Find hotels in El Lago, Houston

"Location is beautiful. Rooms were very nice. Staff are very friendly, polite and helpful. Now as far as parking I feel like close parking spots should be for the people that are actually renting rooms. Day pass families should park somewhere else. Also day pass people should have a time limit on their passes. If the water park is open from 10am-8pm they should be allowed to stay for half the time so the actual guest can enjoy their amenities. My family wasn’t able to enjoy the pool because it was literally full from open to close. Water park was a cluster complete chaos. Breakfast was ok. Buffet style. But not much to choose from. 3 adults and 1 child over 12 $100 for one meal. Everything is way too over priced. Would I go back with what I know now??? No I wouldn’t "

"It was pool looked a little bit dirty but it has and was raining and winded at thet time i was there"

"Good breakfast "

"The room smelled like dog urine. And I called the front desk for pillows & they didn’t have any available. Said they were all spoken for. The fold out couch/ bed was broke. And matress was awful. AC barely worked."

"I have stayed at this property multiple times. This was probably the worst experience I’ve had so far. There were dead bugs in the bathroom of our room. That’s not such a big deal. The first night, there was a family across the hall with children running around in and out of their room. The child screamed and yelled for almost four hours. The next night there was a terrible odor in the hallways. It smelled like sewer or a broken toilet. It was a terrible smell. Also, no one checked on the room during the entire visit. There was no trash removal and only a small trash can. The kitchenette was missing essential items such as cutlery and bowls. I know we are charged a $50 deposit at check in, so I hope the staff were aware that the room was not fully stocked. Finally, they were renovating a room across the hall. I get that renovation is essential to the upkeep of the property, but it really made the stay uncomfortable with people coming and going at all hours, from early in the morning until after 6:00."

"Would recommend! Staff very friendly and helpful and facility is very clean."

"The staff at this hotel went above and beyond. The two nights I was there I was sick and there to get evaluated by MD Anderson, your lovely hostess at the front and her friend prayed for me and made me feel comfortable. The next day I happen to stop the cleaning lady to ask for a blanket because I was freezing. She came into the room could figure out why the thermostat would not go higher. She got someone else and they both came to look at it and fixed it for me and forever grateful for the kindness your staff show. "

"Great "

"Parking is made easy and covered. Staff is responsive and cordial. I stayed here twice before, and I can honestly say they have stepped up their game with the cleanliness and the nice fragrance throughout the property. I will continue to give them my family’s business. Well done!"