「Staff was friendly, but this hotel really needs work as it was dirty in a lot of the common spaces such as in the laundry room doors hallways. The food at the buffet restaurant on site was delicious but overall this hotel while being comfortable could use some work to make it a place I would wanna stay again.」
「We stayed for 4 nights. After the third day of our room not getting cleaned we had to go to front desk and complain. Only after the complaint did they actaully clean or room properly. The only clean towels we got in first 3 days was ones I picked at front desk. Only one chair on patio. Ceiling fan hummed when turned on which was required to cool the upstairs bedroom.
Bed was like sleeping on cement floor. Wouldn’t recommend anyone to stay here」
「Felt like a very irrelevant guest.
Certain things broke or not working inside the room. (Blow dryer/tub overflow)
I could not eat at main restaurant, got told that they booked to large groups so I will need to go elsewhere for food (felt very unprofessional) and dismissed.
As a solo traveller felt my needs/wants were irrelevant because of catering to larger groups.
Poor communication
Lack of staff - could not utilize spa (was told it was busy season. So I should have booked in advance)...
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
