艾拉山天堂飯店是否有游泳池？

是的，此住宿設有3 座室內游泳池和兒童游泳池。

艾拉山天堂飯店是否允許攜帶寵物？

很抱歉，此住宿恕不允許攜帶寵物。

艾拉山天堂飯店的停車費用是？

此住宿提供免費代客停車服務。

艾拉山天堂飯店的入住登記時間是？

入住登記開始時間：11:30；入住登記結束時間：20:00。特定時段提供延遲入住服務。

艾拉山天堂飯店是否提供到機場的接駁車服務？

是的，住宿提供機場來回接駁車服務 (應要求提供服務)。收取 USD8000 的費用，按每輛車計費。

艾拉山天堂飯店位於何處？

這家 Spa 飯店式公寓位於埃拉，距離拉瓦那瀑布、基塔爾艾拉瀑布和Suwadivi 阿育吠陀健康中心不到 5 公里。艾拉自然步道和基納朗茶廠也在 5 公里內。

艾拉山天堂飯店評語、優惠和相片 2025

Q: 艾拉山天堂飯店是否允許攜帶寵物？

很抱歉，此住宿恕不允許攜帶寵物。

Q: 艾拉山天堂飯店的停車費用是？

此住宿提供免費代客停車服務。

2/10 很糟糕

Rahamat

家庭旅遊

2024 年 12 月 31 日

不喜歡：整潔度和客房舒適度

Worst hotel in this universe

The worst hotel in the entire universe..toilet smelling..gave used soap wrapped in tissue, no fridge, no vanity, broken shower head, to go to toilet, have to cross wet shower floor, flies sitting all over breakfast food, no tissue, no face towel, no hand towel, reception did not talk, did not provide any information, asked bell boy about dinner, he said buffe, but when went to restaurant, no buffe..only fried rice and pasture..had to abandon the restaurant and went for dinner in the town. Booked for 2 night but had to change the hotel after 1 night..cannot stay in this horrible hotel..will ask hotels.com to refund my money..This hotel is worth nothing.

於 2024 年 11 月住了 2 晚

2/10 很糟糕

Mohamad

家庭旅遊

2024 年 7 月 14 日

不喜歡：整潔度、設施服務和住宿環境和硬體

Very dirty. Terribly dirty. Very old. Pictures on Expedia don't match reality. Bugs everywhere. Toilet fixtures old and damaged. We couldn't even shower. Wifi terrible. I am trying to file a claim on this property for misleading and showing wrong information while booking.

於 2024 年 7 月住了 1 晚

4/10 不太好

Chamila

家庭旅遊

2024 年 3 月 1 日

不喜歡：整潔度、設施服務和住宿環境和硬體

Beautiful view but hotel is run down. Rooms were huge but there were bugs. The room pools were stagnant water and very dirty. Lots of stairs made it hard for elderly parents to navigate. Bathrooms were not clean and ver unpleasant

於 2024 年 2 月住了 1 晚

4/10 不太好

Susan

2024 年 1 月 30 日

不喜歡：客房舒適度

The hotel is tired and dusty. Everything was old and faded. The rooms may once have been grand and that has faded. Even though I had booked 2 nights and paid the room I booked wasn’t available when I arrived. The food was ordinary.

於 2024 年 1 月住了 2 晚

6/10 一般般

Angela

團體旅遊

2024 年 1 月 17 日

不喜歡：整潔度

NEvER AGAIN

When we got to the hotel they 1st said they didn't do hotel's. Com so i was about to cancel my credit card as i thought i had been scammed had i done so it would have been very inconvenient. After 20 minutes of panicking the manager came over and said we did have a booking. If i had not paid upfront i would have walked out NOT HAPPY 😡

於 2024 年 1 月住了 2 晚

10/10 有夠讚

Nina，Münstrr

情侶出遊

2020 年 2 月 23 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

What a stunning View! We loved staying here, it was pretty good. Staff very caring

於 2020 年 2 月住了 2 晚

6/10 一般般

Angie Mui Gek

團體旅遊

2020 年 1 月 3 日

喜歡：整潔度和員工素質

不喜歡：住宿環境和硬體和客房舒適度

We have 3 rooms and we have wow out of the 2 rooms. One room was upgraded which we are thankful, but was too huge till it is kinda scary, there is a Swimming pool in the room. The other room has mountain insides the room, which we were alarmed too when we open the door, u see rocks insides the room. There is no internet connection in the room and the lobby internet was very weak too.

於 2019 年 12 月住了 1 晚

8/10 不錯哦

Mohamed azeer

家庭旅遊

2019 年 12 月 26 日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

於 2019 年 12 月住了 1 晚

4/10 不太好

真實旅客

情侶出遊

2019 年 11 月 16 日

不喜歡：整潔度、設施服務和住宿環境和硬體

The location of the hotel and view from the balcony is excellent. This hotel should have a lift. TV does not work. Bed is comfortable. Food quality is poor. Staff is quite courteous. Bathrooms are terrible.

於 2019 年 11 月住了 1 晚

8/10 不錯哦

真實旅客

團體旅遊

2019 年 10 月 19 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

The service and staff were beyond fantastic. Everyone was so helpful and caring.

於 2019 年 10 月住了 3 晚

艾拉山天堂飯店

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