View and experience of swimming with the view is priceless. It’s worth to stay in this hotel just for that. Staff is nice and helpful. We like a lot of things about hotel and it’s unique experience which shows Albanian heritage. The hotel is beautiful idea. However to get better some changes need to happen. The hotel design has these grande ideas but finish is not great - was opening rushed? Also some things already needs maintenance small pool mosaic tiles are missing or falling off, swimming pool decking needs repainting etc. staff needs training so everyone gives you the same answer, some staff did not say good morning etc when you pass by and we said it first. It was enough staff to provide service but service was slow - two factors to blame was not adequate training and too complex systems of ordering/charges… Our booking never stated that there is a separate charge for swimming pool - €45 a day! Why don’t you simply make the room more expensive? I don’t mind paying but it’s daily annoyance of - if you have pinapple, strawberry, apple or peach juice for breakfast is free but orange juice you need to pay extra, small little charges are annoying me… like water… like cappuccino. Just increase price per room, make very easy pricing system… people don’t like to hear about charges whilst already on holiday. Then silly rules-not allowed to bring your own drink to room, if you want certain table you need to order min value etc…
