The beds were so comfortable and clean. I enjoyed the room however would have liked a fridge or microwave, but still amazing
Heidi
於 2024 年 6 月住了 1 晚
2/10 很糟糕
D. Karen,Tyler
商務旅客, 親子旅遊
2024年6月9日
不喜歡:員工素質、設施服務和住宿環境和硬體
Hotel in poor repair, limited staffing and unavailable food & beverage services. Even worse, nobody seemed to care. We left within 6 hrs of arrival and moved to an adjacent hotel where service was excellent. Not at all what we expect from Hilton properties. 😞
D. Karen
於 2024 年 6 月住了 4 晚
10/10 有夠讚
david,El Paso
2024年6月7日
喜歡:整潔度和員工素質
david
於 2024 年 6 月住了 1 晚
2/10 很糟糕
Maribel
家庭旅遊, 親子旅遊
2024年6月5日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had such high hopes to be able to explore El Paso and stay at this hotel. It was a mess upon check in. We were told it’s $18 to stay per night for parking and the only option was a small crowded garage that was so ghetto you are told take a ticket (the machine is out of order) and not to put the hotel card or any credit card in but to push help for exit so the front desk can let you out. We went to our room that had zero hand soap, looked outdated and was 78 degrees on a 100 degree day in Texas. We turned down the A/C unit…..and it never lowered. By midnight, we couldn’t sleep in the almost 80 degree room with our two small children. Utter misery. I finally went downstairs to see if we could change rooms and that was one good thing. There’s a small cafe with items for purchase that’s only open in the morning so it does nothing for the customers who are staying for the evening. The restaurant downstairs is pricey and not worth it. There’s not much within walking distance as advertised on the hotel website. This was a complete waste of a stay and we will NEVER stay again. 100 percent do not recommend.