"We love this hotel. the rooms are very comfy and super clean. The infinity pool and other amenities make this a great place to stay if you don't want to leave the resort.
My one suggestion is better training for your servers. Most who helped us were super nice, but one or 2 seemed bothered that they needed to wait on us since we were eating around 9 pm. Also, there was one worker in the gift/ coffee shop who was not very friendly any of the times we visited. Normally, in high end resorts everyone is very welcoming."