"We stayed two nights during the off season (May 2026). There were very few guests staying at the resort. There were not enough towels, etc. for two people and I had to call for more supplies. I asked that they be dropped off inside the door as we would be gone most of the day. They were left on the ground in front of our door on a rainy day (they were in a plastic bag). No room service was done during our stay (beds weren't made, used towels not exchanged). I called the front desk and was told room service was only completed upon request. They should have told us that at check in time. Although the front desk employees were friendly and professional, the operating policies were not acceptable. I would not recommend this resort hotel."