El Batey Vacation Rentals

"Staff needs better training and dealing with customer requests. They need to have a back up plan when their system is down. The food was great."

"Very modern"

"For some time now I wanted to book a room at this hotel and it was always completely booked every time. But now I understand why, this is one of the most beautiful properties in the area. Check in was very easy the staff was very very friendly my room had all the amenities I needed and some and it was very very quiet at night. They also have a nice restaurant downstairs that serves some good food and it's in the middle of everything. So you can pretty much walk where you need to or take a moto a short distance. Also I want to say again that the staff was very nice and friendly especially Ms Yanni she was so inviting and friendly and her energy and the way she loves to do her work is incredible from the moment I checked in she was helping me get things together with my room for a better experience and every time I seen her she was very happy and helpful. I would definitely stay here again with no hesitation."

"Oui"

"La habitación esta en malas condiciones el baño tiene problema de filtración y salidero de agua contante en la ducha"

"The food was quite bad. We tried all three restaurants but did not have a single good meal. We aren’t picky. It was just not good."

"I was in Select … unfortunately the experience was very disappointing overall. While the beach itself is absolutely beautiful and probably the only real highlight of the property, almost everything else fell far below expectations. The amenities are extremely minimal. No premium alcohol. The “gym” is basically just a tiny room with a few random weights and one treadmill. There is barely enough space for more than two people at a time, and it definitely not a proper fitness center. For anyone who values training or decent facilities while traveling, this will be a major letdown. Another big issue was the complete lack of room service, which is something many travelers expect from a resort experience. The food quality was also poor throughout the stay. Meals lacked variety, flavor, and overall quality. After a couple of days it became difficult to even look forward to eating there. The service from the staff was probably the most frustrating part. Customer service felt careless and unorganized. At one point I was literally locked out of my room because the batteries in the electronic door lock had died. Instead of handling the situation quickly and professionally, it took much longer than it should have and nobody seemed particularly concerned. Overall, this hotel has potential because of the beautiful beach location, but the poor service, weak amenities, bad food, and lack of attention to guest experience made this stay disappointing. I would not return or recommend"

"The rooms are not well maintained at all. Water leaked from the bathroom ceiling. There was mold in the bathroom. The rooms are in need of updating. Linen is old and needs replacing."

"The property needs some maintenance and improvements. "