We checked in and when we went into the room, it smelled like dog. We did not bring a pet, nor did we request a pet-friendly room. We had to agree that we would NOT have pets in the room. We tried turning the A/C on high and opening the window, but it didn't help with the smell. Because we were in the room longer than 15 minutes, we could not get a refund. We left anyway, it was not acceptable. If you have dogs and don't mind the smell, you probably will find it acceptable. We could not.