was no air conditioning available. The reception informed me that they do not have it at this time of year, but the room gets very hot even on cold days when we close the windows to sleep.
Stayed 4 nights in Apr 2025

6/10 Okay

Carol

Liked: Cleanliness, staff & service, amenities
All common areas were immaculate and welcoming. The triple room I booked had three single beds squeezed into it with little floor space-should have been a single, or double at the most! Bathroom was barely big enough for one person. The flushing mechanism on the toilet was broken so that it ran full flush continuously. The front desk said they were unable to do anything about it because it was a weekend. They did manage to make it less bad, but still a problem. When I asked for compensation of some kind, I was told no.
Stayed 2 nights in Sep 2022