2/10 很糟糕
Louise
親子旅遊
2025 年 8 月 9 日
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
DO NOT stay here it shouldn’t even be on Expedia it needs to be taken off! The good reviews must be fake or paid. I’ve had such a nightmare with this hotel the rooms were such a state and they shouldn’t be available if they need repairs. The food is terrible and no actual juice for the kids?! But you’re all inclusive? No managers ever available? No apologies for the room state, no solutions for a new room just happy for me to leave. Avoid this hotel it’ll ruin your holiday! I have a toddler and I spent a whole day looking for a new place to stay near to the beach, I don’t write reviews but this place needs to be taken off it’s very serious. Expedia didn’t help me either for 6 days as the hotel wouldn’t give a refund. Avoid at all costs this place is criminal and will tell you to leave but won’t initiate a refund. I’m sure many people have lost money or been in limbo to customer service.
Louise
於 2025 年 8 月住了 4 晚