4/10 不太好
Bob，London
2018年9月11日
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Pretty location....pity about the service.
Nicely situated just outside the town of Eger about 2 hours out of Budapest. But poor quality staffing meant that corridors to rooms were never cleaned (Same piles of dust on the stairs throughout 4 days). Tiny bath towels. No clean towels or bath mats provided at all. No spare toilet rolls....1 per room. Four shower cap boxes in bathroom but only one contained a shower cap!...the rest were empty. Soap only available from a dispenser. Requests for room service or poolside service for sandwiches etc (as they advertise 24/7) were met each time with a curt: "No!" (No explanation provided just 'No!'). TV/Radio only in Hungarian language. Check-out muddled; they had no record of my advance payment to Expedia when I booked 8 months ago, so I ended having to pay again and sort it out on my return...which Expedia are now doing.
Bob
於 2018 年 9 月住了 3 晚