It was a very nice hotel but it's actually far from FARO, glad we drive by ourselves or it will be very inconvenient.
真實旅客
10/10 有夠讚
Victoria
情侶出遊
2025 年 7 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wish we stayed here longer! Everything about this place was beautiful! Staff were also very friendly and helpful.
Victoria
於 2025 年 6 月住了 1 晚
6/10 一般般
Maria,Temecula
團體旅遊
2025 年 7 月 16 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Views and palace area are beautiful. Restaurant food is excellent. But having cats fighting and begging for food all over the dining area not very pleasant. Waitstaff needs massive training on not forgetting to check on their tables and not to blame each other in front of clients over lapse of service. Cataplana and desserts were delicious. But had to go into the waiters station looking for waiters to order dessert as we were given the menu but it was at the end of the night and the kitchen closed before anyone came to take our order. Very unfortunate. Gratitude to the kitchen staff that opened the kitchen and send us up two amazing desserts and a coffee. Thanks to the waiter that offered a liquor with the expresso.
Love staying at Pestana Group Pousadas but the service and lack of attention to detail was very disappointing.I sneezed nonstop as well as other people walking around the carpets or maybe was the presence of so many cats on the premises. The Palace has so much beauty in the historic buildings but the rooms need updating and removing the worn out carpets may be an easy fix.
Still a beautiful place and with a lot of potential but more care and attention to detail as well as cleanliness would make the experience much more memorable.
Training restaurant staff to provide better quality of service would be nice too because the food was excellent. Kudos to the Chef and his staff.
Maybe learn from Pousada Flor de Rosa, Crato how to make clients feel valued to return.
Maria
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Joginder
家庭旅遊
2025 年 7 月 6 日
喜歡:設施服務
Everything was so perfect 100 out 100
Joginder
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Saiful
家庭旅遊
2025 年 6 月 28 日
喜歡:整潔度、設施服務和住宿環境和硬體
Property is pretty old and lots of cats. Not every tourists are pet friendly. Excellent staffs and beautiful views
Saiful
於 2025 年 6 月住了 3 晚
8/10 不錯哦
Julia Dawn
家庭旅遊
2025 年 6 月 16 日
喜歡:整潔度、設施服務和住宿環境和硬體
This is our 3rd visit and we have always felt very comfortable and very friendly, however the only thing we found this time was the dinner menu was different. We found that the dinner menu was very limited and could have done with more choices for mains and desserts. That would be our only criticism as it was much less variety than from our original stay in 2021.
Julia Dawn
於 2025 年 6 月住了 6 晚
10/10 有夠讚
Mike,Brugge
情侶出遊
2025 年 6 月 15 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Uniek hotel met alle nodige voorzieningen.
Vriendelijke en gedienstige medewerkers.
We hebben volop genoten van ons verblijf.
Mike
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Walter,Turnhout
情侶出遊
2025 年 6 月 15 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Prijs / kwaliteit is top
Prachtige locatie! Zeer vriendelijk personeel in het restaurant! Goede keuken! Prachtige zonsondergang op het terras bij het avondeten!
Walter
於 2025 年 6 月住了 3 晚
10/10 有夠讚
CJ
情侶出遊
2025 年 5 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property was beautiful inside and out. One of the most unique hotels we have ever stayed in. Food was very good and breakfast was spectacular.
CJ
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Maite
2025 年 4 月 27 日
喜歡:整潔度、員工素質和住宿環境和硬體
Maite
於 2025 年 4 月住了 4 晚
10/10 有夠讚
Robert
2025 年 4 月 26 日
喜歡:整潔度、員工素質和住宿環境和硬體
Sehr schöne Possada - ideal zum die Gegend zum Faro zu erkunden.
Robert
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Terry
情侶出遊
2025 年 4 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great property, maybe a little understaffed in dining and pool area needs updated.
Terry
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Alexandre
2025 年 4 月 20 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Alexandre
於 2025 年 4 月住了 2 晚
8/10 不錯哦
A
團體旅遊
2025 年 4 月 10 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A
於 2025 年 3 月住了 4 晚
10/10 有夠讚
Richard
情侶出遊, 團體旅遊
2025 年 4 月 8 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We stayed 3 nights at this property and loved it. The restaurant food was wonderful and staff were always helpful.
Richard
於 2025 年 3 月住了 3 晚
10/10 有夠讚
Morgan
情侶出遊
2025 年 4 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Big room and bed, private balcony with beautiful view, fantastic breakfast and service!
Morgan
於 2025 年 3 月住了 7 晚
10/10 有夠讚
Joseph
2025 年 4 月 4 日
Joseph
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Wilhelm
2025 年 4 月 2 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Wilhelm
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Claudia
情侶出遊
2025 年 4 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property was really relaxing and quiet with a lot of hidden spaces to just relax.
Claudia
於 2025 年 3 月住了 1 晚
8/10 不錯哦
eric
情侶出遊
2025 年 3 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful place to stay. The reason for the 4 star rating is the fact there are no outlets to charge a laptop or cellphone. I found on the floor a good distance from a table or bed. This really surprised me because we live in a modern error where people use laptops and cellphones when traveling. Hotel needs to inform guests of this prior to booking. Also, the rooms are very new and modern, a complete contrast to the palace.
eric
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Brigida
家庭旅遊
2025 年 3 月 22 日
喜歡:設施服務
How friendly and accommodating everyone was
Brigida
於 2025 年 3 月住了 7 晚
10/10 有夠讚
George
2025 年 3 月 18 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable Charm
Beautiful, unique hotel with all the amenities you need. Wished we'd have been able to stay longer.
George
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Howard
情侶出遊
2025 年 3 月 16 日
喜歡:整潔度、員工素質和住宿環境和硬體
Wonderful hotel in a palace, with majestic feel. Truly a palace. Large guest rooms with elegant decor. Restaurant was surprisingly excellent. Tight roads driving into this old-world treat. Off the beaten path, so maybe not the right choice for travellers in a hurry.