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大學中心凱富飯店的評分

2.5 out of 5
大學中心凱富飯店
11180 Fairfax Blvd., Fairfax, VA

評論

7.8

不錯哦

10 分，有夠讚；1000 則評論中有 346 則" "
8 分，不錯哦；1000 則評論中有 352 則" "
6 分，一般般；1000 則評論中有 158 則" "
4 分，不太好；1000 則評論中有 89 則" "
2 分，很糟糕；1000 則評論中有 55 則" "

8.0/10

整潔度

8.2/10

員工素質

7.4/10

設施服務

7.6/10

住宿環境和硬體

8.0/10

環保程度

評論

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質和設施服務
goodgoodgoodqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqq
於 2019 年 12 月住了 3 晚
Guest Services 於 2019年12月23日回覆
Thank you for rating your stay we appreciate your feedback, we wish you the best in your future travels.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 5 晚
guest services 於 2019年8月20日回覆
Thank you for taking the time to rate your stay, we hope your return trip home was a pleasant one, we hope that you will stay with us again the future

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
浴室洗澡熱水等很久
浴室熱水要開很久後，才有熱水，超過15分鐘。
於 2019 年 2 月住了 1 晚
Guest Services 於 2019年2月16日回覆
Thank you for taking the time to let us know about your stay, we will share your rating and comments with the staff, we wish you the best in your future travels.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
住宿舒适，经济实惠
因为距离朋友家很近就选择了，没有失望，对面还有超市，一楼有中餐厅，味道不错。是一家经济实惠的住宿选择
Office Manager 於 2017年5月30日回覆
Thank you for taking the time to rate your stay we truly appreciate you doing so, it is important that guests let us know how their stay was so we know what we are getting right and how we can improve to better serve our guests.

10/10 有夠讚

Carmen

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
La atención y la limpieza no me gusta pero es bueno para pasar una noche
於 2024 年 5 月住了 1 晚
Guest Services 於 2024年5月20日回覆
Thank you for staying with us we will share your comments with the staff.

2/10 很糟糕

Nicolas

不喜歡：整潔度、設施服務和住宿環境和硬體
Bed Bugs
於 2024 年 2 月住了 1 晚
Guest Services 於 2024年3月4日回覆
Thank you for the feed back, we inspected the room and had pest control check in the room and found no evidence of bed bugs.

10/10 有夠讚

Nancy

情侶出遊
喜歡：員工素質和住宿環境和硬體
Na
於 2024 年 2 月住了 1 晚
Guest Services 於 2024年2月19日回覆
Thank you for staying with us we appreciate you taking the time to rate your stay. We hope you will stay with us again the next time you come to Fairfax.

8/10 不錯哦

Therese

喜歡：整潔度和員工素質
It was just as I expected from Comfort Inn, but lacking in a few areas: we were first put in a room that smelled pretty at first, but less than a minute later, that pretty smell was noticeably strong even after I opened the window. I would probably have a migraine after an hour! The check in person put us in another room, no problem whatsoever. Our new room didn’t have a switch for the lights when you walked in, just for the entry. So we had to walk in the dark to figure out how to turn the other lights on! Once that was solved, it just became normal every night we walked in! The next morning, as we were coming down for breakfast, the elevator got stuck! We were amazed at how quickly the staff handled the situation, got us out of there within 5 minutes! The staff is super, super nice, we loved the breakfast lady who is always so friendly and helpful. But Comfort Inn needs to step up and give this hotel some TLC.
於 2024 年 2 月住了 7 晚
Guest Services 於 2024年2月19日回覆
Dear Ms. MeyerThank you for taking the time to let us know about your stay we appreciate you doing so. We wish you all the best in your future travels.

10/10 有夠讚

Kelly

Clean environment
於 2024 年 2 月住了 3 晚
Guest Services 於 2024年2月19日回覆
Dear Kellythank you for staying with us and for taking the time to rate your stay we hope you will stay with us again the next time you come to Fairfax. We wish you the best in your future travels.

10/10 有夠讚

Ashley

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was nice. I will say, expedia still says theyre pet friendly. I was very disappointed when i got there and they were not pet friendly and non refundable. Made me feel like i was incompetent and i was embarassed.
於 2024 年 1 月住了 1 晚
Guest Services 於 2024年2月1日回覆
Thank you for staying with us we appreciate the feedback we will get the online information corrected. We hope your return trip home was a pleasant one and we wish you the best in your future travels

8/10 不錯哦

Celeste

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is a nice property. Rooms are spacious, updated and clean. Our room had a kitchenette w/ stove & oven. Available upon request are pots, pans or dishes. (Not a complaint, just FYI). Breakfast had eggs (scramble & hard-boil), sausage, waffles, yogurt and more. My only complaint is the Indoor pool is not heated.
Guest Services 於 2024年1月29日回覆
Thank you for stay with us we appreciate you taking the time to let us know about your stay, we applicate your feedback, we wish you the best in all your future travels

10/10 有夠讚

Nocha

喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Guest Services 於 2024年1月29日回覆
thank you for taking the time to rate your stay we appreciate your kind and generous raring, we hope you stay with us again the next time you are in Fairfax.

10/10 有夠讚

Mark

於 2024 年 1 月住了 1 晚
Guest Services 於 2024年1月29日回覆
Thank you for rating your stay and for choosing to stay with us, we wish you the best in your future travels.

10/10 有夠讚

Jessica

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Stay for the Price
The staff is super friendly, my room was clean, it was really quiet and I had a nice stay.
於 2024 年 1 月住了 2 晚
Guest Services 於 2024年1月15日回覆
Thank you for staying with us we truly appreciate you taking the time to complete your survey we sincerely appreciate your very kind words and generous rating we hope you will stay with us again the next time you come to Fairfax, we wish you the very best in all your future travels.

10/10 有夠讚

Sai Babu

喜歡：整潔度、員工素質和住宿環境和硬體
Clean and comfortable
於 2023 年 12 月住了 1 晚
Guest Services 於 2023年12月26日回覆
Thank you for choosing to stay with us we appreciate you taking the time to rate your stay, we wish you the best in your future travels

10/10 有夠讚

Do

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Guest Services 於 2023年12月1日回覆
Hi Mr ChoiThank you so much for staying with us we truly appreciate your business

8/10 不錯哦

Jane

喜歡：整潔度和員工素質
A nice hotel, nothing fancy but well located in Fairfax City.
於 2023 年 11 月住了 2 晚
Guest Services 於 2023年12月1日回覆
Hello JaneThank you for choosing to stay with us and for giving feedback on your stay, we hope you stay with us again the next time you are in Fairfax

8/10 不錯哦

Dawud

家庭旅遊
Friendly staff. Facilities a little outdated. Pool wasn't open.
於 2023 年 11 月住了 1 晚
Guest Services 於 2023年11月6日回覆
HelloOur pool is open from 12 noon to 9pm so we are a little confused by you saying it was not open. Good luck in your future travels

10/10 有夠讚

Kimberly

喜歡：整潔度、員工素質和住宿環境和硬體
Great location and beautiful area
於 2023 年 10 月住了 1 晚
Guest Services 於 2023年11月2日回覆
Hello Kimberly, Thank you for choosing to stay with us and we appreciate you taking the time to rate your stay. We wish you the best in your future travels

6/10 一般般

David

商務旅客, 家庭旅遊
不喜歡：員工素質和住宿環境和硬體
Drinking water and cleaning isn't good. Smells bad in the Drinking water pipe.
於 2023 年 10 月住了 3 晚
Guest Services 於 2023年11月2日回覆
Hello David, thank you for your feedback we will certainly share your comments with the staff. We hope your return trip home was a pleasant one and we wish you the best in all your future travels.

10/10 有夠讚

Angie

喜歡：整潔度、員工素質和住宿環境和硬體
Good parking
於 2023 年 10 月住了 1 晚
Guest Services 於 2023年10月26日回覆
Thank you very much for staying with us, we appreciate you taking the time to give feedback, we wish you the best in your future travels.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Guest Services 於 2023年10月20日回覆
Thank you for staying with us and for rating your stay and giving feedback. We wish you the best in your future travels.

2/10 很糟糕

Julianne

商務旅客
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
All of the room windows at this property do not lock. I was on the 2nd floor and did not feel safe. The front desk representative was very kind and moved me to a room on a higher floor, but I would not recommend this property for solo travelers.
於 2023 年 10 月住了 2 晚
Guest Services 於 2023年10月12日回覆
We appreciate the feedback, good luck in your future travels.

10/10 有夠讚

Do

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Do
於 2023 年 10 月住了 1 晚
Guest Services 於 2023年10月10日回覆
Hello Mr. DoThank you for staying with us we appreciate your business

6/10 一般般

Pedro

喜歡：員工素質
於 2023 年 10 月住了 2 晚
Guest Services 於 2023年10月10日回覆
Thank you for staying with us and for giving feedback, we wish you the best in your future travels.

10/10 有夠讚

LISA

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚
Guest Services 於 2023年10月9日回覆
Thank you for staying with us and for your kind and generous rating. We hope that you will stay with us again in the future. we wish you the best in your future travels.

8/10 不錯哦

Christophe

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Convenient
Nice hotel, convenient to the NOVA area
於 2023 年 9 月住了 1 晚
Guest Services 於 2023年9月28日回覆
Hello Christopherthank you for staying with us and for taking the time to let us know about your stay. We wish you the best in your future travels.

10/10 有夠讚

Carlos

喜歡：整潔度、員工素質和住宿環境和硬體
Nice hotel The breakfast and the workers
於 2023 年 7 月住了 2 晚
Guest Services 於 2023年8月4日回覆
Thank you Carlos for staying with us and for rating your stay, we hope you stay with us again the next time you are in Fairfax, We wish you the best in your future travels

10/10 有夠讚

Vichate

喜歡：整潔度、員工素質和住宿環境和硬體
Staff was very helpful and friendly
於 2023 年 6 月住了 3 晚
Guest Services 於 2023年7月1日回覆
Thank you for staying with us and for taking the time to give feedback, we wish you the very best in all your future travels.

8/10 不錯哦

Janet

商務旅客, 家庭旅遊
喜歡：員工素質和住宿環境和硬體
Pros: Quiet room and comfortable bed. Good nights sleep. Nice staff. AC worried well. Cons: Chemical Smell of cleaning products overwhelming when we arrived. Weirdly low sink and toilet. No coffee for coffee maker. Sticky floor in bathroom. Overall good for what we needed but not if you had to spend a lot of time in room.
於 2023 年 6 月住了 2 晚
Guest Services 於 2023年7月1日回覆
Thank you for your feedback, we will certainly try to get better with the chemicals smell, and make sure housekeeping does not over do the chemicals on the bathroom floor so they will not be sticky, some times they go over and not add the proper amount of water thinking the more chemicals the cleaner it is so we are truly sorry about that. We wish you the best in your future travels

8/10 不錯哦

Dawn

喜歡：整潔度、員工素質和住宿環境和硬體
The first room I was assigned had inadequate AC running so I was moved to a second room. In the second room the hairdryer was not functioning so they gave me a key card to an empty room and I used the hair dryer in that room. I found that unusual so made sure I did not leave any hair in that second room since it would probably not be cleaned again before another guest was placed in it. The rooms were clean and quiet and the beds comfortable. Both the night and daytime staff I interacted with were polite and helpful. Good breakfast options.
於 2023 年 6 月住了 1 晚
Guest Services 於 2023年6月28日回覆
Thank you for your feedback, we are sorry the circuit on the hairdryer in the room you were in did not reset, your assumption about the second room not being cleaned is wrong, we do not use a room even if someone goes in to see it, the room is put out of service and the next day the re clean the bathroom and replace the towels, we will certainly share your feedback with the staff and thank you for your kind words on staff,. we wish you the best in your future travels.

8/10 不錯哦

Amanda

於 2023 年 6 月住了 2 晚
Guest Services 於 2023年6月26日回覆
Thank you for staying with us and for taking the time to rate your stay we wish you the best in your future travels.

10/10 有夠讚

anji

喜歡：整潔度
Everything was fine except for bathroom sink was way too low and I'm not that tall and I had to bend down so much to wash my face.
於 2023 年 6 月住了 5 晚
Guest Services 於 2023年6月25日回覆
Hello Anji, thank you for staying with us and for rating your stay we truly appreciate you taking the time to do so. We hope that you will stay with us again the next time you are in Fairfax and we wish you the best in all your future travels.

4/10 不太好

IBRAHIM，holmdel

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
expensive considering services
於 2023 年 6 月住了 1 晚
Guest Services 於 2023年6月23日回覆
Hello, thank you for your freed back, the Fairfax area is expensive, we are a limited service hotel as are all Comfort hotels, our prices are lower than the other limited service hotels in the area like Courtyard which is 50 to 70 dollars higher and the Full service hotels are 80 to 130 dollars higher than us. Good luck in your future travels.

10/10 有夠讚

Jimmie

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Overall sensible value convenient to shopping, travel and cool attractions saddened that the inn don't offer fitness room.
於 2023 年 6 月住了 3 晚
Guest Services 於 2023年6月19日回覆
Hello Jimmiethank you for the feedback, we appreciate you taking the time to do so and for your generous rating. Our hotel does have a fitness center off the main lobby kind of hidden by the gift shop it is next stairs in the lobby. We wish you the very best in your future travels.

10/10 有夠讚

Do

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 1 晚
Guest Services 於 2023年6月17日回覆
Hello Mr. Dothank you for staying with us we are always delighted to see you.

10/10 有夠讚

Vincent

於 2023 年 6 月住了 3 晚
Guest Services 於 2023年7月5日回覆
Thank you Vincent for choosing to stay with us and for rating your stay we appreciate you taking the time to do so, we hope you will stay with us again the next time you are in Fairfax, we wish you the best in your future travels.

10/10 有夠讚

Dan

商務旅客
喜歡：整潔度和員工素質
This is a very clean hotel with very helpful and polite staff. There is a great supermarket, 7-11, Wendy's, and gas station within easy walking distance. The only real downside is the fitness room...very small and outdated, and it needs to be wiped down more often.
於 2023 年 6 月住了 1 晚
Guest Services 於 2023年6月14日回覆
Hello Thank you for choosing to stay with us and for taking the time to rate your stay, we hope that you will stay with us again the next time you are in Fairfax and we wish you all the best in your future travels.

10/10 有夠讚

Jose

於 2023 年 6 月住了 3 晚
Guest Services 於 2023年6月14日回覆
Hello Thank you for choosing to stay with us and for taking the time to rate your stay, we hope that you will stay with us again the next time you are in Fairfax and we wish you all the best in your future travels.

10/10 有夠讚

Margaret

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 1 晚
Guest Services 於 2023年6月7日回覆
Thank you for staying with us we appreciate you taking the time to give feedback. We wish you the best in your future travels

4/10 不太好

Lindsay

於 2023 年 6 月住了 1 晚
Guest Services 於 2023年6月7日回覆
Thank you for staying with us and for giving feedback, we wish you the best in your future travels

10/10 有夠讚

Jody

家庭旅遊
喜歡：整潔度和員工素質
As presented and expected
於 2023 年 5 月住了 1 晚
Guest Services 於 2023年6月2日回覆
Thank you Jody for letting us know about your stay, we appreciate you taking the time to do so, We hope you will stay with us again the next time you are in Fairfax. We wish you the best in all your future travels

10/10 有夠讚

Larry

寵物同遊, 商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Nicer than usual. They spiffed up the place.
於 2023 年 5 月住了 1 晚
Guest Services 於 2023年5月22日回覆
Dear Larry, thank you so much for choosing to stay with us and for taking the time to rate your stay, we truly appreciate your business and your kind words and rating. We hope you will stay with us again the next time you are in Fairfax

6/10 一般般

Jeanette

情侶出遊
The hotel needs updating in areas. The carpet could stand to be replaced in the room.
於 2023 年 5 月住了 1 晚
Guest Services 於 2023年5月11日回覆
thank you for the feedback, we wish you the best in your future travels.

8/10 不錯哦

Antonio

商務旅客, 團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 1 晚
Guest Services 於 2023年5月7日回覆
Thank you for choosing to stay with us and for rating your stay we appreciate you taking the time to do so. We wish you the best in your future travels

8/10 不錯哦

Do

於 2023 年 5 月住了 1 晚
Guest Services 於 2023年5月5日回覆
Thank you Mr Do, we appreciate you staying with us.

10/10 有夠讚

Brittany

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Comfortable and clean. 7 eleven 1 minute walking distance
於 2023 年 4 月住了 1 晚
Guest Services 於 2023年4月25日回覆
Thank you for staying with us we appreciate you taking the time to rate your stay.

10/10 有夠讚

Do

於 2023 年 4 月住了 1 晚
Guest Services 於 2023年4月10日回覆
Hello Mr. Do, thank you for staying with us we look forward to your next trip to Fairfax.

8/10 不錯哦

James

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 1 晚
Guest Services 於 2023年3月31日回覆
Thank you James for choosing to stay with us and for rating your stay we appreciate you taking the time to do so. We wish you the best in your future travels

8/10 不錯哦

Theresa

喜歡：整潔度
Average facility
於 2023 年 3 月住了 2 晚
Guest Services 於 2023年3月28日回覆
Thank you for choosing to stay with us we appreciate the feedback, we wish you the best in your future travels