住宿設施服務

恩德培萬豪普羅蒂飯店的評分

4 out of 5
恩德培萬豪普羅蒂飯店
36-40 Sebugwawo Drive, Entebbe Road, Entebbe, Wakiso

評論

8.8

有夠讚

10 分,有夠讚;85 則評論中有 46 則" "
8 分,不錯哦;85 則評論中有 30 則" "
6 分,一般般;85 則評論中有 6 則" "
4 分,不太好;85 則評論中有 2 則" "
2 分,很糟糕;85 則評論中有 1 則" "

8.8/10

整潔度

9.2/10

員工素質

8.2/10

設施服務

8.4/10

住宿環境和硬體

8.2/10

環保程度

評論

10/10 有夠讚

Nancy

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The view from my room was beautiful - overlooking Lake Victoria. The room was comfortable and spacious. The staff was friendly and responsive. I highly recommend staying at Protea.
於 2024 年 4 月住了 1 晚
Florence 於 2024年5月14日回覆
Dear Nancy,Thank you for your words of appreciation on the feedback you shared during your recent stay at Protea Hotel by Marriott Entebbe. We are delighted to receive your compliments. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. We look forward to welcoming you to Protea Hotel by Marriott Entebbe and to hearing from you again!

8/10 不錯哦

Louis

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely hotel with a lovely view of Lake Victoria
於 2024 年 5 月住了 3 晚
Florence 於 2024年5月12日回覆
Dear Louis,Thank you for the feedback you shared with us during your recent stay at Protea Hotel by Marriott Entebbe. We are delighted to receive your compliments.It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. We look forward to welcoming you to Protea Hotel by Marriott Entebbe and to hearing from you again!

10/10 有夠讚

Linda

團體旅遊
喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Florence 於 2024年3月8日回覆
Dear Linda,Thank you for your feedback during your recent stay at Protea Hotel by Marriott Entebbe. We are delighted to receive your compliments.It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. We look forward to welcoming you to Protea Hotel by Marriott Entebbe and to hearing from you again!Kind regards,Florence

6/10 一般般

Nicholas

喜歡:員工素質
不喜歡:客房舒適度
Good location, lots of flies
Very good location near Entebbe airport. Rooms were ok, shower was very nice. Bugs/flies got into the room at night and made it very hard to sleep.
於 2024 年 1 月住了 1 晚
Florence 於 2024年1月11日回覆
Dear Nicholas,Thank you for sharing your feedback during your recent stay at Protea Hotel by Marriott Entebbe.Meeting and exceeding GUESTS' expectations can only be achieved through efficient and friendly, personalized service. Your comments, together with the others we receive, are being analyzed and will be instrumental in helping us to maintain and improve, where necessary, our standards of service and facilities. Please accept my sincere apologies for any inconveniences you experienced in regard to the flies. However, please note that because of nature we do not have control over lake flies, but we always advise our Guests to always keep the doors closed since they are so much attracted to the lights. We confirm therefore that your comments have been addressed to the Hotel Leadership.We hope that you will be staying with us again soon whenever your travels bring you back to the area. Kind regards,Florence

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderfully Relaxing
We had a very nice stay. The room and everywhere we went in the hotel was very clean. The staff were very kind, helpful, and professional. The outdoor dining was so relaxing, and the view of Lake Victoria was just amazing. I wish we could have stayed longer.
於 2023 年 11 月住了 1 晚
Florence 於 2023年11月8日回覆
Dear Beloved GUEST,Thank you for your words of appreciation in regard to the feedback that you shared with us during your recent stay at Protea Hotel by Marriott Entebbe. We are delighted to receive your compliments. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. We look forward to welcoming you to Protea Hotel by Marriott Entebbe and to hearing from you again!Kind regards,Florence

10/10 有夠讚

Steven

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 1 晚
Flonak 於 2023年7月31日回覆
Dear Steven,Greetings from Protea Hotel by Marriott Entebbe. It is our pleasure to know that you enjoyed your stay with us. We hope to see you again when your travel allows you.

10/10 有夠讚

Stacy,Inglewood

喜歡:整潔度、員工素質和住宿環境和硬體
Lovely time all the staff were sooo friendly and helpful loved my time here!! Special shout-out to the breakfast crew!! Y’all are all awesome .. and I temper your guests name and preferences are priceless..also another huge shoutout to the bar crew!! David, John, Fred and Simon are theee best!!
於 2023 年 7 月住了 3 晚
Flonak 於 2023年7月25日回覆
Dear Stacy,Thank you for taking the time to share with us your feedback after your recent stay with us at Protea Hotel by Marriott Entebbe.I am delighted to hear that the STAFF were so friendly and efficient. Your commendations of David, John, Fred and Simon in particular are highly valued, and I wish to assure you that we have congratulated them for doing such an outstanding job!GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments are therefore much appreciated, and we hope to have the privilege of welcoming you to Protea Hotel by Marriott Entebbe again soon.

10/10 有夠讚

Herbert

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 1 晚
Flonak 於 2023年7月17日回覆
Dear Herbert,Thank you for your feedback and thank you for staying with us.We are happy to hear that your stay with us was good and can't wait to welcome you back.

6/10 一般般

søren

商務旅客
喜歡:員工素質
不喜歡:住宿環境和硬體
於 2023 年 3 月住了 1 晚
CHAKIB 於 2023年3月15日回覆
Dear Soren,Thank you for sharing your feedback regarding your stay at Protea Hotel by Marriott Entebbe.We hope you choose to stay with us again when your travels bring you back to Entebbe.

10/10 有夠讚

Ray

於 2023 年 2 月住了 1 晚
CHAKIB 於 2023年3月7日回覆
Dear Ray,Thank you for your positive feedback regarding your stay at Protea Hotel by Marriott Entebbe.We look forward to welcoming you back when your travels bring you back to Entebbe

2/10 很糟糕

Bradley

家庭旅遊
Our flight to Entebbe were canceled by the airline so never got to the hotel. We have tried to get a refund of our prepaid reservation but we have received no feedback so far on our request. We will continue to rate this property negatively until we get a response. Please contact me immediately.
於 2022 年 7 月住了 2 晚

10/10 有夠讚

Patrick

於 2022 年 5 月住了 1 晚

10/10 有夠讚

Clinton,RESTON

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This hotel is on the shore of Lake Victoria and the views are spectacular! Staff are amazing - really enjoyed my stay over
於 2022 年 5 月住了 1 晚
CHAKIB 於 2022年5月7日回覆
Dear Clinton, Thank you for your positive feedback regarding your stay at Protea Hotel by Marriott Entebbe. We have congratulated the staff for the great service they provided during your stay. We look forward to welcoming you back when your travels bring you back to Entebbe . Regards, Charles

10/10 有夠讚

Alpha Oumar

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good
於 2022 年 4 月住了 1 晚
CHAKIB 於 2022年5月7日回覆
Dear Alpha, Thank you for taking time to write feedback regarding your stay at Protea Hotel by Marriott Entebbe. It always rewarding to receive positive feedback from people who matter- You! I have shared you feedback with the staff and congratulated them for the wonderful service provided during your stay. We look forward to accommodating you again when your travels brings you back to Entebbe. Regards, Charles

10/10 有夠讚

robert

於 2022 年 3 月住了 1 晚
CHAKIB 於 2022年3月22日回覆
Dear Robert, Thank you for your good feedback received. We thank your for choosing Protea Hotel by Marriott Entebbe for your accommodation. We look forward to hosting you again when your travels bring you back to Entebbe.

8/10 不錯哦

Ravi

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 2 月住了 2 晚
CHAKIB 於 2022年2月28日回覆
Dear Ravi, Thank you for your feedback regarding your recent stay at Protea Hotel by Marriott Entebbe. We look forward to welcoming you back when your travels bring you back to Entebbe.

10/10 有夠讚

Kerri

家庭旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
It was all great! The Restaurant had great food!
於 2021 年 12 月住了 2 晚
CHAKIB 於 2022年1月4日回覆
Dear Kerri, On behalf of the entire hotel TEAM, I want to thank you for sharing about your recent stay at Protea Hotel by Marriott Entebbe. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire Protea TEAM as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 不錯哦

Phiona

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 9 月住了 1 晚
C 於 2021年9月24日回覆
Dear Phiona , Greetings and thank you for good feedback regarding your recent stay at Protea Hotel by Marriott Entebbe. We look forward to welcoming you again when your travels bring you back to Entebbe.

10/10 有夠讚

Ines

於 2021 年 1 月住了 7 晚
CK 於 2021年2月18日回覆
Dear Ines, Thank you for your good feedback regarding your stay at Protea Hotel by Marriott Entebbe. We look forward to welcoming you again when your travels bring you back to Entebbe

6/10 一般般

真實旅客

商務旅客
不喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2020 年 10 月住了 3 晚
C 於 2020年10月28日回覆
Dear Guest, Thank you for your good feedback regarding your recent stay at Protea Hotel by Marriott Entebbe. We look forward to accommodating you again when your travels bring you back to Entebbe.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Location close to the airport and close to good restaurants. Beautiful lobby, clean and spacious room with lovely view of the lake. Nice pool.
於 2020 年 10 月住了 2 晚
C 於 2020年10月28日回覆
Dear Guest, Thank you for your words of appreciation in regard to your recent stay at Protea Hotel by Marriott Entebbe. GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments are much appreciated, and we hope to have the privilege of welcoming you to Protea Hotel by Marriott Entebbe again soon.

10/10 有夠讚

Ralf,Berlin

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Super Lage direkt am Victoriasee. Zuvorkommender Service.
於 2020 年 10 月住了 1 晚
C 於 2020年10月20日回覆
Dear Ralf, Thank you for the good feedback regarding your recent stay at Protea Hotel by Marriott Entebbe. We look forward to accommodating you again when your travels bring you back to Entebbe.

10/10 有夠讚

Erin

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice location and comfortable
The WiFi was a little slow, otherwise we got a great rate and enjoyed our air-conditioned room, our balcony with a few of the lake and sitting lake site during the afternoon.
於 2020 年 3 月住了 2 晚
Charles 於 2020年3月17日回覆
Dear Erin, Thank you for your positive feedback regarding your stay with Protea Hotel by Marriott Entebbe. We look forward to welcoming you back when your travels bring you back to Entebbe.

10/10 有夠讚

Harish,London UK

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Location of the property right in front of Lake Victoria
於 2020 年 3 月住了 2 晚
Charles 於 2020年3月14日回覆
Dear Harish, Thank you for your positive feedback about your stay with Protea Hotel by Marriott Entebbe. We look forward to welcoming you back when your travels bring you back to Entebbe.

10/10 有夠讚

Suzana,Richmond, VA

喜歡:整潔度、員工素質和住宿環境和硬體
I stay at this hotel every time I leave Uganda and it never disappoints!
於 2020 年 2 月住了 1 晚
Charles 於 2020年2月28日回覆
Dear Suzana, Thank you for taking time to give us good feedback about your stays at Protea Hotel by Marriott Entebbe. We hope to have a privilege of welcoming you to Protea Hotel by Marriott Entebbe again.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體
Very nice staff, great service. Beautiful views from the lobby and restaurant. What a nice place to stay. Good security. Reasonable rates. Great airport pickup. Nothing to complain about when you compare to other places in Entebbe or Kampala. Very Euro bed (hard).
於 2020 年 2 月住了 2 晚
Charles 於 2020年2月28日回覆
Dear our valued Guest, Thank you for your words of appreciation, we are delighted to receive your compliments and we will certainly congratulate the staff for their good service . We look forward to welcoming you to Protea Hotel by Marriott Entebbe and hearing from you again!

4/10 不太好

Brandon

商務旅客
喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2020 年 1 月住了 1 晚
Charles 於 2020年2月28日回覆
Dear Brandon, It was pleasure to accommodate at Protea Hotel by Marriott Entebbe . We look forward to welcoming you back when your travels bring you back to Entebbe.

10/10 有夠讚

真實旅客

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Helt fantastiskt
於 2019 年 12 月住了 1 晚

8/10 不錯哦

真實旅客

商務旅客
喜歡:員工素質和客房舒適度
Good option near Lake Victoria
Room was clean and up-to-date but the property was outdated with dirty carpet in some of the common areas. Good view of Lake Victoria from both rooms and property. Workout area was very new and a nice addition. Pool and spa on site were a nice option to have.
於 2019 年 11 月住了 6 晚
Charles Kibugo 於 2019年11月25日回覆
Dear valued Guest, We are delighted to have been your chosen hotel during your recent stay in Entebbe. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Protea Hotel Entebbe and we hope you choose to create more memories with us whenever your travels bring you back to Entebbe. Sincerely, CHARLES KIBUGO

10/10 有夠讚

Yvette

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 1 晚
Charles Kibugo 於 2019年11月25日回覆
Dear Yvette, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Protea Hotel Entebbe. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Protea Hotel Entebbe and we hope you choose to create more memories here whenever your travels bring you back to Entebbe. Sincerely, Charles Kibugo

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I was staying an extra night in Entebbe alone after a group trip all over Africa. I wanted a place I knew was safe and close to airport with a shuttle to get me there. I had almost a full day to relax so I was also looking for a place with a view and quiet. This was perfect. The staff is amazing... front desk, room service, dining room, fitness center, massage therapist, store clerk and shuttle driver! All of them... all wonderful. Bed was comfy, water was hot, room was perfect temperature, breakfast was wonderful, massage was relaxing...it was all great!!
於 2019 年 10 月住了 1 晚
Charles Kibugo 於 2019年11月25日回覆
Dear our Valued guest, Thank you for choosing the Protea Hotel Entebbe for your recent travels to Entebbe. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon! Kind regards , Charles Kibugo

8/10 不錯哦

Eva,Los angeles

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great. Staff is friendly and accommodating! ThankYou!
於 2019 年 10 月住了 1 晚
Charles Kibugo 於 2019年11月25日回覆
Dear Eva, Thank you for Choosing Protea Hotel by Marriott Entebbe for you accommodation. We appreciated your business and value your feedback . Your comments about the staff have been shared with the hotel team and thanked them for providing an outstanding service during your stay. Thank you for staying with Protea Hotel by Marriott Entebbe, we look forward to welcoming you back when your travels bring you back to Entebbe Kind regards, Charles Kibugo

10/10 有夠讚

Todd

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 1 晚
Charles Kibugo 於 2019年11月25日回覆
Dear Todd, Thank you for your good feedback and thank for choosing Protea Hotel by Marriott Entebbe for your accommodation. We look forward to welcoming you back when your travels bring you back to Entebbe Kind regards, Charles Kibugo

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
the room and service were exceptionally good. And the location as good as one can hope for ... right on Lake Victoria and about a 5 minute drive to the airport.
於 2019 年 10 月住了 1 晚
Charles Kibugo 於 2019年10月23日回覆
Dear Valued GUEST, Thank you for your good feedback received following your recent stay at Protea Hotel by Marriott Entebbe , it is always rewarding for the TEAM to receive such positive GUEST feedback. We look forward to welcoming you back when your travels bring you back to Entebbe.

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
スタッフが皆さん感じよく、先々を考えてくれるような方々でした。
於 2019 年 10 月住了 1 晚
Charles Kibugo 於 2019年10月23日回覆
Dear Valued GUEST, Thank you for your good feedback received following your recent stay at Protea Hotel by Marriott Entebbe , it is always rewarding for the TEAM to receive such positive GUEST feedback. We look forward to welcoming you back when your travels bring you back to Entebbe.

8/10 不錯哦

M M

喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 5 晚
Charles Kibugo 於 2019年10月10日回覆
Dear our Valued GUEST, Thank you for you good feedback about your stay at Protea hotel by Marriott Entebbe. We look forward to welcoming back when your travels bring you back to Entebbe.

8/10 不錯哦

真實旅客

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Picked me from the airport at a very late hour without hassle even when the flight overlayed. However, the breakfast service was a bit slow.
於 2019 年 9 月住了 1 晚
Charles Kibugo 於 2019年10月10日回覆
Dear our Valued GUEST, Thank you very much for your feedback about your stay, will relay the same to the night STAFF for the good work done. We do sincerely apologize for slow pace of service at the breakfast area , i have shared this feedback with the responsible TEAM members to ensure that this shortfall if rectified. We thank you for choosing Protea Hotel by Marriott Entebbe for your stay. We look forward to welcoming you back when your travels bring you back to Entebbe.

4/10 不太好

真實旅客

情侶出遊, 商務旅客
不喜歡:員工素質
The whole experience Right from checkin was so poor. Staff have no customer. Went to the restuarant for dinner and sat for over 30mins without being attended to. Staff are simply not trained. Quite a poor experience for a Marriott!
於 2019 年 8 月住了 1 晚
Charles Kibugo 於 2019年10月10日回覆
Dear our Valued GUEST, Thank you for taking time to share your valuable feedback. The experience you described is not characteristic of the level of service Protea Hotel by Marriott Entebbe is striving to provide, for this we do sincerely apologize. I would like to assure you that your feedback is shared with the Management TEAM and remedial action is being taken to ensure that our GUESTS do not get such bad experience again. We thank you for choosing Protea Hotel by Marriott Entebbe for your accommodation. We look forward to welcoming you back when your travels bring you back to Entebbe.

10/10 有夠讚

Cosmopolitan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 1 晚
Charles Kibugo 於 2019年8月27日回覆
Dear our Valued GUEST, Thank you for you good feedback about your recent stay at Protea Hotel by Marriott Entebbe. We look forward to welcoming you back the next time you visit Entebbe

10/10 有夠讚

Jacob V

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect!
Great hotel, great location on the coast of Lake Victoria and less tha 10 minutes from the airport, great food and good service. Would definately be my choice again if I came to Entebbe.
於 2019 年 7 月住了 1 晚
Charles Kibugo-Front Office Manager 於 2019年8月27日回覆
Dear Jacob, Thank you for your glowing feedback about your recent stay at Protea Hotel by Marriott Entebbe. your good comments about about food and the service are well received , i will congratulate the team for the good work. We look forward to welcoming you back when your travels bring you back to Entebbe.

10/10 有夠讚

真實旅客

於 2019 年 7 月住了 1 晚
Charles Kibugo 於 2019年8月27日回覆
Dear Valued Guest, Thank you for you good feedback about your stay at Protea Hotel by Marriott Entebbe . We look forward to welcoming you back when your travels bring you back to Entebbe.

10/10 有夠讚

Brenda

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Convenient and comfortable!
Good service and convenient to the Entebbe airport. The staff were great. Rooms were comfortable. And food was great!
於 2019 年 6 月住了 1 晚
Charles Kibugo- Front Office Manager 於 2019年6月5日回覆
Dear Brenda, Thank you for for taking the time to give us feedback about you stay at Protea Hotel by Marriott Entebbe. I am delighted to read that our services were good and convenient, food was good, comfortable rooms and that the staff were great . I wish to assure you that i have congratulated the team for doing an outstanding job during your stay. We thank you for choosing Protea Hotel by Marriott Entebbe for your stay and we hope to have a privilege of welcoming you to Protea hotel by Marriott Entebbe again soon.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Liked tge location' next to the lake. Beautiful views.
於 2019 年 4 月住了 1 晚
Charles Kibugo 於 2019年4月17日回覆
Dear our valued GUEST, Thank you for your good feedback about your stay with Protea Hotel by Marriott Entebbe. We hope to see you again when your travels bring you back to Entebbe.

8/10 不錯哦

Marissa

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Friendly Service, Convenient Location
Great hotel near the airport, comfortable rooms. Don't miss their curries in the restaurant. Take a dip in the pool while enjoying a view of Lake Victoria and the colorful lizards around the property. Very friendly customer service.
於 2019 年 3 月住了 1 晚
Charles Kibugo 於 2019年3月14日回覆
Dear Marissa, Thank you for choosing the Protea Hotel Entebbe for your recent travels to Entebbe. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” Thank you again for taking the time to provide your feedback and we look forward to serving you again soon!

8/10 不錯哦

Marissa

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Hotel, Great Service
Very friendly service, clean rooms, great pool and view overlooking the lake. 5 minutes from the airport but doesn't feel like an airport hotel. Free pick up/drop off at airport.
於 2019 年 3 月住了 2 晚
Charles Kibugo 於 2019年3月14日回覆
Dear Marissa, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Protea Hotel Entebbe. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Protea Hotel Entebbe and we hope you choose to create more memories here whenever your travels bring you back to Entebbe.

8/10 不錯哦

真實旅客

喜歡:員工素質、住宿環境和硬體和客房舒適度
Overnight Stay close to the airport
We needed an overnight stay close to the airport: it was perfect for that. Nice staff and great views over lake Victoria. However, cleanliness could improve.
於 2019 年 2 月住了 1 晚
Charles Kibugo 於 2019年2月24日回覆
Dear our Valued, Thank you for your feedback during your stay with us . your concern about cleanliness is well noted and directed towards the relevant TEAM members and corrective action is being taken to rectify the shortcomings . The positive feedback regarding our STAFF and location is also much appreciated . We thank you for choosing Protea Hotel by Marriott Entebbe for your accommodation . Should you require any further assistance from our side, please do not hesitate to contact us.

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
friendly staff, free upgrade, great food, cool breeze
於 2019 年 2 月住了 1 晚
Charles Kibugo 於 2019年2月24日回覆
Dear our Valued GUEST, Thank you for taking time to give us feedback about your stay with us . I am delighted to hear that the STAFF were so friendly and the food was great. I wish to assure you that we have congratulated the STAFF for doing an outstanding job. We thank you fore choosing Protea Hotel by Marriott Entebbe for your stay. Should you require further assistance from us , please do not hesitate to contact us.

8/10 不錯哦

Bonnie

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 1 晚
Charles Kibugo 於 2019年2月22日回覆
Dear Bonnie, Thank you for your good feedback and thank you for staying with Protea Hotel by Marriott Entebbe. We look forward to welcoming you back when your travels bring you back to Entebbe

10/10 有夠讚

Edward,New York, NY

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Check-in was really smooth and even got an email prior to my arrival, so they can come pick me up at the airport. Staff were already waiting for me there as I exited. Really amazing experienced. It's my 2nd time staying at this hotel and will be staying here again in the future as well.
於 2018 年 10 月住了 1 晚
Charles Kibugo 於 2018年12月19日回覆
Dear Edward, Thank you for staying with Protea Hotel by Marriott Entebbe and thank you for your good feedback about your stay. We look forward to welcoming you back when your travels bring you back to Entebbe

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體
於 2018 年 10 月住了 3 晚
Charles Kibugo 於 2018年12月19日回覆
Dear our valued GUEST, Thank you for your good feedback and thank you for considering Protea Hotel by Marriott Entebbe for your accommodation. We look forward to welcoming you back .