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Reviews of Florence Dome Hotel

3 out of 5
Florence Dome Hotel
Via Cavour, 21, Florence, Tuscany

Reviews

8.4

Very Good

Rating 10 - Excellent. 114 out of 277 reviews" "
Rating 8 - Good. 110 out of 277 reviews" "
Rating 6 - Okay. 41 out of 277 reviews" "
Rating 4 - Poor. 7 out of 277 reviews" "
Rating 2 - Terrible. 5 out of 277 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Cristian Dorel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Rodney, Sistersville

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought it was a nice place to stay. We were on the fourth floor and could see the dome from our window. It had a small patio we could sit out on too. It was an older building but everything was clean and was in working order And the breakfast had a good selection of items. We enjoyed our stay there.
Stayed 1 night in Dec 2019

10/10 Excellent

Gella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel with the friendliest staff
Domehotel is a cute hotel with a really friendly staff. It's located near the Duomo and lots of cute shops at the surrounding areas. The guy at the reception also gave us tips on where to buy real Firenze leather bags, where to eat, etc. If we are to go back to Florence, I'll definitely book Domehotel again.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

6/10 Okay

ka-kwong

Liked: Staff & service
Florence Hotel Room
It is just a room without too much expectation. Breakfast is alright. Location is perfect.
Stayed 3 nights in Oct 2019

8/10 Good

Lynaia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Beware with the extra charges Expedia didn't mentioned us when we arrived.
Stayed 2 nights in Oct 2019

4/10 Poor

te chin

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely be back...
Awesome, friendly, humorous and helpful staff !!! Only had time for a single night stay, but did not feel like any other place in Italy. The staff offered us a comforting greeting along with the most useful advice for an overnight stay in Florence. The continental style breakfast offered was also excellent which actually included a nice coffee (cappuccino) service to your table. Will definitely look to stay here for my next visit to Florence, since one day is in no way enough time for this beautiful place.
Stayed 1 night in Sep 2019

10/10 Excellent

tin, 🇵🇭

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
hotel is so fab. clean and with complimentary cookies and drinks inside the room. we love the breakfast served. good location. walking distance to almost all the tourist area as well as the transport station., with supermarket just across. highly recommended!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed one night but was very nice. Location to sights was a huge plus. Easy walk to and from train station. Plenty of places to eat around.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enchanting visit
The Hotel is in the heart of Florence City, and it is easy to access to all the major sites to visit. The room is comfortable and very clean, highly recommended for anyone to come and visit.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-located and clean hotel, the staff were really helpful! They gave us a map with key attractions and restaurant tips and were always willing to answer questions.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveler

Traveled with partner
Room too small. Had problem with ac. Door could barely open to enter
Stayed 2 nights in Jun 2019

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

trenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Good location, helpful and informative front desk staff. Clean room, adequately stocked, safe and secure. Breakfast could start earlier.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and the staff were wonderful. Excellent service, great breakfast value and always kept my room clean. Thank you!
Stayed 4 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2019

8/10 Good

Ripu, Calgary

Traveled with partner
Liked: Cleanliness, staff & service
Staff, location and breakfast was great but the room and bathroom was very small.
Stayed 3 nights in May 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming Hotel
Lovely welcome at check-in with really useful tips especially on how to manage the queues and what to avoid. Great breakfast buffet and lots of little extra touches such as afternoon tea and pastries 7-9pm. Although the room was small, this is more probably symptomatic of the pressure on accommodation in Florence and was more than compensated by the care and attention overall.
Stayed 2 nights in Apr 2019

8/10 Good

VALENTINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good! And fantastic service
The service made it special. It was my anniversary and they upgraded us to a lovely studio and made us find rose petals and all. Honestly they went above and beyond for us. The location is also superb. 2minutes from the Dome. Pro: the people working there are absolutely fab! The breakfast is nice and I think the lady that does the breakfast is called Martina, she is super sweet. The studio had a terrace and it was lovely. The location it could not be better. Cons: shower was so tiny and the shower head would spread water is a weird way. That need replacing ASAP. The biggest problem for us was that next door building were doing work and they woke us very early every morning with their hammering. I mentioned to reception but rightfully they said they couldn’t do much about it. Also due to the amazing location you can hear all noise from the street so be mindful. Overall every con is absolutely smashed by the service and location so go ahead and book your stay!
Stayed 2 nights in Apr 2019

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d go there again.
Amazing hotel.
Stayed 1 night in Feb 2019
Response from staff on 2019/3/23
thank you!!!

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amaaaazing
I was so so satisfied with my stay with my hubby here! The host was absolutely amazing, this place was not a hotel so it had a certain check in hours from 330-630 and we arrived almost closed to 10 pm and the host made an exception and waited for us! Everything was close by and the place was beautiful. Definitely would stay again!
Stayed 2 nights in Feb 2019
Response from staff on 2019/3/23
thanks!!!!

8/10 Good

FREDERICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

4/10 Poor

Medha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Rooms were extremly tiny. Bed could fit one person at best even thoughwe booked and paid for a king size room. Staff not cooperative at all. No breakfast given to us even 15 minutes before the said time even though it was absolutely ready and laid out right infront of us. Not accommodative at all. Only plus poiny
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The staff make a hotel an experience and everyone here could not have been nicer. Perfect bed, perfect breakfast and perfect location. I would absolutly stay here again. Ciao grazie!
Stayed 1 night in Dec 2018
Response from staff on 2018/12/19
thankk you!!hope to see you again in the future!!!

6/10 Okay

Krisely

Liked: Staff & service
Room very small. Not good enough for the price.
Stayed 1 night in Dec 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2018

10/10 Excellent

Julia, Manchester, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything!
Had the most fabulous weekend away. Could not have asked for a better more central hotel. Easy to get to from the train station by foot.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and a very nice location. Great being able to see the Dome from the hotel window.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Great location, great service, nice breakfast bar, clean and spacious room. Would definitely stay here again.
Stayed 4 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dome hotel great
Good hotel. Great breakfast selection and fantastic location.
Stayed 1 night in Sep 2018

10/10 Excellent

Tim

Service was great, bar at the hotel was very accommodating. Breakfast was perfect. Very much would recommend this hotel. It is located next to a metro stop and amenities are perfect.
Stayed 1 night in Sep 2018

8/10 Good

Wendy

Super friendly helpful knowledgeable staff. Spent a great night and had a room with a great view of the Dome. Fantastic b
Stayed 1 night in Sep 2018

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Florence
Great location and delicious breakfast. Staff was very helpful and gave plenty of suggestions on places to visit even if they were not the main attractions. The hotel has a very quaint feel which we enjoyed. Plenty of restaurants nearby and a local mini supermarket across the street. Thank you for making our stay a pleasant one.
Stayed 1 night in Jul 2018
Response from staff on 2018/8/10
Thanks to you for choosing our hotel!!!! Hope to see you again !!!!!

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and central
Nice simple hotel in the heart of florence
Stayed 1 night in Jul 2018

10/10 Excellent

Azalea, Puerto Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very clean, excellent location!! Walking distance from Il Duomo, Galleria dell'Accademia, Pontevecchio, and many other museums and beautiful sites.
Stayed 2 nights in Jul 2018
Response from staff on 2018/8/2
Thanks for your nice review!!!

10/10 Excellent

Diane, Irvine CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super cute, unique hotel with fantastic staff!
Not only is the location great but the staff is wonderful. The breakfast which is included was the best we had while in Europe. The hotel is so unique which makes it charming. The rooms are furnished with just the right amount of furniture which makes for a clean, modern, uncluttered feel. We were allowed to store our luggage even after the check out time. The view of the Duomo from our room was fantastic! Stay here if you want to have a wonderful experience.
Stayed 1 night in Jun 2018
Response from staff on 2018/6/22
Dear Guest, thanks for your nice review!! Hope to see you again in the future!!!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing accommodation
Stayed 3 nights in Jun 2018
Response from staff on 2018/6/24
Grazieeee!!!

10/10 Excellent

S, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really loved this hotel !
It's quite a walk from the train station if you have big luggage and the cobbled stone street. So I suggest you take a taxi from the train station to the hotel. Once you setlled into the hotel, it is in an excellent location with everything within walking distance. A small supermarket across it.
Stayed 3 nights in Mar 2018
Response from staff on 2018/3/21
thank you for your review!!!

8/10 Good

Ismaeel

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, staff was great, great breakfast
Hotel was big and clean. The staff was amazing, they showed us to our room and around the hotel. We got a map of the city and they showed us all the great places to go see and eat!!! Breakfast was great!!
Stayed 2 nights in Jan 2018
Response from Staff on 2018/1/30
Dear Guest , thanks for your nice review!! Hope to see you again,

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Staff on 2018/1/26
thank you.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Florence 2017
Great stay and great location. The staff was very nice and helpful with recommendations and directions for the best sites and restaurants. Also , the morning breakfast was good with a big selection.
Stayed 1 night in Nov 2017
Response from staff on 2018/1/26
Thank you very much!