外觀
查看供應情況

埃克塞特東智選假日飯店 - IHG 旗下飯店的評分

3 out of 5
埃克塞特東智選假日飯店 - IHG 旗下飯店
Guardian Road Exeter Business Park, Exeter, England

評論

8.6

有夠讚

10 分，有夠讚；1000 則評論中有 501 則" "
8 分，不錯哦；1000 則評論中有 354 則" "
6 分，一般般；1000 則評論中有 92 則" "
4 分，不太好；1000 則評論中有 38 則" "
2 分，很糟糕；1000 則評論中有 15 則" "

9.0/10

整潔度

9.0/10

員工素質

8.4/10

設施服務

8.6/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
不錯的酒店
房間很舒適整潔，早餐也好吃。 地點也很容易找，駕車很方便。 多行幾步可到附近的PUD找吃，挺不錯的。
於 2017 年 11 月住了 4 晚

8/10 不錯哦

Maryann

喜歡：員工素質和住宿環境和硬體
於 2024 年 5 月住了 2 晚
Steve, Nights Manager 於 2024年5月19日回覆
Hi Maryann.Thank you for your feedback, we look forward to welcoming you again soon

10/10 有夠讚

nadine

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Saubere, ordentliche Unterkunft mit sehr netten Personal.
於 2024 年 5 月住了 6 晚
Steve, Nights Manager 於 2024年5月10日回覆
"Vielen Dank für Ihre Bewertung unseres Hotels. Es freut uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Unsere Mitarbeiter freuen sich sehr über positive Bewertungen, daher wissen wir Ihr Feedback zu schätzen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,

10/10 有夠讚

Becky

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Steve, Nights Manager 於 2024年5月4日回覆
Hi BeckyThank you for your feedback, we look forward to welcoming you again soon

8/10 不錯哦

Philip

喜歡：整潔度和員工素質
於 2024 年 4 月住了 1 晚
Steve, Nights Manager 於 2024年5月4日回覆
Hi PhilipThank you for your feedback, we look forward to welcoming you again soon

6/10 一般般

Frankie

喜歡：整潔度、員工素質和住宿環境和硬體
Very clean, comfortable and fresh room. Ordered two portions of fries and onion rings which were not great. Onion rings were soggy and the chips were not crispy. Very overpriced for sides. Portions were small and not a great standard.
於 2024 年 4 月住了 1 晚
Hotel Operations Manager 於 2024年4月30日回覆
Thanks for the review, Frankie.Our housekeeping team will be proud to see the lovely comments about the cleanliness.We are sorry to see you felt our dinner wasn't to your taste. We appreciate you flagging where we can further improve.Alex

8/10 不錯哦

Mike

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：設施服務
Comfortable and clean room, friendly and helpful staff. Breakfast area relativity small and busy so crowded at peak times, though the hotel does have signs that advise guests which times are busiest.
於 2024 年 4 月住了 1 晚
Steve, Nights Manager 於 2024年4月15日回覆
Hi MikeThank you for your feedback, we look forward to welcoming you again soon.

10/10 有夠讚

Hayley

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Liked the fact the hotel is dog friendly, good food, nice bar area and friendly and helpful staff. The only downside is our room was cold - the window was open when we arrived and then heating didn't work we had to go to reception (who I think knew it didn't work) who gave us a heater to take the chill off the room
於 2024 年 3 月住了 1 晚
Hotel Operations Manager 於 2024年4月4日回覆
Thanks for the review, Hayley.The team will be happy to know their service was worth mentioning.We take pride in the quality of our food and hope that we can continue delivering great-tasting meals. We're pleased to read that our team managed to quickly find a solution to the issue you encountered.All the very best,Alex

10/10 有夠讚

Helen

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Steve, Nights Manager 於 2024年3月30日回覆
Hi Helen.Thank you for your feedback, we look forward to welcoming you again soon.

10/10 有夠讚

Amanda

於 2024 年 3 月住了 1 晚
Hotel Operations Manager 於 2024年4月17日回覆
Thanks for the review, Amanda.All the best,Alex

10/10 有夠讚

steven

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff are friendly and helpfull.
於 2024 年 3 月住了 1 晚
Steve, Nights Manager 於 2024年3月25日回覆
Hi Steven.Thank you for your feedback, we look forward to welcoming you again.

10/10 有夠讚

Georgina

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Steve, Nights Manager 於 2024年3月25日回覆
Hi Georgina.Thank you for your feedback, we look forward to welcoming you again.

8/10 不錯哦

Kate

喜歡：整潔度和員工素質
Guests shouldn’t have to pay for parking given the hotel is on the outskirts of Exeter.
於 2024 年 2 月住了 2 晚
Hotel Operations Manager 於 2024年2月23日回覆
Thanks for the review and feedback, Kate!All the best,Alex

8/10 不錯哦

Shoki

於 2024 年 2 月住了 1 晚
Steve, Nights Manager 於 2024年2月25日回覆
Hi Shoki.Thank you for your feedback, we look forward to welcoming you again soon.

6/10 一般般

Michael

喜歡：整潔度、員工素質和客房舒適度
於 2024 年 2 月住了 1 晚
Hotel Operations Manager 於 2024年2月23日回覆
Thanks for the review!All the very best,Alex

4/10 不太好

Carla

於 2024 年 2 月住了 1 晚
Hotel Operations Manager 於 2024年2月20日回覆
We're grateful for the feedback, Carla.Take care, Alex

10/10 有夠讚

Alan

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent stay overall. Staff very efficient and pleasant.Lovely breakfast choice. Only small observation I would make is the cereal bowls too small and a tray would be practicable.
於 2024 年 2 月住了 1 晚
Steve, Nights Manager 於 2024年2月15日回覆
Hi AlanThank you for your feedback, we look forward to welcoming you back soon.

10/10 有夠讚

Jackie

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff as friendly as usual,this is only 50 minutes away from where ,we live so has become our " bolthole" We thourouhly enjoy ourselves .
於 2024 年 2 月住了 2 晚
Hotel Operations Manager 於 2024年2月13日回覆
Thanks for your positive comments, Jackie.All the best, Alex -

10/10 有夠讚

Carla

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Received free parking and an upgrade
Lovely staff, the only downside was WiFi wasn’t great but other than that a really pleasant stay..
於 2024 年 2 月住了 2 晚
Hotel Operations Manager 於 2024年2月13日回覆
Carla, thanks for the glowing review. All the best, Alex -

6/10 一般般

David

於 2024 年 2 月住了 1 晚
Hotel Operations Manager 於 2024年2月9日回覆
Thanks for the review!All the best,Alex

6/10 一般般

George

親子旅遊
喜歡：整潔度
Property was surprisingly nice and clean although lounge was very limited. The beds were very uncomfortable for us all. The very negative point was the price of drinks at the bar. £18 for a gin and tonic and a cup of tea .
於 2024 年 2 月住了 1 晚
Hotel Operations Manager 於 2024年2月13日回覆
Thanks for the kind review, George.All the best, Alex -

10/10 有夠讚

Julie

於 2024 年 1 月住了 1 晚
HOM 於 2024年1月22日回覆
Thanks for the 10/10 rating, Julie. We hope to welcome you back and All the best, Alex - Hotel Operations Manager.

8/10 不錯哦

Charles

商務旅客
喜歡：整潔度、住宿環境和硬體和客房舒適度
Good hotel
Good hotel, comfortable and had all the essential facilities. Aircon/heater unit was not very good and it was chilly at times and I don’t like the fan running when I am in bed but if you turn it off there’s no heat. Parking was £6 per day so another £30 on the cost of a 4 night stay. Good breakfast but limited menu for dinner. Restaurant on the other side of the car park but don’t always want the hassle of going out when working in the evening
於 2024 年 1 月住了 4 晚
HOM 於 2024年1月22日回覆
Charles, thanks for your feedback. We highly apprecite the comments and and thanks for the positive feedback. All the best, Alex - Hotel Operations Manager.

10/10 有夠讚

david

於 2024 年 1 月住了 1 晚
Hotel Operations Manager 於 2024年1月17日回覆
Thanks for the review.All the best,Alex

8/10 不錯哦

Joanna

喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Hotel Operations Manager 於 2024年1月16日回覆
Thanks for the review, Joanna.All the best,Alex

4/10 不太好

Julie

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Dogs barking in night
The double beds were verg small and my son said the sofa bed was uncomfotable. Our main issue was people walking their dogs barking past our room in the night so preventing us from sleeping. The 2nd night was the worst, I was totally shattered and had a 3 hour drive to do so very annoyed.
於 2023 年 12 月住了 2 晚
Hotel Operations Manager 於 2024年1月8日回覆
Thanks for your kind words, Julie.All the best, Alex -

6/10 一般般

Susan

喜歡：員工素質
不喜歡：整潔度
Don't stay here if you have animal hair allergy
Lift not working so had to take ground floor room, which have had animals in. Husband sneezing and wheezing all night, so since you cannot guarantee lift working will not use this hotel again. Shame as location ideal, but cannot risk another night like that.
於 2024 年 1 月住了 1 晚
Hotel Operations Manager 於 2024年1月8日回覆
Susan, we appreciate your review.All the best, Alex -

10/10 有夠讚

Richard

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Hotel Operations Manager 於 2024年1月8日回覆
Richard, thanks for your top marks,All the best, Alex -

8/10 不錯哦

dorota

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Was really clean bathroom and bedding, I'm not really like food...sorry but staff lovely.
於 2024 年 1 月住了 1 晚
Hotel Operations Manager 於 2024年1月8日回覆
Dorota, thanks for your kind review.All the best, Alex -

8/10 不錯哦

Helen

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All the staff were very pleasant, polite and helpful. Really enjoyed breakfast. Carpet in the room I was in, had seen better days and could do with replacing or a steam clean. On the whole a good stay and I would return.
於 2023 年 12 月住了 2 晚
Hotel Operations Manager 於 2024年2月13日回覆
Helen, thanks for the amazing rating. All the best, Alex -

10/10 有夠讚

david

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
- Hotel Operations Manager 於 2023年12月29日回覆
David, thanks for reviewing your recent stay.All the best, Alex

8/10 不錯哦

David

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Good sized room. Limited evening meal options, but Miller and Carter across car park, but booking well ahead needed. Paid parking.
於 2023 年 12 月住了 3 晚
Hotel Operations Manager 於 2023年12月29日回覆
David, thanks for the charming review.All the best, Alex -

8/10 不錯哦

Mrs Kannika

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Hotel Operations Manager 於 2023年12月22日回覆
Thanks for the review!All the best,Alex

10/10 有夠讚

kieran

商務旅客
喜歡：設施服務
於 2023 年 12 月住了 2 晚
Hotel Operations Manager 於 2023年12月29日回覆
Thanks for the 5/5 rating, Kieran.All the best, Alex -

6/10 一般般

Caitlin，Paignton

情侶出遊
喜歡：整潔度
Good hotel location, good price. But the rom was opposite the lift so could hear the lift announcement all night, which was very loud. Breakfast was average, not a lot of choice, food was a little undercooked and pastries were dry
於 2023 年 12 月住了 1 晚
Hotel Operations Manager 於 2023年12月29日回覆
Caitlin, your lovely feedback is welcomed!All the best, Alex -

10/10 有夠讚

真實旅客

喜歡：住宿環境和硬體和客房舒適度
Good value hotel, friendly and helpful staff
於 2023 年 12 月住了 2 晚
Steve, Nights Manager 於 2023年12月17日回覆
Thank you for your feedback, we look forward to welcoming you back soon

10/10 有夠讚

Patricia

於 2023 年 9 月住了 1 晚
Hotel Operations Manager 於 2024年1月8日回覆
Thanks so much for your top marks, Patricia.Hoping to see you again soon. All the best, Alex -

10/10 有夠讚

Joanne

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely friendly staff, good breakfast and staff ver efficient, nice room.
於 2023 年 12 月住了 1 晚
Hotel Operations Manager 於 2023年12月11日回覆
Thank you for the review and feedback, Joanne!We really appreciate the kind words! We shall pass it on to our team as it'll make them all smile! All the best,Alex

10/10 有夠讚

Becky

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic stay
於 2023 年 12 月住了 1 晚
Steve, Nights Manager 於 2023年12月17日回覆
Hi Becky.Thank you for your feedback, we look forward to welcoming you back soon.

10/10 有夠讚

G

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 4 晚
Hotel Operations Manager 於 2023年12月8日回覆
Thank you for the review, G.We really appreciate it.All the best,Alex

8/10 不錯哦

真實旅客

團體旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Hotel Operations Manager 於 2023年12月5日回覆
Thanks for the review, we really appreciate it!All the best,Alex

8/10 不錯哦

Donna

親子旅遊
喜歡：住宿環境和硬體
Paying for the parking is pretty rubbish, but on the whole the experience wasnt too bad.
於 2023 年 11 月住了 1 晚
Steve, Nights Manager 於 2023年11月29日回覆
Hi Donna. Thank you for your feedback, we look forward to welcoming you back soon.

10/10 有夠讚

Joseph

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had a lovely stay . 2 children great value including breakfast. The staff on reception went out of their way to help us
於 2023 年 11 月住了 1 晚
Steve, Nights Manager 於 2023年11月29日回覆
Hi Joseph.I'm pleased to see you had a great stay, we look forward to welcoming you back soon.

8/10 不錯哦

Angela

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All very good I was a bit disappointed with the menu and food in the evening although breakfast was good.
於 2023 年 11 月住了 1 晚
Steve, Nights Manager 於 2023年11月29日回覆
Hi Angela.Thank you for your feedback, we look forward to welcoming you back soon.

8/10 不錯哦

Mark

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 2 晚
Steve, Nights Manager 於 2023年11月21日回覆
Hi MarkThank you for your feedback, we look forward to welcoming you back soon.

8/10 不錯哦

Paula

喜歡：整潔度
於 2023 年 11 月住了 1 晚
Steve, Nights Manager 於 2023年11月19日回覆
H Paula.Thank you for your feedback. We. look forward to welcoming you back soon.

10/10 有夠讚

Jake

於 2023 年 11 月住了 1 晚
Steve, Nights Manager 於 2023年11月16日回覆
Hi Jake.Thank you for your feedback, we look forward to welcoming you again soon.

4/10 不太好

真實旅客

商務旅客
喜歡：整潔度
Awful parking
Chose this hotel due to proximity of motorway for a business trip. I had a brand new hire car. There was not enough parking and there were vans and trailers taking up multiple parking bays. Also, you had to pay for parking, which I did not expect. The machine charges you £6, but if you need to stay longer it gets quite expensive. There is a cafe/bar so you can get an evening meal.
於 2023 年 11 月住了 1 晚
HOM 於 2023年11月14日回覆
Hi, thanks for taking the time to leave a review. Sorry to see your experience didn't live up to expectation. Please drop us a message so we can discuss this. All the best, Alex - Hotel Operations Manager.

10/10 有夠讚

Amanda

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
First stay
We chose this hotel for convenience as flying from Exeter airport the next morning. Reception staff were very friendly and welcoming, room had all needed amenities and bed was so comfortable. Breakfast was included making this a great value stay. Will definitely stay here again.
於 2023 年 11 月住了 1 晚
Hotel Operations Manager 於 2023年11月9日回覆
Thank you for the review, Amanda.We really appreciate your feedback and are so glad that you loved your stay with us.Our team does their very best to ensure that you have an amazing time when here with us and we can't wait to welcome you back with us again soon!All the best,Alex