Villas in Elapatha

"SUPER friendly and accommodating staff. I made my booking earlier in the day but it hadn’t come through their system they totally took me in and showed me to my room right away. It was spacious and the hot water worked. Very close to the base of the Adam’s Peak hike so can start the hike from the hotel’s doorstep. Had a wonderful breakfast on their outdoor porch after my hike. I’d recommend this hotel to any travelers visiting the Sri Pada area. "

"Our room was automatically upgraded to one with A/C. The room was spacious and clean. The staff were great; they were friendly, and accommodated our early morning request for tea and coffee. They also organized great natiralist guides for our walking tours in and around the rainforest. Thank you very much!!!"

"The journey from the airport to the resort was long and extremely bumpy, which made it quite unpleasant. While the resort is located near the tea plantation, there wasn’t a meaningful walk-through to experience tea picking or interaction with the tea pickers. The resort itself was acceptable, though I experienced some unusual issues in my room on two occasions. On the first night of my check in, my luggage could not be unlocked until the next morning. There’s also another particular evening whereby each time I yawned, all the lights would unexpectedly switched off. It was strange and inconvenient. On a positive note, the dining options were relatively good and enjoyable. The serving staff were very hospitable and pleasant as well. Overall, the stay was average and did not fully live up to expectations."

"Stay away! It was the worst experience of my whole stay in Sri Lanka. I booked that hotel for 1 night. I noticed that they have a policy for late check in (after 9pm) so on the way I tried to contact them because I was afraid if I will be able to get over there on time. Me and my driver called them several times for hours before my arrival without any result. Finally we got over there about 8:30 pm but there was nobody there and all seemed like closed. We were walking around and calling for help. Finally, a man showed up and really wanted to help us. He asked us to wait and said he'll get the manager. He was trying and trying but the manager didn't respond at all so we were left in the middle of jungle without a room to stay. Fortunately we found another place. The next day I contacted Expedia to get my refund since we didn't get the room. They tried to contact the manager with no results either, after a couple of days they told me the property refused the refund. Expedia offered $25 reward. I also send an email to the property, they never responded. I am traveling around the world and never had a situation like that. Things happens and I always try to be patient and understandable but this situation shows that the property doesn't deserve over 4* reviews. I've heard that they've hired a new manager not so long ago who has an alcohol problems so be careful if you choose them!"