6/10 Okay
Verified traveler
2023/9/19
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
A hotel with potential…
First the bad stuff…There pricing was up there with some bigger chains so expect more from a hotel. I received a room that looked clean-ish, but they hadn’t changed the sheets. Just made the bed again. There was a clear indication that someone had slept in the bed before, plus there was hair by the pillows. I asked for milk for morning coffee, which I received (milk packets), only it had gone out of date 6 months before. I was down as soon as breakfast opened. The yogurt tasted like it went sour. I watched the staff as they worked the room, not once did I notice they said good morning with a smile to any of their patrons. Looked more on the grumpy side. There was no climate control in the room so I had to have the window open, and was quiet noisy with people under the window. The good stuff…The front desk staff was friendly. The rooms were nicely done up and my second room seemed really clean and fresh, newly renovated. The beds and pillows were surprisingly very comfortable. And the town quieted down to have the window open after 22:00. Strangely enough, this alone if I had to stay in Falköping again I would want to pick this place again. So many hotels skimp on comfort and I actually had a good sleep there. Besides cleanliness being top priority, comfort is a huge part. I truly hope they get a good manger that is customer service minded. I think this hotel potentially be a nice place to stay.
Verified traveler
Stayed 1 night in Sep 2023